- Disliked: Cleanliness, amenities, property conditions & facilities
The property may have been nice at one time; however, it appears to be badly in need of renovation. When we booked our room, the pool was listed as an amenity, though I think this has since been removed, as the pool has been "closed for renovations" for several months (per the reviews). The room we booked boasted a king sized bed, Jacuzzi tub, and couch. Upon arrival, we quickly noticed the tub was not functional, the sheets on the bed were not clean (there was trash in them and they had spots/stains), and the phone did not work. There was mold under the sink and small holes in the ceiling of the bathroom. The couch had a disgusting, large stain on it. When we brought this to the attention of staff, we were basically told we got the king bed, and the tub just doesn't work in that room. We were provided clean sheets and blankets. We were, at first, told we could switch rooms for an extra $9 per night for a tub that worked and a smaller bed; however, we were then told we could not do so because we booked through a third party (Orbitz). The staff were pleasant enough, but basically were unable to do much about our complaints. At least there were no apparent insects or rodents! There was a free breakfast, which was largely cereal and small, hard pastries, and a waffle maker with waffle mix. The coffee was decent. Overall, this was a disappointing experience, but we made it work for the weekend. I would strongly recommend spending a little extra and staying elsewhere.