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Holiday Inn Luton-South M1, Jct.9

3.0 out of 5.0

Recent guest reviews

Turned up at 3am after operating a flight as crew, was told 24/7 menu was available at check in (happy days I'm hank marving). Went to place an order, to then be told that only ham and cheese sandwiches were available from a choice of hot and cold food! very unsatisfactory, i was then told i still have to pay the full price for a cold sandwich even though menu said 'grilled'. beds very uncomfortable and the rooms are very 1990's and small, not accommodated to the needs of customers. overall not a pleasant stay. #roomservicetosuityou - I don't think so.

We stayed here for one night during a short trip earlier this month. We chose Holiday Inn after a great stay at the Luton airport one last month. Unfortunately this one desperately needs a spruce-up. The bathroom was not clean & there was staining on the bath & sink. The shower braided hose had rust staining. The room itself was ok, but had marks on the walls & needed a re-paint. The mains plug sockets were too low on the desk which meant that an Apple charging plug & socket would not fit. There were other plugs, so we used a plug behind the TV & one for the floor lamp. There were no mains plugs next to the bed. Included was a smartphone for making calls-out. It's an interesting idea, but we didn't use it & I'm not sure who would do. On a positive note, the reception staff were friendly & kindly gave us a toothpaste kit once we realised that we had left our toothpaste at home.

Stayed for one night for easy access to the airport. Arrived late and left very early so didn't eat there. Reasonable price of £90 for the room, week of parking and taxi to the airport. The halls and room was very tired looking and in need of an update. Bed was clean and comfy but the rest of the room wasn't particularly clean, carpet was covered in hair and clearly hadn't been hoovered and the same in the bathroom.

This is really a mixed bag. The hotel is very tired in parts although I understand will be undergoing refurbishment and there was a strange smell in the corridors a bit like a real ale pub. Food in the restaurant was adequate quality than good -my burger tasted a bit processed although the drinks and food prices were very reasonable for a hotel. Our room was quite small and dated although very clean and comfortable. However, what this hotel has as a real asset is the staff who without exception were friendly, welcoming and helpful and Beryl was a delight. It is rare that a group of staff operate at this level and we felt that we had had a very enjoyable stay despite some of the shortcomings of the building

Checked into this hotel for a business trip. I’m an IHG member and stay in Holiday Inn hotels every week. The state of the room was disgraceful and I very much bought that I will be returning. The walls are battered and marked. The bath has been painted yet the bottom appears to be now worn away leaving a dark section. The silicone around the bath has black mound which is digesting. The bar bill was incorrect on checkout. Basically the hotel is nicely situated but the standard that it’s been allowed to deteriorate is completely unacceptable.

Stayed there courtesy of Easy Jet. Very simple check-in (just fill-in your name on the Easy Jet block booking. Rooms was big enough and internet rather fast. Lots of parking spaces (it was really busy). About 5 miles to the airport so better if you have a car.

We booked the Holiday inn for a one night stay before flying out from Luton airport. We booked via "Holiday Extras" and paid a decent price for a one night stay, 6 days parking on site at the hotel and a taxi to the airport. The hotel was exactly what we needed. Clean, spacious and handy little extras in the room. The breakfast and evening menu looked good although we chose to eat elsewhere. Check in was easy, there is a pool and gym should you require it and the hotel arranged taxi was on time. Would definitely stay here again.

What more could you want than total perfection. From the lovely, smiley welcome on arrival to the moment we left we enjoyed this clean, spacious hotel. I travelled there with my 39 yr old daughter and five year old grandson, whom I had promised to take to a big zoo. The hotel is just off the Motorway M1 on the turn-off road to Whipsnade. This made it easy to find, and well on the way to the zoo. Yes, unfortunately, the lift didn’t work, but we had so many offers of help from the reception team, that it was no problem and helped with my fitness before the marathon that is Whipsnade. The room for three of us, consisted of two double beds. The bathroom was big enough for us all and the toiletries excellent. It was very clean, good air-conditioning, and a lovely range of pillows. My grandson was delighted that there was a swimming pool. It was perfect for children, with a tiny screened off area for non-swimmers. He and his mum went three times and leaving the pool was really a major part of the grandson’s tears when we left. No one could possibly, in all honesty, fault the breakfast ( except the scrambled egg ). There was everything. My grandson, normally very difficult to get any breakfast down him at all. Tried, and then ate, a huge amount. The evening meals were cheaper than usual hotel prices. I have travelled the world, including many five star hotels in London, Mauritius and Europe, India and America, but I can honestly say I have not stayed anywhere better, especially as the prices were so reasonable. A big Thank You to Kari, with whom I arranged the booking. A more helpful, understanding, polite and capable reservations manager I have yet to meet. She set the tone and the rest followed in superb style.

Stayed here for 3 nights as it was a central location for what we wanted to do. Our executive room was a reasonable size and the bed comfortable but the decor was tired and I would have expected a slightly better range of teas and coffees. Most of the staff were friendly and helpful especially in the bar and breakfast room but some of the reception staff were slightly offhand or distracted. One issue we had was that more than once I had to return to reception because the key pass didn't work (with the lift out of order this meant climbing two flights of stairs twice!).

Premier Inns vary of course, but this hotel is to be recommended: plenty of free parking just off the motorway, cheerful helpful staff, clean room with excellent shower, comfortable large bed, very good breakfast cooked to order, and wonderful soundproofing with no traffic noise to disturb one at any time during the stay.

London Road St Albans England

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located 2 mi (3.1 km) from Hertfordshire County Showground, Holiday Inn Luton-South M1, Jct.9 is within a 15-minute drive of Verulamium Museum. This 140-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. University of Bedfordshire and The Snow Centre are also within a 15-minute drive.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 11 AM.


Rooms

Holiday Inn Luton-South M1, Jct.9's 140 air-conditioned rooms provide sofa beds, coffee makers, and free newspapers. 32-inch plasma TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include safes, phones, and desks.


Property features

At Holiday Inn Luton-South M1, Jct.9, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a conference center.

Room options

Standard Room, Non Smoking

King 1 | Sleeps 2

Deluxe Room

Full 1 | Sleeps 2

Room, Non Smoking

Full 2 | King 2 | Sleeps 2

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

64.0% of guests recommend this hotel

Total of 548 reviews