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Baymont Inn & Suites Helen

2.5 out of 5.0

Recent guest reviews

This hotel is very close to all the downtown shops and restaurants. It was only a short walk to everything. The river tubing headquarters are right behind the hotel. The staff was very friendly as well.

Helen is a very small town. The hotel is more or less centrally located. Everything is within easy walking distance. The hotel was clean and we had a balcony room which was nice to sit out on.

Great location, nice breakfast and friendly staff

Looks so pretty from the street. Doing work on property so materials ladders and garbage everywhere. The room had a bad Oder of dampness. We had to keep the AC very cold to curb the smell. Ended up buying a bottle of Febreeze to survive. Everything was worn and very used. The staff was nice except at check in. I asked why we had to pay in advance, was told because of third party booking. Felt like because we used Orbitz we were not as valued as the regularly booked customers. Breakfast and the lady keeping it set up were very nice and did a great job.

Loved this hotel. Very nice and clean. Breakfast was nicer than other places. They have fresh cookies, coffee, and other stuff throughout the day. Close to the center of town, but in a quiet area.

The hotel was nice but we did not get the room we paid for. They said there was a mix up with the reservation apparently. Other than that the hotel was nice and staff was great.

This was our honeymoon and we enjoyed it very much!

pretty clean, staff was not very friendly. After paying all the fees it was $180 for one night. Would have expected a nicer room for that price. Walking distance from downtown.

Everything was very good - from the extremely pleasant young man who checked us in, to the great breakfast, which we leisurely enjoyed before getting back to our shopping excursion. The room was motel typical, but the bed was super comfortable. And it was very clean-looking and clean-feeling. The location is great for being able to walk to restaurants and stores.

After i checked into room. went to flush toilet. it over flooded and went all over bathroom floor. called front desk to possibly get a different room or get this issue dealt with. it took about 3 hours for someone to show up... the pool was cold and dirty. it had a lot of dead bugs that i did not want my daughter to get in. upon returning to room i found a dirty sock that did not belong to me. so much for clean thorough.

Spacious room nice employees. Would stay again. Not enough parking. Good breakfast fast internet.

Quick overnight stay. Not a bad spot if you dont mind walking.

It was very pleasant. Room was very clean. The location of the hotel was nice.

The staff was exceptional! The room was clean and we had everything we needed. The restaurant next door, Daddy's, had delicious food, great beer list and friendly service. We will definitely stay there again!!!

Quarter of a mile distance from downtown. Walkable to downtown. Average stay.

We had a very good stay and the staff was super-friendly staff!!!

Room was great.... Best bed!! Only bad thing was the pool was nasty

Construction detour of the sidewalk area made it difficult to get into the lobby/breakfast area from our room. Called front desk a couple of times during our stay and there was no answer. When we walked to the front office, there was only one staff checking in a number of guests and could not take time to answer the phone.

Very pleasant stay. Great breakfast. Nice personnel.

Friends of ours were staying in a cabin not far away so we decided to get a room so we could visit them. We just needed a place to sleep and shower as we would be spending most if our time with our friends. The first night was ok. The beds average in comfort and I was happy to see duvet covers instead of nasty bedspreads. There was also a microwave and fridge in the room and a balcony. Nice. The carpet was not great and the room wasn't as clean as I like but not untolerable. The problem came the next night when we arrived in our room. It was evident when we had trouble finding a place to park that the hotel was packed (it was a long weekend). The room had been cleaned but there were no towels left for us....not one. We would have had to towel off with a face cloth. So I called down to the front desk. No answer. Called the local hotel phone number. No answer. Waited and called again. When the staff member answered, she told me to come to the front desk to get some towels. Keep in mind that I was at the other end of the hotel and would have to walk outside to the front of the hotel in the freezing cold very late at night. What? Ok fine, I'll wait and shower in the morning. Now I go to wash my face at least and guess what? No hot water! Not just cold water coming from the tap...NO WATER AT ALL COMING FROM THE HOT WATER. I tried the bathtub faucet. Same thing. So I tried again in the morning. Same thing. No hot water. Only cold. Breakfast was gross. Powdered eggs and nasty coffee. Wouldn't stay there again.

8220 South Main Street Helen GA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Baymont Inn & Suites Helen places you within a 10-minute stroll of Alpine Helen/White County Convention and Visitors Bureau and Helen Festhalle. This 65-room motel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Unicoi Hill Park and Charlemagne's Kingdom are a short walk away.


Dining

Free buffet breakfast is offered each morning.


Rooms

All of Baymont Inn & Suites Helen's 65 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include free local calls, laptop-compatible safes, and ironing boards.


Property features

Guests of Baymont Inn & Suites Helen have access to an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Additional amenities include conference space, a business center, and express check-out.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Non Smoking (Access)

Queen 2 | Sleeps 5

Room, 1 King Bed, Non Smoking (Access)

King 1 | Sleeps 3

Room, 2 Queen Beds, Non Smoking, Mountain View

Queen 2 | Sleeps 5

Guest reviews for Baymont Inn & Suites Helen

Everyone (4) Couples (21) Business (1) Family (12) Friends (5)
4
Everyone

This hotel is very close to all the downtown shops and restaurants. It was only a short walk to everything. The river tubing headquarters are right behind the hotel. The staff was very friendly as well.

By on Aug 28, 2017

4

convenient to anything you'd want to do in helen

Everyone

Helen is a very small town. The hotel is more or less centrally located. Everything is within easy walking distance. The hotel was clean and we had a balcony room which was nice to sit out on.

By , from Tennessee on Jul 6, 2017

4

muy bueno

Everyone

Great location, nice breakfast and friendly staff

By on Nov 30, 2016

3

great location - smelly room

Everyone

Looks so pretty from the street. Doing work on property so materials ladders and garbage everywhere. The room had a bad Oder of dampness. We had to keep the AC very cold to curb the smell. Ended up buying a bottle of Febreeze to survive. Everything was worn and very used. The staff was nice except at check in. I asked why we had to pay in advance, was told because of third party booking. Felt like because we used Orbitz we were not as valued as the regularly booked customers. Breakfast and the lady keeping it set up were very nice and did a great job.

By on Jul 15, 2016

5

christy y.

Couples

Loved this hotel. Very nice and clean. Breakfast was nicer than other places. They have fresh cookies, coffee, and other stuff throughout the day. Close to the center of town, but in a quiet area.

By on May 8, 2015

4

little getaway

Families

The hotel was nice but we did not get the room we paid for. They said there was a mix up with the reservation apparently. Other than that the hotel was nice and staff was great.

By on Jan 7, 2015

4

great time!

Couples

This was our honeymoon and we enjoyed it very much!

By on Dec 4, 2014

2

clean but overpriced!

Couples

pretty clean, staff was not very friendly. After paying all the fees it was $180 for one night. Would have expected a nicer room for that price. Walking distance from downtown.

By on Oct 6, 2014

4

we'd definitely stay here again

GetawayWithFriends

Everything was very good - from the extremely pleasant young man who checked us in, to the great breakfast, which we leisurely enjoyed before getting back to our shopping excursion. The room was motel typical, but the bed was super comfortable. And it was very clean-looking and clean-feeling. The location is great for being able to walk to restaurants and stores.

By on Jun 22, 2014

1

not so clean

Families

After i checked into room. went to flush toilet. it over flooded and went all over bathroom floor. called front desk to possibly get a different room or get this issue dealt with. it took about 3 hours for someone to show up... the pool was cold and dirty. it had a lot of dead bugs that i did not want my daughter to get in. upon returning to room i found a dirty sock that did not belong to me. so much for clean thorough.

By on Jun 13, 2014