All was good exact the parking was very expensive. The hotel was very pricy but worth the money. But paying $70 per night for a parking it is ridicules. Also to rent a cabana on the beach was $1500 which is insane .
My wife and I always enjoy our stay here whenever we vacation in Miami. I like that we are on the beach and the hotel has everything that we need. The staff is friendly and always welcoming. We will continue to choose this hotel whenever we visit Miami.
Stay away from this property. It’s very old and run down, forget all the history of the place. Terrible service and management is garbage. We had didn’t have hot water and had to switch rooms at 3am after it taking them nearly 3 hours to figure out what to do. Promised me a night refund but ended up giving $200 credit. Now I have to dispute it. Complete garbage.
The service was always on top of their game.
Excellent stay!
Short staff. Need more front desk employees and hotel buildings were confusing and no sings around for directions.
We moved from another hotel in the area and were so happy we sprung for the upgrade!!
The resort versus hotel was impressive!
Clean, friendly..rooms were very nice. Staff is very professional.
Felt like I was at the best resort in Miami
I’ve been coming here forever. I love the place in ambience I’m local.
My AC was broken, some of the staff is rude, the room was outdated.
Was not a good experience at all. Booked this resort through Orbitz but was hit with $600 in extra fees when checking into the room. Our room was not serviced for 2/3 days of stay. When I called and asked why they told me it was an additional fee. Then on the third day our room was serviced for no cost. We didn’t get the room we booked and was told, “ here’s an upgraded room”. The room wasn’t an upgrade at all. We were missing the hot tub that was supposed to be in the room and also have a ocean view. We had a view of the street and all the many accidents that almost occurred. My final issue is with the overpriced food items at the restaurant. They charged me $6 for a can of pop. And no other restaurant around was charging us like that. I would really like something to be done. Long story short be careful booking through a second or third party. Was not a good experience
Nice mix of old world Miami and contemporary culture
They charge for a refrigerator in the room plus extra $55 for using hotel pool
Located in Mid Beach, Fontainebleau Miami Beach is adjacent to Fontainebleau and within a mile (2 km) of other popular sights like Miami Beach Boardwalk. This 1504-room, 4.5-star hotel has 9 restaurants, a full-service spa, and an outdoor pool.
This hotel is home to 9 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a continental breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Guests can expect 20-inch flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include iPod docks, minibars, and safes. Housekeeping is available once per stay.
At Fontainebleau Miami Beach, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Valet parking is available for USD 58.85 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and a spa tub.
All was good exact the parking was very expensive. The hotel was very pricy but worth the money. But paying $70 per night for a parking it is ridicules. Also to rent a cabana on the beach was $1500 which is insane .
Dear Gabriel, Thank you for taking the time and for providing us with a positive score. We are happy to hear and see that you had a great time at Fontainebleau Miami Beach. We hope to see you soon.
Dear GuestThank you for choosing Fontainebleau Miami Beach as your holiday destination. It was a pleasure having you with us. We are delighted to hear that you had a great stay with us and that we managed to provide you with an experience that matched your expectations. We greatly appreciate you leaving us a positive review. Thank you for sharing your feedback. We hope to see you soon. Kind Regards, Lisa Fontainebleau Miami Beach Guest Service
My wife and I always enjoy our stay here whenever we vacation in Miami. I like that we are on the beach and the hotel has everything that we need. The staff is friendly and always welcoming. We will continue to choose this hotel whenever we visit Miami.
Dear AnthonyThank you for choosing Fontainebleau Miami Beach as your holiday destination. It was a pleasure having you with us. We are delighted to hear that you had a great stay with us and that we managed to provide you with an experience that matched your expectations. We greatly appreciate you leaving us a positive review. Thank you for sharing your feedback. We hope to see you soon. Kind Regards, Lisa Fontainebleau Miami Beach Guest Service
Hi Todd,We are thrilled to receive a review from you after your stay at Fontainebleau Miami Beach. It is an honor to receive a high rating from you, and we are pleased that you had a great experience with us, even if it was not quite a 5-star one.Thank you so much for your feedback, we highly anticipate your return. Kind Regards,ScottFontainebleau Miami Beach Guest Services
Stay away from this property. It’s very old and run down, forget all the history of the place. Terrible service and management is garbage. We had didn’t have hot water and had to switch rooms at 3am after it taking them nearly 3 hours to figure out what to do. Promised me a night refund but ended up giving $200 credit. Now I have to dispute it. Complete garbage.
Dear GuestWe appreciate you sharing where we fell short of your expectations during your last visit with us. Though we never enjoy hearing that we have disappointed a guest during their stay with us, we do take immediate action to determine how we could have done better. It is disappointing to hear that we fell short of your expectations. I am expressing my sincere apologies for the subpar customer service experience you encountered during your recent stay, which was not up to your standard. I’m thankful that you reached out to share your experience, as your valuable feedback helps us to improve our processes and provide a better customer experience. The areas mentioned will be looked into by our team and we hope you will grant us the opportunity to serve you in the future. Kind Regards, Lisa Fontainebleau Miami Beach Guest Services
The service was always on top of their game.
Dear Eric MichealThank you for choosing Fontainebleau Miami Beach as your holiday destination. It was a pleasure having you with us. We are delighted to hear that you had a great stay with us and that we managed to provide you with an experience that matched your expectations. We greatly appreciate you leaving us a positive review. Thank you for sharing your feedback. We hope to see you soon. Kind Regards, Lisa Fontainebleau Miami Beach Guest Service
Excellent stay!
Dear ValerieWe are pleased to receive positive feedback from your recent visit to Fontainebleau Miami Beach. It is always our goal to ensure any visitor is met with a high level of service and great experience. We are delighted to find that this standard was met for you thanks to the high level of service provided. Thank you for taking the time to share your great feedback, we look forward to your next visit. Kind Regards, Lisa Fontainebleau Miami Beach Guest Services
Short staff. Need more front desk employees and hotel buildings were confusing and no sings around for directions.
Dear DoraWe appreciate you sharing where we fell short of your expectations during your last visit with us. Though we never enjoy hearing that we have disappointed a guest during their stay with us, We are thankful for your feedback and are sorry to discover that we failed to meet your expectations, not the type of service and what we want our guests to experience. It is understandable how this would have been a poor experience for you. I’m thankful that you reached out to share your experience, as your valuable feedback helps us to improve our processes and provide a better customer experience. We hope you will grant us the opportunity to serve you in the future. Kind Regards, Lisa Fontainebleau Miami Beach Guest Services
We moved from another hotel in the area and were so happy we sprung for the upgrade!!
Hi Kathryn,Thank you for recently visiting Fontainebleau Miami Beach. It was a pleasure having you with us.We aim to deliver world-class accommodations paired with attentive service in our resort and we are delighted to find that this standard was met for you. It is an honor to have you recommend us. We look forward to welcoming you again.Kind Regards,ScottFontainebleau Miami Beach Guest Services
Dear Enis,We are happy that you stayed with us and we are thankful for your review. We offer top quality and it comes with excellent customer service level.We hope to have you back soon Kind Regards, Steven Fontainebleau Miami Beach Guest Services