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Recent guest reviews

Very nice property and well-prepared staff, the rooom and the bath were spacious and clean. But there were some issues to work on: - breakfast "to order" has long timings in peak hours - Some maintenance required on details, for example the bath floor was broken or a wall plug malfunctioning - The phone on the room was broken, so to discuss with the reception I had to take the elevator

Nice clean hotel if you need to stay in the Shepherd’s Bush area. Always my go to. Breakfast is good, too.

Wonderful Hotel With Great Staff

Totally Awesome

58 Shepherds Bush Green London England

Hotel highlights

  • Walking distance to Westfield London Shopping Centre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Hammersmith and Fulham within a short walk of Westfield London Shopping Centre, Dorsett Shepherds Bush is within a mile (2 km) of other popular sights such as Kensington High Street. This 4-star hotel has 317 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in Asian cuisine. For your convenience, a English breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

Guests can expect free WiFi and 37-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. MP3 docks, minibars, and coffee makers are also available.


Property features

Dorsett Shepherds Bush features a 24-hour gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include express check-out and a porter/bellhop.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Studio Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Dorsett Room

1 Queen Bed | 2 Twin Beds | Sleeps 3

Executive Room

1 King Bed | Sleeps 3

Guest reviews for Dorsett Shepherds Bush

Everyone (4) Family (1)
3
Everyone

By on Dec 12, 2023

Review comment responded on Dec 14, 2023

Hi Betty only 3 stars out of 5 I really hope we did not let you down during your stay with us. I hope you will give us another chance to welcome you back and get a better rating this time.Many thanks again,Dorsett London Shepherd’s Bush

4
Family

Very nice property and well-prepared staff, the rooom and the bath were spacious and clean. But there were some issues to work on: - breakfast "to order" has long timings in peak hours - Some maintenance required on details, for example the bath floor was broken or a wall plug malfunctioning - The phone on the room was broken, so to discuss with the reception I had to take the elevator

By on Jun 27, 2023

Review comment responded on Jun 27, 2023

Thank you very much for your review and rating.I am glad to read that you find our property to be nice, clean and that the staff was well prepared for your arrival.I am sorry to read that your experience did not fully meet your expectations. Please accept my sincerest apologies. I have addressed your feedback with the team and some additional retraining will be provided to avoid any reoccurrence. I sincerely hope we will be able to welcome you back.Kind regards Dorsett London Shepherd’s Bush

5
Everyone

Nice clean hotel if you need to stay in the Shepherd’s Bush area. Always my go to. Breakfast is good, too.

By on Jan 24, 2023

Review comment responded on Jan 26, 2023

Thank you very much for this wonderful review. We are really glad to read that you had such a enjoyable stay and we really appreciate your comments.We are looking forward to welcome you back soonKind regardsErolDorsett London Shepherd's Bush

5
Everyone

Wonderful Hotel With Great Staff

By on Aug 31, 2022

Review comment responded on Sep 1, 2022

Dear Zarie,Thank you for providing feedback for your recent stay with us! We are so pleased you had a pleasant stay and cannot wait to welcome you back soon!Kind Regards,Dorsett Shepherds Bush Team

5
Everyone

Totally Awesome

By on Aug 28, 2022

Review comment responded on Sep 1, 2022

Dear Zarie,Thank you for providing feedback for your recent stay with us! We are so pleased you had a pleasant stay and cannot wait to welcome you back soon!Kind Regards,Dorsett Shepherds Bush Team

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