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La Quinta Inn & Suites Helena

2.5 out of 5.0

Recent guest reviews

Excellent location for travelers...hard to miss. Very nice room, all-around. Breakfast buffet deserves a shout-out. Not a stunning meal, but a click or two better than the customary "breakfast included"...and the gentleman organizing the breakfast is extremely-cordial and extremely-hard-working.

We checked in very late from a long day of travel. Our room had a terrible odor and we asked to change rooms. No other rooms available so the staff sprayed some chemicals to help with the smell. This worked for a bit but didn't the smell returned. We would have left to find a different hotel but it was so late and we were exhausted! While unpacking we noticed fur around the room and the refrigerator had food in it from the previous guests. I expressed my frustrations and disappointment to the staff. They took note and told us they would let the morning manager know of the situation. Needless to say we didn't have a restful night and didn't not feel comfortable in the room. At our 10 am check out there was no manager to speak to but they would leave a note for them to contact us. It is now a week later and we have never been contacted. This hotel was not clean, comfortable and was disappointing from the cleanliness to the management. Would not recommend this hotel at all!

We were in town for a sporting event., so not much time was spent in room. The hotel is located on a one way street making it hard to acces if coming from wrong end of town. The hotel itself is not bad,l. It was very clean and the hotel staff were all very pleasant. The hot breakfast was very good and we would definitely stay here again.

Do not use third-party reservations if you want reward points. I expressed my disappointment to IQ and all responses have been robo-response or patent answer. Breakfast was good.Manager has no personality.

The room was great. Nice shelf to put stuff on on top of heating unit. However, the room was stuffy and if I opened the window for air, the road noise was loud (on the south side). There was a nice area to walk dogs, but so many hadn't cleaned up and for those of us that did, there was no trash can.

We travel through the area regularly. We found LaQuinta more expensive then the other hotels in the area. Our needs of a hotel are just a clean quiet room with good internet service, reasonably close to a restaurant......There are several much less expensive ones in the area that meet these requirements at less cost.....Not likely to stay at the LaQuinta again if we have a choice.

Nice stay. Hot breakfast was nice. Bed was comfortable. Pool was a lot smaller than it looked in the photos and was right next to a large road so we didn't use it.

First, the young lady at the front desk was so welcoming. She was great. There were some rough looking guests sitting out front smoking. A big turn off upon arrival. The room was perfect for 2 adults and 2 kids! We each had out own areas and own TVs. Great after 13 hours in the car together. Did not car for the HUGE power substation out our window, but we were there to close the curtains and sleep. Starbucks and the Capitol building down the street for a little morning coffee and site seeing.

We called for late checking and was well accepted.

We have stayed at 3 hotels in helena, and this was by far the worst. The room was not clean and the carpet was sticky. At least there weren't bedbugs or anything, but I would recommend staying elsewhere.

Staff was awesome!! Room was dirty... Items left in fridge from previous occupant. Coffee maker was fifthly, it had old "stuff" splashed all over it. Found animal hair on the carpet and in bed. I can honestly say that I wont stay again. With a good cleaning and for the price it would be a great place. The pics make it look way better than it is. Trash can was overflowing onto the ground as you walk in the door. It has a ton on channels on the tube just felt dirty the moment I walked in.

Stayed at the La Quinta while on business in MT. Hotel was nice, room was very clean and staff very friendly. Only ding would be the noise from the road. It's close to the exit off of I-15 and you could hear it in the room all night. Other than that, it's a good deal for the price and I would stay there again, just on the other side away from the road.

Stayed for four nights. La Quinta is located close to everything - restaurants, shopping, etc. Rooms were clean and the staff is friendly but we found that the door latch was broken off, there was a gap behind the AC unit in the wall (you could look out into the parking lot that's how big it was), there was a leak underneath the sink in the bathroom and the noise from the mini fridge was really annoying. I cannot speak for any of the other rooms but ours is due for some maintenance.

This hotel is a good value for the money. Rooms were clean, beds were comfortable. The only complaint was that the hallways and stairways were not clean at all. They could use more frequent vacuuming.

Room was fine. Breakfast was the best part of the hotel. Staff was good.

Comfortable and clean room. Good cookies at front desk. Convenient location to get to meetings and take off for the river the following day.

Good, clean hotel. Friendly Staff. Would stay again! Good for the money.

Nice room, comfy beds, nice amenities. Stayed with a friend on a road trip as everything else was sold out. $149 a night was a little spendy, though.

Friendly staff with good breakfast but room smelled stale and possible old smoke residue

The motel was clean and rooms were comfortable. The staff that checked us in was not very friendly, but maybe she was having a bad day. The room we has was next to the elevator and we thought that was great for accessability. Boy were we wrong. It was EXTREMELY noisy most all night long and then again early AM when people were leaving. May stay again but request to be moved to a more quiet room.

701 Washington St Helena MT

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

La Quinta Inn & Suites Helena is located within a mile (2 km) of Montana Historical Society Museum and Montana State Capitol. This hotel has 74 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. In central Helena, the hotel is also close to Holter Lake and Missouri River.


Dining

Start your day off right with a free continental breakfast.


Rooms

The 74 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Guests of La Quinta Inn & Suites Helena have access to an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a meeting room, a business center, and barbecue grills.

Room options

Room, 2 Queen Beds, Refrigerator & Microwave

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

King 1 | Sleeps 4

Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Guest reviews for La Quinta Inn & Suites Helena

Everyone (12) Business (5) Couples (2) Family (2) Friends (3) Other (1)
4

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Everyone

Excellent location for travelers...hard to miss. Very nice room, all-around. Breakfast buffet deserves a shout-out. Not a stunning meal, but a click or two better than the customary "breakfast included"...and the gentleman organizing the breakfast is extremely-cordial and extremely-hard-working.

By on Sep 30, 2017

1

do not stay at this hotel!

Everyone

We checked in very late from a long day of travel. Our room had a terrible odor and we asked to change rooms. No other rooms available so the staff sprayed some chemicals to help with the smell. This worked for a bit but didn't the smell returned. We would have left to find a different hotel but it was so late and we were exhausted! While unpacking we noticed fur around the room and the refrigerator had food in it from the previous guests. I expressed my frustrations and disappointment to the staff. They took note and told us they would let the morning manager know of the situation. Needless to say we didn't have a restful night and didn't not feel comfortable in the room. At our 10 am check out there was no manager to speak to but they would leave a note for them to contact us. It is now a week later and we have never been contacted. This hotel was not clean, comfortable and was disappointing from the cleanliness to the management. Would not recommend this hotel at all!

By , from Golden, CO on Jul 16, 2017

Review comment responded on Jul 18, 2017

Sorry for the unfortunate series of events. I would offer you a complimentary room in the future if you would contact the hotel with your full contact information.

4

in town for sports

Everyone

We were in town for a sporting event., so not much time was spent in room. The hotel is located on a one way street making it hard to acces if coming from wrong end of town. The hotel itself is not bad,l. It was very clean and the hotel staff were all very pleasant. The hot breakfast was very good and we would definitely stay here again.

By on May 8, 2017

4

nice hotel at edge of town

BusinessTravelers

Do not use third-party reservations if you want reward points. I expressed my disappointment to IQ and all responses have been robo-response or patent answer. Breakfast was good.Manager has no personality.

By , from Bigfork, MT on Apr 30, 2017

4

nice hotel

Everyone

The room was great. Nice shelf to put stuff on on top of heating unit. However, the room was stuffy and if I opened the window for air, the road noise was loud (on the south side). There was a nice area to walk dogs, but so many hadn't cleaned up and for those of us that did, there was no trash can.

By on Mar 27, 2017

Review comment responded on Mar 30, 2017

Thank you for your recent stay. We are working hard on the outside now that the snow is melting. We do have trash cans outside of each of the entrance doors and working on getting more around the facility. We hope to see you back soon so you can see our progress.

3

more expensive then the other hotels

Everyone

We travel through the area regularly. We found LaQuinta more expensive then the other hotels in the area. Our needs of a hotel are just a clean quiet room with good internet service, reasonably close to a restaurant......There are several much less expensive ones in the area that meet these requirements at less cost.....Not likely to stay at the LaQuinta again if we have a choice.

By on Aug 11, 2016

4
Everyone

Nice stay. Hot breakfast was nice. Bed was comfortable. Pool was a lot smaller than it looked in the photos and was right next to a large road so we didn't use it.

By on Aug 10, 2016

4

nice hotel

Everyone

First, the young lady at the front desk was so welcoming. She was great. There were some rough looking guests sitting out front smoking. A big turn off upon arrival. The room was perfect for 2 adults and 2 kids! We each had out own areas and own TVs. Great after 13 hours in the car together. Did not car for the HUGE power substation out our window, but we were there to close the curtains and sleep. Starbucks and the Capitol building down the street for a little morning coffee and site seeing.

By , from Central California on Jul 12, 2016

4

nice and warm place to stay

Everyone

We called for late checking and was well accepted.

By on Jul 3, 2016

2

dirty room

Everyone

We have stayed at 3 hotels in helena, and this was by far the worst. The room was not clean and the carpet was sticky. At least there weren't bedbugs or anything, but I would recommend staying elsewhere.

By , from WA on Jun 1, 2016