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Quality Inn New Cumberland - Harrisburg South

2.5 out of 5.0

Recent guest reviews

I stayed here for a little over $60 a night tax included and my experience, for the price, was excellent. There wasn't much noise, the hotel is close to everything, there was breakfast and free wifi and a microwave and fridge in the room. Overall great for the price. I'd stay again.

Location off the interstate was good Everything was ok about what you would expect for the price nothing bad nothing great either clerk didnt ask for i.d. do anybody could have gotten my room that was prepaid

Great place to stay. Close to everything. Staff was great

Great place to stay. Not to far away from hershey.

My overall stay was average. The staff and breakfast was great. However, the cleanliness of the rooms was very poor. Upon entering the room we noticed trash on the floor. When we turned down the bed, to our surprise the pillows and sheets were covered in hair. Additionally, the some of the pillows have food particles on them. I understand this is not a 4 star hotel, however, I do expected the basics such as clean and fresh sheets.

It is a very clean and comfortable hotel. The staff could not have been any nicer. It was a very good value for the money.

Better than expected for price. Centrally located ,

ROOM WAS BIG AND HAD A KITCHEN ,IT WAS CLEAN AND THE SHOWER WATER PRESURE WAS GOOD.

Hotel services were poor - did not provide adequate clean towels, toilet supplies, the floor was not vaccumed, trash not removed from the room. The manager claimed that the inadequacy of towels, toilet supplies etc. was because the hotel was full - however, there were not very many occupants. The hotel was not clean - dirty corridors/ hallways, carpets, bathrooms (sink) had not been cleaned after the previous occupant, trash not removed. Breakfast - poor quality, cheap foods that were not in adequate supply for the customers. Grossly understaffed - there were only two people (one part time) managing the entire hotel. One was the manager, and one person for cleaning the rooms etc.

We arrived at the hotel later in the evening, as we walked down the hallways the carpet was so dirty I was hesitant about the room. Upon entering the room, there was a trail of garbage/dirt around the room. The comforter had cigerettes burns, and the bed had hairs all over it. The bathroom was dirty and had hair all over it. We refused to stay here, I would never let my family stay in a disgusting place like this. We will be expecting our money back. If I could give this a negative star I would.

Overall very easy check in and check out. Nice staff. Room said non-smoking but had ash trays and smelled of smoke but not intolerable. Bed was comfortable and overall very clean room. Recommended for a quick night of quiet and comfort.

Misery from start to finish. Filth. Mold. Electrical Wires Exposed. No A.C. Pure misery.

The room was nice, the bathroom was moderately clean, but not disgusting. The warm, continental breakfast was the reason I picked the hotel, and was definitely satisfying. It was easy to find, and plenty of food options nearby.

Worth every penny.Very close to Hershey's choclate world.

No one was at the front desk when I checked in--no bell to ring. I waited several minutes before the clerk came. I did not get a receipt at check-out with the total charges.

Saturday evening (8 PM) place deserted (only vehicle in the hotel), resevation for two rooms. One of the rooms (Both at the first floor) has foul smell, request a change. Next room was a smoking one (family trip). Request another change, the manager give us a room at third floor (The floor and the room smells like dam air), room was ok but he can not accomodated the rest of my family next to us (again, no a soul in the place). With three floors and an empty hotel and he can not rent two close to each other, I got very concern and request a refund.

Only 15 mins. away from Hershey (depending on traffic) This is a very good price considering what rooms in and just outside Hershey cost.

We were in town for Hershey auto show. A busy time for all of the area. upon entering our non-smoking room we found a ashtray on the night stand, then hair in the tub, a cigarette lighter on the floor next to the bed, a snore aid on the floor near the sink, no kleenex in the box. only 1 wash cloth for 2 people, a used bar of soap in the shower and 1/2 tube of shampoo left in the shower. Upon checking in I was told this was the only room available, so I did not try to change rooms. The bed looked clean and that's what we came for so we stayed. We will NOT be back.

The Location was good, for me not knowing where to stay(my fault),I would have choose a closer location since my visiting area was Hershey and lancaster Pa. As an overall it was okay to sleep, shower and go.

We were allowed to check in early which was nice

175 Beacon Hill Blvd New Cumberland PA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Quality Inn New Cumberland - Harrisburg South places you within a 10-minute drive of Pennsylvania State Capitol and West Shore Farmers Market. This 102-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Also near this New Cumberland hotel are City Island and John Harris-Simon Cameron Mansion.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

All of Quality Inn New Cumberland - Harrisburg South's 102 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and LED TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include ironing boards and desks.


Property features

Guests of Quality Inn New Cumberland - Harrisburg South have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Guest reviews for Quality Inn New Cumberland - Harrisburg South

Everyone (1) Couples (9) Business (1) Family (8) Other (4) Friends (3)
4

awesome for the price

Everyone

I stayed here for a little over $60 a night tax included and my experience, for the price, was excellent. There wasn't much noise, the hotel is close to everything, there was breakfast and free wifi and a microwave and fridge in the room. Overall great for the price. I'd stay again.

By , from Altoona on Apr 2, 2016

Review comment responded on Apr 9, 2016

Hey Ashley, Thank you so much for taking the time to write a review about your stay at our property. We appreciate your feedback and if you are in the area again, we hope to have you as a guest again. Kind Regards, M.B. Zaver General Manager Quality Inn New Cumberland

3

overnight stay

Couples

Location off the interstate was good Everything was ok about what you would expect for the price nothing bad nothing great either clerk didnt ask for i.d. do anybody could have gotten my room that was prepaid

By on Apr 11, 2015

4

great place

Couples

Great place to stay. Close to everything. Staff was great

By on Jul 9, 2014

4

comfort

Couples

Great place to stay. Not to far away from hershey.

By on Jul 8, 2014

2

cleanliness

Families

My overall stay was average. The staff and breakfast was great. However, the cleanliness of the rooms was very poor. Upon entering the room we noticed trash on the floor. When we turned down the bed, to our surprise the pillows and sheets were covered in hair. Additionally, the some of the pillows have food particles on them. I understand this is not a 4 star hotel, however, I do expected the basics such as clean and fresh sheets.

By on Jul 7, 2014

4

it was very clean on comfortable

Couples

It is a very clean and comfortable hotel. The staff could not have been any nicer. It was a very good value for the money.

By on May 19, 2014

3

good deal

Couples

Better than expected for price. Centrally located ,

By on Apr 22, 2014

3

ok for the price

Singles

ROOM WAS BIG AND HAD A KITCHEN ,IT WAS CLEAN AND THE SHOWER WATER PRESURE WAS GOOD.

By on Dec 29, 2013

1

very poor hotel services and accomodations

Singles

Hotel services were poor - did not provide adequate clean towels, toilet supplies, the floor was not vaccumed, trash not removed from the room. The manager claimed that the inadequacy of towels, toilet supplies etc. was because the hotel was full - however, there were not very many occupants. The hotel was not clean - dirty corridors/ hallways, carpets, bathrooms (sink) had not been cleaned after the previous occupant, trash not removed. Breakfast - poor quality, cheap foods that were not in adequate supply for the customers. Grossly understaffed - there were only two people (one part time) managing the entire hotel. One was the manager, and one person for cleaning the rooms etc.

By on Aug 27, 2012

1

disgusting

Families

We arrived at the hotel later in the evening, as we walked down the hallways the carpet was so dirty I was hesitant about the room. Upon entering the room, there was a trail of garbage/dirt around the room. The comforter had cigerettes burns, and the bed had hairs all over it. The bathroom was dirty and had hair all over it. We refused to stay here, I would never let my family stay in a disgusting place like this. We will be expecting our money back. If I could give this a negative star I would.

By on Aug 18, 2012