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Recent guest reviews

Nice pool, great breakfast. Bathroom and tub nice and big. Front Door did not have consistent staffing, bar had no mint in a town famous for the mojito, welcome drink was non-alcoholic. 2 room phones didn’t work. WiFi required constant signing in again.

Beautiful old hotel in a central location but really overpriced for what they deliver. Staff was friendly enough but they generally just seemed to be going through the motions and not particularly focused on delivering good service.

Shower booth tiles are so much cracked. MY wife got lacerated wound during shower

Great location-- our room overlooked there Cuban Capitol building & the National Theater

Beautiful place, excellent location, swimming pool And great service! Don't miss it !!

Very nice hotel that has an old style feel yet modern and a nice place to unwind at the end of a long day.

Me gusto el desayuno y no me gustó los baños La cama la tv El Hvac no funcionan bien muy fio o mucho calor

Paseo del Prado 603, Esquina Dragones Havana

Hotel highlights

  • Walking distance to Plaza Vieja
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in Old Havana within a short walk of Plaza Vieja, Hotel Saratoga is within a mile (2 km) of other popular sights such as Malecón. This 4.5-star hotel has 96 rooms and welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:00 AM. Enjoy dining at Anacaona, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.


Rooms

All 96 shared accommodations feature a separate bedroom. Guests can expect to find free WiFi and wired Internet, plus plasma TVs with satellite channels and DVD players. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, espresso makers, and free weekday newspapers.


Property features

Guests staying at Hotel Saratoga enjoy an outdoor pool, a health club, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include 2 meeting rooms, a business center, and express check-in.

Room options

Suite (Prado)

1 King Bed and 1 Twin Sofa Bed | Sleeps 4

Deluxe Room (Kids Friendly)

1 King Bed | Sleeps 3

Junior Suite

1 King Bed | Sleeps 3

Junior Suite (Kids Friendly)

1 King Bed | Sleeps 3

Guest reviews for Hotel Saratoga

Everyone (8) Couples (1) Family (3)
2
Family

Nice pool, great breakfast. Bathroom and tub nice and big. Front Door did not have consistent staffing, bar had no mint in a town famous for the mojito, welcome drink was non-alcoholic. 2 room phones didn’t work. WiFi required constant signing in again.

By , from Boston on Mar 19, 2020

Review comment responded on Mar 20, 2020

Dear Bucketlister59, Thank you for your opinion about our services althought we are sad to know that we could not meet your expectations concerning to some services. However, your review is very useful for us to prevent these inconvenients and we assure you that we will give to your comment the highest priority. Best regards,

4
Everyone

By on Jan 25, 2020

Review comment responded on Feb 1, 2020

Dear Anonymous, Thank you very much for your valuation! We appreciate it! Best regards,

5
Everyone

By on Oct 7, 2019

Review comment responded on Oct 29, 2019

Dear guest, Thank you very much for your valuation! We appreciate it! Best regards

5
Everyone

By on Aug 27, 2019

Review comment responded on Sep 2, 2019

Dear Anonymous, Thank you very much for your valuation! We appreciate it! Best regards,

2
Everyone

Beautiful old hotel in a central location but really overpriced for what they deliver. Staff was friendly enough but they generally just seemed to be going through the motions and not particularly focused on delivering good service.

By on Jul 4, 2019

Review comment responded on Jul 19, 2019

Dear Anonymous, We appreciate your opinion, as it is useful for us in order to improve the quality of our service. Best regards,

4
Family

Shower booth tiles are so much cracked. MY wife got lacerated wound during shower

By on Jun 16, 2019

5
Partner Couples Family

Great location-- our room overlooked there Cuban Capitol building & the National Theater

By on Jun 5, 2019

Review comment responded on Jun 7, 2019

Dear Anonymous, Thank you very much for your opinion and valuation! We appreciate it! Best regards,

5
Everyone

By on Oct 6, 2018

Review comment responded on Oct 8, 2018

Thank you for your valuation!!

5

beautiful place, excellent location, swimming pool

Everyone

Beautiful place, excellent location, swimming pool And great service! Don't miss it !!

By , from new york on Aug 8, 2018

Review comment responded on Aug 13, 2018

Dear maria, Thank you so much for your review... we appreciate it! We hope you come back soon. Thank you again,

4

very nice hotel close to old havana

Everyone

Very nice hotel that has an old style feel yet modern and a nice place to unwind at the end of a long day.

By , from Washington DC on Aug 30, 2017

Review comment responded on Sep 1, 2017

Dear Ben, We thank you for your comment about our hotel and hope to see you soon again. Have a good day, Best regards,

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