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Baymont Inn & Suites Laurel

2.0 out of 5.0

Recent guest reviews

This is a nice place to stay. Very convenient to town and places to eat. Very comfortable bed to sleep in. They even had the air on in the room when we checked in. Staff is very friendly and the place was clean.

Hotel charged me a smoking me - 3 days after I left, and I do NOT smoke. Tried to speak with manager who would NOT return calls/emails. Rooms are nasty with stained carpet. Save your $. Worst experience ever. Definitely not a suite or a comfort. Horrible customer service. Will not ever be back. Would rather sleep in vehicle than ever stay there again.

Front desk staff friendly and informative. Resturant within walking distance. Room was large with a sofa, large flat screen tv plenty of channels. Wifi works great. Beds comfortable with plenty of pillows. Plenty of towels and hot water in a good shower. Only downside a little hard to find if your not paying attention. Would stay here again.

Did not expect this out of a comfort suites. I stay in their hotels a lot while working on the road. But I will not stay at this dump again! Yes I accept full responsibility, I did not check TripAdvisor before booking! This is pure filth and it's not hidden...

Carpet old and stained. Shower tub leaked water to the floor. Toilet was not clean when we arrived. Rooms 113 thru 119 have windows facing a back neighborhood needs a private fence. Parking lot at the back is weird and crippy. Do not recommend anyone to stay here.

Checked into room, it was filthy. Bathtub was stained very badly. Floor was not vacummed. Literally balls of hair. Went to front desk and noticed hallways were dirty. They showed me two other rooms and the only one acceptable was a handicapped room. They had many other handicap accessible rooms. But manager would not allow us to move to one. Checked out went across the street to a best western and stayed there. CHOICE HOTELS is quickly losing my business. Diamond Elite customer

While our room appeared clean it was grungy (i.e. stained carpet, patched walls, a shower/tub so stained it cried out to be avoided. The entire hotel is in need of a complete an through overhaul. If I ran the Comfort Suites chain I'd ask that they either shape up or take my sign down - it reflects badly on the entire chain. The bed and breakfast was OK and the AC worked everything else just looked old and grungy.

The best thing I can say about this hotel is that the staff is super friendly and helpful. We stayed here using Choice Points and we are sorry we wasted them. The hotel is shabby and in a noisy location. The hotel needs a lot of repair and upgrades beyond a new coat of paint. Tiles in the bathroom were loose, there were dings on the walls painted over, and the electrical receptacles had nothing but loose sockets a true sign of age and potential hazard. I love Choice Hotels but found this one way below their standards.

Stayed here for four nights while doing business 1 1/2 hours away across border in Alabama. Just off I-59. Food and convenience within a very short walk. Place seemed almost completely empty all four nights. Lots of parking on three sides of Hotel but very dark lot(s). Front desk staff was friendly and efficient. The Hotel is layed out in a weird triangle pattern, signs showing room numbers are confusing and not helpful. The common areas and hallways are dirty and beat up, carpet ancient and worn. My Non-Smoking King Suite smelled oh so faintly of the ominpresent cigarette stink, not near as bad as many Choice Hotels. Otherwise the room was clean, nicely furnished, totally quiet every night. Direct TV with over 100 channels. The AC / Heater worked great and was quiet. The breakfast was good each morning, hot sausage / eggs, waffle maker, good choice of juices / cereal. The young lady who attended the breakfast did a great job and was friendly. Price was around $100 total / night. About 2 1/4 hours to New Orleans Airport from here. Recommend this Hotel as a good place to stay about 1/3 of the way from New Orleans to Birmingham.

ZERO HOSPITALITY! We had over 15 rooms booked for a youth baseball tournament and they acted like the kids were animals. They complained about them being in the pool all the time. (Hello it's hot and they are 10yrs old) The front desk acted like it was such a "bother" every time we asked for anything! Our rooms were never serviced the entire time. We had to leave the garbage and cans outside in the hall to get them emptied. I asked for new towels every morning and didn't get them till late afternoon. The washing machine jammed and they refused to give me my money back. The parents used the lobby for meeting area and the staff complained about that. They complained when the parents hung out outside under the portico (it was raining and no where else to go). And it's not like this is a busy destination with a line of people waiting to check in. I've stayed in hotels w/ groups before for baseball and motorcycle events, and every one of them worked with the group there.....NOT this place. The worst hospitality I've ever seen. I would never recommend this hotel. There are other options right down the road

1820 Jefferson St Laurel MS

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Baymont Inn & Suites Laurel places you within 2 miles (3 km) of Daphne Park and Lauren Rogers Museum of Art. This 65-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's in central Laurel and also a short drive from Laundrums Homestead.


Free buffet breakfast is included with your stay.


The 65 individually decorated rooms feature kitchenettes with refrigerators and microwaves. Guests can enjoy cable TV and stay connected with free WiFi and wired Internet. Select Comfort beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include sofa beds, coffee makers, and free newspapers.

Property features

Guests of Baymont Inn & Suites Laurel have access to an outdoor pool, a fitness center, and a sauna. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

26% of guests recommend this hotel

Total of 54 reviews