Alagon Central Hotel & Spa3.0 out of 5.0
Recent guest reviews
We booked a room for 3 adults through the hotel website . Unfortunately when we checked in ,we were told that we were only given a twin bed . In order to get an extra single bed , we have to pay additional US$30 per night . Luckily, Mr Austin Nguyen (Front Office Manager) came to our rescue to resolve the dispute to secure us an extra bed without extra charge . He is very patient, courteous and professional. Room is clean and spacious. Wi-fi signal in the room is strong and free . Breakfast includes in the room rate. Breakfast is decent and sufficient . Hotel situated near provision shop , Café Pho 2000 for great Vietnamese food , Phuc Long Café ( opposite the hotel behind a petrol station ) and many eateries . There is a tour agent on the left of the hotel ( towards Ben Thanh market direction ) where you can book day tour to Chu Chi Tunnel, Mekong river and Mui Ne tour at very reasonable price . It cost 20000 vnd ( about US$ 0.9 ) to take a cab to Saigon Center I to shop for your T shirts , bags and souvenirs . The price are cheaper than Ben Thanh market.
Air conditioning didn't really work, upon check out staff demanded I return the room laundry bag which contained my dirty clothes, offered to pay for it (wouldn't have cost more than 1 usd) they refused so had to empty my dirty clothes in the lobby and re pack my bag. My queen bed was made up of 2 singles, as such the middle of the bed had a bump and was uncomfortable. Window wasn't airtight, someone in he adjacent room kept smoking and filled my room with smoke. Upon check out staff advised my deposit would be refunded in two weeks ridiculous. Only good thing about the hotel was the lady who cleaned my room she was so polite and did an amazing job each time
We had spent a few weeks travelling and wanted a nice way to finish up in Vietnam. We found a good deal for the Alagon so booked a few nights. It was very clean, tidy and the staff were exceptional. It was perfectly located to the markets and other shopping areas. The wifi was the best we had seen yet, which made catching up with everything a breeze. The included breakfast and afternoon tea was fantastic. Great spot to stay!
Good room, people, breakfast and SPA, I wanna go again. It's suitable for family, friends, also honeymoon trip, I really like it and all people can speak English fluently, so it's very friendly to travelers.
I stayed in this hotel for a week. Their foods were well prepared and good. This hotel is good for the money. Also located in very convenient and tourist location. If you consider a budget hotel, I recommend this hotel.
I stayed at the alagon central hotel for 2 nights and it was a great time good room and location and all off the staff very freindly i really enoyed my stay there and would highly recommend the rooftop bar is a great spot i liked everything about the hotel
the hotel is very accessible near the markets and nice restaurants.... however the rooms are ok.... extra bed has a really hard mattress... same as the beds that was setup.. breakfast was a disaster... word of advice please check the quality of the food.... cold and not fresh.... requested for make up room but no one came... wake up call was not also given...
We checked into this hotel because of the great reviews, boy were we disappointed when we got here. Check in took an abnormally long time, the staff were extremely rude, it seemed like we were an inconvenience. We were then told if we wanted to use the pool we had to pay a further 9 usd PER DAY each but no where on any booking website did it say we had to pay extra! It also says on booking.com that it is a non smoking hotel but our room smelled like an ashtray! Extremely disappointing! Won't be rushing back, ever!
Had a wonderful stay for 3D2N. We were welcomed with a welcome drink and treated like VIPs.Very polite front desk employees.(Explains in detail for what ever questions asked). -Swimming Pool (A reasonable area to hang out a the 10th floor, very special environment filled with flowers) -Room ( A decent clean and spacious room for 2, equipped with shower and bathtub) -Breakfast ( For me, I would give a 9/10 fort he breakfast provided.The only thing that may be a concern here is the space that is quite. -Customer Service ( booking for airport taxi can be done trough them with a cheap rate (140000VD-180000VD) Location is good, close to Bến Thành Market.A place that all should visit for a cheap shopping environment. From clothing to watches,key chains in short most of the the items that you want can be obtained here.(Dont forget to BARGAIN, if not you end up crying finding out the real price of it)
Had a wonderful holiday. All staff extremely helpful and extremely friendly especially Vince Le at the pool area who was the absolute best in customer service. We have never had such attentive service in all of our years of travelling. Would recommend the Alagon for its proximity to everything in Ho Chi Min. Seek out Vince and you wont be disappointed.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 737 reviews