Very nice property and well-prepared staff, the rooom and the bath were spacious and clean. But there were some issues to work on: - breakfast "to order" has long timings in peak hours - Some maintenance required on details, for example the bath floor was broken or a wall plug malfunctioning - The phone on the room was broken, so to discuss with the reception I had to take the elevator
Nice clean hotel if you need to stay in the Shepherd’s Bush area. Always my go to. Breakfast is good, too.
Wonderful Hotel With Great Staff
Totally Awesome
Located in Hammersmith and Fulham within a short walk of Westfield London Shopping Centre, Dorsett Shepherds Bush is within a mile (2 km) of other popular sights such as Kensington High Street. This 4-star hotel has 317 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.
This hotel serves as home to a bar, along with a restaurant that specializes in Asian cuisine. For your convenience, a English breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Guests can expect free WiFi and 37-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. MP3 docks, minibars, and coffee makers are also available.
Dorsett Shepherds Bush features a 24-hour gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include express check-out and a porter/bellhop.
Very nice property and well-prepared staff, the rooom and the bath were spacious and clean. But there were some issues to work on: - breakfast "to order" has long timings in peak hours - Some maintenance required on details, for example the bath floor was broken or a wall plug malfunctioning - The phone on the room was broken, so to discuss with the reception I had to take the elevator
Thank you very much for your review and rating.I am glad to read that you find our property to be nice, clean and that the staff was well prepared for your arrival.I am sorry to read that your experience did not fully meet your expectations. Please accept my sincerest apologies. I have addressed your feedback with the team and some additional retraining will be provided to avoid any reoccurrence. I sincerely hope we will be able to welcome you back.Kind regards Dorsett London Shepherd’s Bush
Nice clean hotel if you need to stay in the Shepherd’s Bush area. Always my go to. Breakfast is good, too.
Thank you very much for this wonderful review. We are really glad to read that you had such a enjoyable stay and we really appreciate your comments.We are looking forward to welcome you back soonKind regardsErolDorsett London Shepherd's Bush
Wonderful Hotel With Great Staff
Dear Zarie,Thank you for providing feedback for your recent stay with us! We are so pleased you had a pleasant stay and cannot wait to welcome you back soon!Kind Regards,Dorsett Shepherds Bush Team
Totally Awesome
Dear Zarie,Thank you for providing feedback for your recent stay with us! We are so pleased you had a pleasant stay and cannot wait to welcome you back soon!Kind Regards,Dorsett Shepherds Bush Team
Hi Betty only 3 stars out of 5 I really hope we did not let you down during your stay with us. I hope you will give us another chance to welcome you back and get a better rating this time.Many thanks again,Dorsett London Shepherd’s Bush