I very much enjoyed my stay here. The front desk staff, restaurant staff and the cleaning staff were very polite and courteous to say the least. Special mention to one of the wait staff, Sajith who's kindness went above and beyond! Thank you to all the staff who made my stay very enjoyable. I will ...
Stayed two nights and the experience was great! The staff and service is first class. The quality of the food and the choice was phenomenal. The staff was very very responsive to everything except arranging something for the bathroom for my handicapped father. The only other complain is: they have ...
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I had a corner suite on the top floor of one wing of the hotel. It was large and suited for entertaining, including dining, but also equipped as an office. It was bright and airy, with views onto a rooftop garden designed courtyard style, and trees and the city in the other direction. The bedroom contained an extremely comfortable king-sized bed, large closet and storage space, and the bathroom had both tub and shower and various other amenities. The style and decor were 19th/early 20th century upper-class British. Everything was well-maintained and kept very clean. The pool and its surrounds were lovely, all manner of delicious food was available in various restaurants on location, and the breakfasts (mine was included with the room) were of every variety from local to around the world as well as made to order, and sumptuous and delicious. Unlimited cocktail hour (came with my room) was every day from 6 to 8, and included canapes and some lovely local dishes as well as peanuts and chips. For me, breakfast and the evening hors d'oeurves were sufficient food for the day, with maybe a snack in the late afternoon. Staff were always friendly and helpful, and immediately responsive to every request. Housekeeping staff were wonderful - I commen Lokesh on my floor especially; he is friendly and helpful, did an excellent job at everything.. Having never stayed at a five star hotel before, this experience was for me incredible without being fussy, overbearing, or over the top. In general, weather was lovely in January. Everything was very clean
The hotel staff were exceptional and very friendly. My only frustration was with the exercise room (obviously relevant for few people in the hot S.Indian summer!) where the treadmill caused the power circuit to turn off every 3-9 minutes and completely stopped the machine. However, the staff tried to help every time :) Beds and rooms were beautiful and location was off a quiet street making it a nice place to stay.
No complaints of any sort. Prompt service, friendly staff.
Great buffet for reasonable price. Very helpful staff, particularly Laxmie at reception.