Novotel Limoges Le Lac4.0 out of 5.0
Recent guest reviews
I didn't know whether this hotel has three or even four stars as a hotel. But I don't have good experience at this hotel from the beginning when we checked in. Our checking-in time might have been busy time, but there was only one front desk staff who had made two parties of their guest to wait before us. After our last night drive from the French Mediterranean coast from the area near the border with Spain, we needed to have dinner at this hotel. Their service was fast enough to be seated at the nice location of the hotel and get served in good timing, but I had a disgusting experience of my food. Their French fries was with fungus which looked like a natural skin of potato. My mouth became full of this food poison and went to the toilet to rise my mouth and I informed about this to their restaurant staff. She said that she would report it to the kitchen staff, but she or the kitchen staff didn't come back to our table to give us apologies or new French fries. So my husband talked about it another restaurant staff in French ( my husband's mother tongue is french). Then this guy said my husband "it always happens that one piece of French fries is with moss. It is natural". Person me, if it happens this food poisoned for the small children's meal, the child might have stomach problem even though it would not be a serious one. The small child would not recognize this disgusting taste as the food poison in his/her mouth. The restaurant staff didn't propose me the free charge of dessert and or coffee, either. We will talk about my disgusting or "Incoroyable experience de Novotel au Limorge Nord" to the general manager Tomorrow morning. What he or she will answer or how he or she will response is!?
Stayed here twice as a stop-over to/from Spain. Very close to the A20, and near a E.leclerc Hypermarket with a fuel station. Good sized car park. Excellent, helpful reception staff give a warm welcome. Rooms recently decorated and improved, with excellent beds. Some English language TV channels available. Small but good variety of menu choices in the restaurant. 2 course evening meal and breakfast deals, offer excellent value when booking your stay. Always my 1st choice hotel when travelling through this area. Thank you for another fantastic experience. à bientôt
Spent 3 days at this hotel. we planned to do nothing and this was a great place to do it. walking by the lake ( a bit short of water) and sitting on the terrace and reading or having a drink. The food was very good, great breakfast and evening meals were well priced. The small pool was a welcome addition and taking an evening meal on the terrace was fab. I can only agree with the last few reviewers comments about the staff, they were really customer focused and a credit to the hotel with out exception. if the opportunity arises we will return.
lovely modern rooms.staff great.really welcoming and helpful.restaurant -great service and well presented food. wine,beer overpriced . pool small but kids loved and was heated.needs a bit of repair work around poolas concrete joins cracking up and son cut finger on an area-nothing major and receptino had plasters to hand. would def stay here again.
The hotel rooms have undergone a renovation and it very modern and comfortable. This is our third stay here for an overnight stop and would recommend it. The new beds are very comfortable and had a good night's sleep. Ate in the restaurant in the evening and the meal was perfect. Breakfast in the morning caters for all tastes and fills you up for the day. Staff are very friendly and helpful.
We stopped over at the Novotel on our way home to the UK from the south of France. The staff were friendly and warm - they actually seemed to like doing their job! (One person who was dusting outside glass while we were eating was playful and charming.) The hotel is tidy and well maintained. The room and bed excellent. We noticed in another review about the noise of the children in the pool. Our room overlooked the pool (and lake) and I enjoyed hearing the little ones enjoying themselves at tea time. If you don't want to listen to the youngsters, we recommend getting a room facing away from the lake. We ate in the restaurant in the evening and at breakfast and the food was very nice indeed. We stay in many hotels and highly recommend this one.
I and my family always use this hôtel when near Limoges on our travels (at least six times in last three years). Convenient to autoroute, within short walking distance of convenient large Leclerc supermarket, and view over lake (with good exercise walking around it), and restaurant good (not large menu, but sufficient choice of dishes). Hotel slipped up, for the first time, on this most recent visit by not making-up the sofa bed prior to our arrival, but soon arranged for this to be done, with an apology and volumteered no charge for a subsequent bottle of wine at dinner. Breakfast very good.
The hotel is located in an industrial area, very near to the highway. This makes it attractive for travelers for one overnight stay. The rooms are modern, so is the bathroom. Beds are very small! We paid a little extra for lake view. It is a bit better than overlooking the car park but not worth the extra.
Won't go back , as we had booked for our return trip to the UK I have cancelled it and forfeited the cost ,we arrived and did not get the room we had booked, also it was supposed to be a room with a Lake view , the view was of a load of trees with the area of a small pond . I mentioned this to reception but they ignored my comments , and pulled the I don't understand English, then the evening meal , not bad but service took forever we started with the order at 18.15 and eventually got out of the Resturant 21.45 pm the wait was really bad . Not impressed as this holiday is a special one as my wife has been ill and our first holiday for some years . We have stayed at many Accor hotels and even The Gallery hotels in there group , this one very disappointed. Will think twice before booking with Novotel again
we booked this hotel based on the first line of their website - located 5 minutes from the city centre. Please note, this hotel is not 5 minutes from the city centre unless you are flying in a helicopter! there are no food options other than hotel which is fine as the food is Ok, but if you want to eat outside be prepared for a small pool full of excited children ( I have no problem with children) but if you're looking for a quiet spot to eat, this isn't it! the rooms are clean and well appointed and the staff are super helpful and friendly.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 659 reviews