Clarion Collection Hotel St Albans City Centre4.0 out of 5.0
Recent guest reviews
Stayed during the recent heatwave and learned that only second floor rooms have air conditioning, but reception bought me a fan to ward off the heat. Friendly staff at reception, and good breakfast with extras such as poached eggs and porridge delicious on request.
We stayed here to celebrate my boyfriends 30th birthday. I told the hotel before we arrived and they decorated the room with balloons and a banner free of charge. I also requested a couple of beers to be on ice in the room when we arrived and this was also done which went down a treat. Our room was clean and modern and bed was comfy. Air con was a God sent as it was at least 30degree when we visited st Albans. We didn't have the breakfast but we did hear good things about it. We had a lovely stay at the Clarion, the extra birthday touches made it very special and we would definitely return. Hotel is in a great location - walking distance from everything in the city and be sure to go out and explore there are some wonderful places to eat and drink. The staff were very welcoming. Thank you again :)
Twin room good size and attractive. At reception Nicole organised additional armchair upon request which was very helpful. (Ardmore House Hotel had said curtly "we don't move furniture"). Other Clarion staff/management also extremely customer-service savvy. Beds comfortable with ample cushions, pillows etc. Air conditioning controls helpful in what was a heatwave. We are likely to be back for a longer stay as the need arises.
We stayed one night here in May for a party. The first impressions of the building was quite good until we got to reception. Our room wasn't ready as 'there were a lot of late check outs'. In fact we waited another 20 minutes for our room to be ready and by this time it was at 1/4 hours after check in time opened. Not a good start. The room was ok we barely used it as we went straight out but it had everything you'd expect in a hotel. I got up during the night to go to the toilet and I realised that I was locked in as the door handle had come apart and the mechanism wasn't working and I had to shout to my husband to get me out! I see the funny side of this now but if it had been a single person in there they'd have been stuck! The hotel was frayed around the edges and the bathroom door handle was a good example of this. When we checked out I told the receptionist who was extremely apologetic about it. We wouldn't stay here again to be honest.
Nice hotel, good location. Very friendly welcome and the lady (deputy manager I think) changed our room to one with air con as it was a scorching hot day. Very helpful staff, happy to give extra milk from the bar when we'd run out in the room.
Good location, friendly staff and there is free parking; however, dingy room, very damp bathrooms without a ventilation system, no air con in the room, very little power to the shower, mouldy shower curtain. Personally I wouldn't go back there again.
I thought this hotel was great. The staff were helpful and very nice. I have a 4 only because I didn't eat there. The rooms were clean. It was quiet. Close to Verulamium park. Close to the city centre and St Albans Abby station. I love this city and can't wait to go back.
Stayed at the hotel for my mums 50th birthday this weekend. First of all, hotel is lovely, very clean and modern with good size rooms and great facilities. Breakfast really good with lots to choose from. The best thing about the hotel however, is the incredibly accommodating staff. The trip was a surprise for my mum and all the girls at reception were in on it. I was really impressed with how they decorated the room and made the stay so wonderful. Thank you so much for your excellent service and for going the extra mile. Would recommend to anyone staying in St Albans. Also great location and good value for money. Thank you!
We stayed a this hotel for a wedding in Harpenden with a four month old. Given the hotel is on various levels it's worth mentioning ahead of time if buggy access is needed. Great location, clean, welcoming. Air conditioning was being installed in the rooms when we stayed so pleased to see necessary upgrades were still being made. The staff at the hotel could not have been more accommodating. They put us in a ground floor room with a bath. I returned in the evening with the baby on my own and they had put up my travel cot for me (arrived too early to check in) and reserved a parking space (limited parking) so we would not have to walk too far. 4 star hotel with 5 star customer service. We would stay again.
Rooms are reasonable, similar to a budget Hilton so nothing fancy and many are in an annex at the rear of the hotel and are identically furnished - no real complaints. There's a smallish bar area/ lounge but no other communal areas to speak of except the restaurant which I think may be used for breakfast only. Staff are pleasant and polite. Parking isn't easy and could involve visiting reception for directions and a parking ticket before returning to move the car to the designated area. No fitness facilities. Location is excellent. Why only three stars? There's a much better hotel in St Albans which includes breakfast, is the same price and is much nicer - sorry, keeping it too myself ;)
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Laundry facilities
Clarion Collection Hotel St Albans City Centre places you next to St Albans Cathedral and within a 10-minute walk of Westminster Lodge Leisure Centre. This 4-star hotel has 60 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. In central St Albans, the hotel is also close to St Alban's Museum and Verulamium Museum.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with English breakfast, available for a fee from 7 AM to 9:30 AM.
All 60 rooms feature coffee makers, safes, and phones. Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Ironing boards and desks are other standard amenities.
Guests of Clarion Collection Hotel St Albans City Centre enjoy free WiFi in public areas, a conference center, and free newspapers. If you drive, take advantage of free parking. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. This hotel also has laundry facilities.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 542 reviews