Even though it is a much older property they definitely try to keep it up and keep it nice.
Not a great area.
The most noisy motel in the Bay Area….guess that’s why they put earplugs in the room.
My room was next to the pool, janitors utility closet and breakfast unit. I traveled nearly 2000 miles and could not get any rest, it was real loud. I asked for a different room and was completely ignored by staff.
I got what I expected from previous staying, all good
First of all the room had a very terrible smell and we didn't get any sleep at all on our last night because the neighbors werr arguing loudly, we tried calling the front desk soo many times but no response
Lot of construction noise whole night along with freeway traffic noise Unable to sleep at all whole night. Mid night till morning heavy construction noise all the way. Terrible stay
I booked this hotel for the simple fact it offered smoking rooms, continental breakfast, with a pool and hot tub on site. The room itself was just fine, more spacious than I had expected with a surprisingly powerful mini fridge. The hot tub was highly disappointing from the unscrubbed tiles inside of it to the multiple bugs and human hairs I ended up finding floating in the water. I feel like that type of issue would be cleared up by even a moderate level of daily cleaning. Were it not for the top latch lock on the door, one of the women from maid service would have walked in on us after only knocking twice very quickly and immediately trying to get in. The eggs at the breakfast looked like they were made of foam and broke apart in similar chunks. Considering it was still full in the final half hour of breakfast I can only assume they were as bad as they looked. Bacon was really good though, and the granola and dried cranberries offered for yogurt/oatmeal additions was also really nice. It’s a little overpriced for the state of things as they were, but I can’t say it was a bad experience
The room that I got was nice and clean. It’s been updated so it feels like an upgrade
Check in was easy. Also upgraded my room with no problems
Located in Santa Clara, Best Western Plus Inn of Hayward is within a mile (2 km) of sights such as Kennedy Park and Hayward Flight. This 91-room hotel has conveniences like free breakfast, an outdoor pool, and free self parking.
Free full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Flat-screen TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests staying at Best Western Plus Inn of Hayward enjoy an outdoor pool, free WiFi in public areas, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, a meeting room, and free newspapers.
Thank you for choosing our hotel for your travel plans and sharing your experience. We are sorry to hear that we could not meet your expectations. We hope you will consider giving us another try in the future.
Guest satisfaction is a top priority at our hotel; for that reason, we truly appreciate your rating regarding our hotel. We continue to reach for ways to improve the guest experience in all areas and hope you will experience those continued efforts on your next visit.
Even though it is a much older property they definitely try to keep it up and keep it nice.
Hi Larry,Thanks for acknowledging the time we put into having a comfortable stay for you.
Not a great area.
We appreciate your feedback at the Best Western Plus Inn of Hayward. Have a great day, Shawn.
The most noisy motel in the Bay Area….guess that’s why they put earplugs in the room.
Located off Highway 880, this Hayward hotel offers spacious rooms with free Wi-Fi and a cable TV. We hope to welcome you back again, Keith. Have a super day!
My room was next to the pool, janitors utility closet and breakfast unit. I traveled nearly 2000 miles and could not get any rest, it was real loud. I asked for a different room and was completely ignored by staff.
Thank you for your review. We regret any issue you had with the location of your room and that we were not able to offer you another. We hope you will give us another chance to prove ourselves on a future visit.
We apologize for not being able to meet any of your expectations. In the future please let us know how we can improve your next stay with us.