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Recent guest reviews

This hotel is located in a very old building. The guest rooms and a lounge are nicely decorated. The hallways and reception areas are run down. The staff is very friendly and helpful, There are laundry machines operated by tokens one can purchase at reception. The heater in my room did not emit warm air for the first few days. I had to make do with a space heater. When the heater did start to work, it emitted too much heat. I had to turn it on and off periodically myself to keep the temperature in the room moderate.

Very pleasant surprise stay at a well located hotel.

The hotel was conveniently located on a main street in Sydney, but easily accessible. Great elevator access from ground floor, especially with large luggage in tow. Rooms are small, but very clean and modern.

The Pensione Hotel is a perfect location to explore downtown Sydney and is close to great food and the famous Paddy's Market. There is a free shuttle bus (555) that stops outside the hotel and goes to Circular Quay and the Rocks area. The Hotel offers all amenities and you can take your own breakfast food in the Guest Lounge which has tea making facilities and microwave, etc. There are many good restaurants within a couple of blocks for lunch and dinner.

Hello, Its usually not hard to please me with a hotel, I just want a clean room, decent bed and wifi connection! I came hear expecting a lot worse but was pleasantly surprised. The location is perfect to get to any major part of Sydney. The room is decent size. My bed was clean and perfectly made. Everything looked really clean and i was expecting to see some kind of bug or cockroach but Im so glad I didn't . No bugs here! Under the bed did look dirty and there was a receipt from a past guest. I think they can do a little better vacuuming up the room! One time the hot water cut out after being on just a few minuets, but this only happened once! They charge for a breakfast box $10 save it and go to a cafe instead. There is a commons area, microwave, coffee etc. There is machines to wash your clothes.I called the front desk a few times and they were always happy to help. I would use this hotel again. I kind of wish i booked a few more nights. you can use the 20 limo charge from the airport or take the train from the airport. and get off on central or townhall station.

I really enjoyed my 3 nights at Pensione Hotel. Very comfortable, clean, and good customer service! Easy walk to so many places from this hotel!

631-635 George Street, 631-635 Sydney NSW

Hotel highlights

  • Steps from World Square Shopping Centre and Capitol Theatre
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Haymarket, 1831 Boutique Hotel is next to popular attractions like World Square Shopping Centre and Capitol Theatre. This 3.5-star hotel has 68 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.


Dining

Enjoy a leisurely bite to eat at Mrs Chan's Kitchen, the hotel's onsite restaurant.


Rooms

82-cm LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Minibars, coffee makers, and safes are also available.


Property features

Guests of 1831 Boutique Hotel enjoy access to free WiFi in public areas, a business center, and microwave in a common area. There's free parking, and a shuttle from the hotel to the airport (available on request) for AUD 16 per person. The front desk has multilingual staff that can help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a refrigerator in a common area, free newspapers, and laundry facilities.

Room options

Matchbox

1 Twin Bed | Sleeps 1

Shoebox

1 Double Bed | Sleeps 2

Duo Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Deluxe Duo

1 Double Bed | 2 Twin Beds | Sleeps 2

Guest reviews for 1831 Boutique Hotel

Everyone (2) Couples (1) Family (1) Other (1) Friends (2)
4
Family

This hotel is located in a very old building. The guest rooms and a lounge are nicely decorated. The hallways and reception areas are run down. The staff is very friendly and helpful, There are laundry machines operated by tokens one can purchase at reception. The heater in my room did not emit warm air for the first few days. I had to make do with a space heater. When the heater did start to work, it emitted too much heat. I had to turn it on and off periodically myself to keep the temperature in the room moderate.

By on Aug 10, 2019

Review comment responded on Aug 10, 2019

Good evening, First of all thank you so much for your review, all your comments help us to improve and be better every day! Our hotel is located in a Heritage building which is protected by the Government, which means big structural changes cannot be done but we are going to refurbish all the rooms very shortly, We are so exited! We are so sorry to hear about your experience with the aircon and the heater, as you mentioned our staff is always willing to help as much as we can. We are also investigating where is the default in our heating system. We want to thank you also the mention to our staff, all of us work so hard every day and comments like yours pushes us to keep doing what we enjoy most, guest services! We hope to see you again in 1831 Boutique Hotel, is always a pleasure have guests like you! Warm Regards, 1831 Boutique Hotel Team

4
Everyone

By on Nov 18, 2018

Review comment responded on Nov 18, 2018

Thankyou for taking the time to leave your feedback. It is great to hear you enjoyed your stay and we look forward to welcoming you back no your next visit.

4

great location

Everyone

Very pleasant surprise stay at a well located hotel.

By on Jan 9, 2017

Review comment responded on Jan 20, 2017

Dear valued guest, It is great to see that you enjoyed most aspects of your stay with us. It is however disappointing to read that you fond that the public areas need a sprucing up. This is certainly something we are working on and constantly undergoing refurbishments. We hope to welcome you back in the near future. Warm Regards,

4

great couple's trip

Couples

The hotel was conveniently located on a main street in Sydney, but easily accessible. Great elevator access from ground floor, especially with large luggage in tow. Rooms are small, but very clean and modern.

By on Dec 31, 2015

4

great location

Other

The Pensione Hotel is a perfect location to explore downtown Sydney and is close to great food and the famous Paddy's Market. There is a free shuttle bus (555) that stops outside the hotel and goes to Circular Quay and the Rocks area. The Hotel offers all amenities and you can take your own breakfast food in the Guest Lounge which has tea making facilities and microwave, etc. There are many good restaurants within a couple of blocks for lunch and dinner.

By on Jul 14, 2015

5

convenient stay in sydney

Friends

Hello, Its usually not hard to please me with a hotel, I just want a clean room, decent bed and wifi connection! I came hear expecting a lot worse but was pleasantly surprised. The location is perfect to get to any major part of Sydney. The room is decent size. My bed was clean and perfectly made. Everything looked really clean and i was expecting to see some kind of bug or cockroach but Im so glad I didn't . No bugs here! Under the bed did look dirty and there was a receipt from a past guest. I think they can do a little better vacuuming up the room! One time the hot water cut out after being on just a few minuets, but this only happened once! They charge for a breakfast box $10 save it and go to a cafe instead. There is a commons area, microwave, coffee etc. There is machines to wash your clothes.I called the front desk a few times and they were always happy to help. I would use this hotel again. I kind of wish i booked a few more nights. you can use the 20 limo charge from the airport or take the train from the airport. and get off on central or townhall station.

By on Nov 18, 2014

5

great hotel and great location

Friends

I really enjoyed my 3 nights at Pensione Hotel. Very comfortable, clean, and good customer service! Easy walk to so many places from this hotel!

By on Oct 16, 2014

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