The room service was horrible. After complaining several times I was offered a free breakfast. It took awhile before I received mine and everything but the eggs were cold. No butter for the toast, my wife’s meal came out 15 minutes later and the french toast wasn’t even cooked through. A/C was loud and didn’t work well. There’s more…
I like how close it is to everything and I appreciate a coffee bar and reception (Note: I did not use either of them on this trip). The staff was friendly and helpful. Unfortunately, the room smelled like it was a smoking room and you were fully booked. I would still come again.
I really enjoyed my stay here -- just one night, but I'll be back for sure. Clean, comfortable, neat layout/furniture (and super close to one of the best coffeeshops in town: Mothership).
Clean rooms, modern, well appointed, comfy beds. The breakfast bistro was toned down because of Covid, which I understand, but the options were poor. I chose to eat elsewhere. Also, the people who were eating there made it feel unsafe for me, as the room was pretty small and the tables were not 6 feet apart.
The hotel was a disappointment in terms of cleanliness and upgrades. There were many people hanging outside smoking and lots of trash outside...very disappointed!!
I’ve stayed here before when visiting family nearby. Great location, helpful staff, and very easy to nearby restaurants and shopping. Great price for a weekend getaway.
Very clean, nice people, comfortable beds. One elevator wasn't working is all.
The concierge was awesome, she explained all the amenities, room services, the works!
Nice hotel, free shuttle for the airport, small pool and Jacuzzi
The beds were incredible! I really loved the room, and there was a laundry facility. When I couldn't connect my laptop to the Internet, the staff went out of their way to listen, think, troubleshoot, and refer me to a tech support source that solved the problem. They also cheerfully added a person to my room and extended my stay. The only downsides were the loud closing of the room and exterior doors, the cleaning crew's communication, and the intermittent cable remote, which are all minor things. From entertainment to shopping, everything necessary was nearby. This location showed lots of other businesses (and industries) what customer service should be. Wow!
The costumer service and the amenities in the facility are amazing
Great stay. The house keeping ladies, forget to restock wash cloth. Had the same wash cloth from Friday until Monday. Left used soap. Overall great stay
They allowed me to check in early, which I really needed to do. All the staff were pleasant and helpful.
We liked that it was very clean and not a smoke-scented, casino type hotel.
This Location is not too far from the strip a 15 min drive to be exact. The rooms are very nice and clean and newly remodeled. Close to banks, restaurants and shopping.
Nice hotel conveniently located by airport and downtown
In my 4 day stay there staff were all very friendly and helpful. I especially liked the Bistro area which had excellent breakfasts, snacks, drinks and coffees and teas. Amber in the bistro was outstanding in customer service skills.
When I bought the hotel room it said it came with a complimentary breakfast and when I got there it said it didn’t so we didn’t get breakfast.
Located in Green Valley North, Courtyard by Marriott Las Vegas Henderson/Green Valley is 3 mi (4.8 km) from Sunset Station Casino and within a 10-minute drive of Fremont Street. This 3-star hotel has 155 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 9:30 AM.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests of Courtyard by Marriott Las Vegas Henderson/Green Valley have access to an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a spa tub, meeting rooms, and conference space.
The room service was horrible. After complaining several times I was offered a free breakfast. It took awhile before I received mine and everything but the eggs were cold. No butter for the toast, my wife’s meal came out 15 minutes later and the french toast wasn’t even cooked through. A/C was loud and didn’t work well. There’s more…
I like how close it is to everything and I appreciate a coffee bar and reception (Note: I did not use either of them on this trip). The staff was friendly and helpful. Unfortunately, the room smelled like it was a smoking room and you were fully booked. I would still come again.
Dear Guest, Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. Thank you, Hotel Management Team
I really enjoyed my stay here -- just one night, but I'll be back for sure. Clean, comfortable, neat layout/furniture (and super close to one of the best coffeeshops in town: Mothership).
Thank you so much for review. We are so glad you chose to stay with us, even though it was just for one night. Can't wait for you to return.
Clean rooms, modern, well appointed, comfy beds. The breakfast bistro was toned down because of Covid, which I understand, but the options were poor. I chose to eat elsewhere. Also, the people who were eating there made it feel unsafe for me, as the room was pretty small and the tables were not 6 feet apart.
Dear Anonymous Guest, Thank you so much for the review and your honest feedback! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. Thank you, Hotel Management Team
The hotel was a disappointment in terms of cleanliness and upgrades. There were many people hanging outside smoking and lots of trash outside...very disappointed!!
We are so sorry to hear that you were not happy with your recent stay with us. Please know that we take all feedback very seriously and will make sure to correct all areas that you noted.
I’ve stayed here before when visiting family nearby. Great location, helpful staff, and very easy to nearby restaurants and shopping. Great price for a weekend getaway.
Dear Lynne, Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. Thank you, Hotel Management Team
Very clean, nice people, comfortable beds. One elevator wasn't working is all.
Dear Clint, Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. Thank you, Hotel Management Team
Thank you for the review. We truly appreciate it.
The concierge was awesome, she explained all the amenities, room services, the works!
Dear Silvia, Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. Thank you, Hotel Management Team
I am so sorry to hear that someone smoked in the room that you were in. We are a non-smoking property. Please let us know the next time you are here if there are any issues and we will do our best to make sure everything is taken care of immediately