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Park Inn by Radisson Harrisburg West

3.0 out of 5.0

Recent guest reviews

When my family and I first walked in, the place was very stuffy and smelled like cigarettes. Though, it wasn't terribly dirty, the room didn't​ feel clean, and therefore, it was very uncomfortable being there.

Very easy check in and check out Great parking, which is important if you have a new car. They have an indoor and outdoor pool. The pool is accompanied by an indoor and outdoor bar and restaurant. What more do you need ???

Nice overall, but bed was Terrible. I could feel the springs... Nice free breakfast... nice facilities...I would stay again if they update beds

Clean hotel, front desk understaffed, lousy "free breakfast", close to stores and restaurants. Stayed here as convenient stop off I-78 during a long trip.

I will return because my wishes overall were met and my need will persist

Friendly comfortable ride from airport. Friendly receptionist, tried her best to help but the limitation's of the establishment were beyond her limits to correct. Great food at the connecting Irish Pub. All down hill from there. No vending machine had water or anything available to purchase, that is the ones that didn't just take your money. Unsafe outdoor access to rooms and on the way in from work those choosing to drink beer at the picnic tables were unsettling as once you turned down their request to join them they watch you go up the stairs to your room. As a female traveling alone I would not recommend this place. No elevator for luggage, 2 flights after a distant walk from front office. Ice machines did not work, was directed to a several but to no avail, likely due to the fact they were located in laundry rooms which did not vent dryer correctly and was over 100 degrees easy. After the 3rd day of issues I came to the long walk to the stairway again only to find it blocked!!! Walked all the way back to front desk where this receptionist was not as helpful but luckily the manager came out from office to resolve by having the yellow caution tape removed, and after getting an ear full of my last few days gave me several bottles of water free, nice but what have been a great idea the night walked thru the unsafe quarters in search of water. The sink did not drain properly, had to look at my toothpaste water everyday...yuck!

Check in was very easy and very friendly Room was clean and comfortable easy commute for our day at Hershey and going to giant center family had a great stay here ... The only irritation was a barking dog that was left in a car for the 2 days we were there but that was not hotels fault overall great experience I would go back

The room is not clean especially the bathroom, with the toilet not clean at all.

Didn't get much sleep as noisy neighbors were kind enough to wake me each evening. I had no hot water on Friday night and my room was directly over the lobby so if there were any noisy patrons in the lobby, that filtered up to my room as well. I specifically asked if the room would be peaceful, as I come to a hotel to SLEEP, and unfortunately, was awakened several times each evening by noisy guests. The room was clean, although they neglected to service my room the after my first night's stay. The pillows were just bad, I was sorry I hadn't brought my own. The mattress was comfortable however. Oh and no in-room movies, however, the TV selection was average and they did have HBO. I would recommend the hotel and might consider staying again, however, I'd make sure my room was placed in a different area of the hotel.

Housekeeping: Reservations asked for a number of adults. Reserved for 4. Arrived late in the day and the room was set up for 2. Next morning housekeeping did not empty trash. Left used coffee cups all over and did not replace them with new. Did not make beds. Did not leave new coffee. Restaurant: Restaurant staff was OUTSTANDING. Each shift was happy, friendly and did a great job.

Everything was perfect. No complain about anything!!!!

Hotel staff were helpful. Nice to have refrigerator and microwave in motel. Outside entrance and rooms locate far from pool but easy parking. Stairs are worn down so watch your step.

We arrived about an hour early and the clerk at the desk did her job and made us wait till it was check in time. However the manager ([...]) came over to us about a half hour later offered us complimentary drinks and got us our room right away. The room was tidy and the bed was comfortable. Had a fridge, a microwave, and internet service. All was good for us.

Brown colored water(fluid) backed up out of the sink drain the first time we turned on faucet. The night I checked in, there was an incident with an intoxicated man at the front desk that scared my wife. It was very poorly handled. During the wedding reception my family was there for, several guests(including my wife) tripped over a poorly placed beer keg stand. Lastly, after arriving home, I discovered that the motel/hotel double chared my credit card.

Great hotel if your gonna be goin to west shore hardware bar, as its right beside the hotel(which is no longer a Holiday Inn, its a PARK INN). Have stayed many times and always have had a great stay.

The First night was horrible. The room we had was small and the bed was like sleeping on the floor. My wife and me could barely fit on the bed as well. Not very much sleep that first night. The next day we went and talked with the manager, [...], and he set everything right. He gave us a new room. The next room was bigger, as well as the bed was bigger, it smelled great in there as well. He even gave us a free movie to watch to help make up for that first night. The pool and the mini-golf was a good time. The mini-golf course could have used a bit of maintenance but all in all it was a good time playing on it. The outdoor pool was a bit cold for my taste and the indoor pool was great size for the kids to play in. The only complaints I have is that first night. After we got that first night out of the way it was a great stay. Their customer service is beyond any place I have ever stayed.

It was a nice stay because it was near all major highways and near many dining options. Nice bar in hotel to watch games, good food...

Upon arriving here wow looks great. lobby so nice. after finding where our room was we had to drive way out of way to back of 'motel type buildings and lug our suit cases up flights of stairs. entering into room air conditioner not working, hair on bathroom floor. called office repair man came to fix started tearing ac unit out of wall current temp 96 outside who knows indoor temp. Repair man states only a little while more finally I called office and asked if I could please have another room while he fixed this after hesitation and talking to manager they felt we could have another room. oh guess what they painted the banisters with paint and forgot to put up signs wet paint. My daughter has dark brown paint on her arms and clothes, repair man genious suggest he has paint thinner he can give me, I denied the need wonder what the absorption of paint thinner does neurologically let alone to your skin? Great this room has working AC, and look a micro wave and refridge, Hum the other one didn't. guess what this resort has indoor outdoor pool with golf, too bad it's a10 min walk outdoors to get all they way back and did I mention It closes becauses there are no lights outside no golf or pool outdoors then and indoor pool closed early for cleaning. Next morning cleaning people tell me no clean wash clothes because all rooms are booked Holiday ran out. Enough said it only gets worse.

5401 Carlisle Pike Mechanicsburg PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Park Inn by Radisson Harrisburg West places you within a 10-minute drive of Monkey Joe's and Capital City Mall. This 3-star hotel welcomes guests with 219 rooms and conveniences like an outdoor pool, an indoor pool, and a 24-hour fitness center. Little Theatre of Mechanicsburg is also close to this Mechanicsburg hotel.


Dining

Enjoy dining at one of 2 onsite restaurants including Blarneys Irish Pub, which specializes in Irish cuisine. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 219 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, phones, and ironing boards.


Property features

Park Inn by Radisson Harrisburg West features a nightclub, an indoor pool, and an outdoor pool. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour fitness center, free WiFi in public areas, and 10 meeting rooms.

Room options

Room, 2 Double Beds, Refrigerator & Microwave (Guest)

Full 2 | Sleeps 5

Room, 1 King Bed, Refrigerator & Microwave (Guest)

King 1 | Sleeps 3

Room, 1 Queen Bed, Refrigerator & Microwave (Guest)

Queen 1 | Sleeps 3

Room, 1 Queen Bed, Refrigerator & Microwave (Guest)

Queen 1 | Sleeps 3

Guest reviews for Park Inn by Radisson Harrisburg West

Everyone (4) Business (3) Couples (3) Family (7) Friends (1)
1

smelled like cigarettes when we first walked in.

Everyone

When my family and I first walked in, the place was very stuffy and smelled like cigarettes. Though, it wasn't terribly dirty, the room didn't​ feel clean, and therefore, it was very uncomfortable being there.

By , from New York on Mar 27, 2017

5

hotel has it all

Everyone

Very easy check in and check out Great parking, which is important if you have a new car. They have an indoor and outdoor pool. The pool is accompanied by an indoor and outdoor bar and restaurant. What more do you need ???

By , from Mount Vernon, NY on Oct 9, 2016

3

nice overall, but bed was terrible...

Everyone

Nice overall, but bed was Terrible. I could feel the springs... Nice free breakfast... nice facilities...I would stay again if they update beds

By on Oct 4, 2016

Review comment responded on Oct 6, 2016

Thank you for your review regarding your recent stay. Please know that your comments have been heard and your feedback will help us to continue improving our operations.

3

convenient to i-78 in mechanicsburg

Everyone

Clean hotel, front desk understaffed, lousy "free breakfast", close to stores and restaurants. Stayed here as convenient stop off I-78 during a long trip.

By on Aug 26, 2016

4

long consecutive work days away from home

BusinessTravelers

I will return because my wishes overall were met and my need will persist

By on Oct 17, 2015

2

friendly staff but hotel needs work!

BusinessTravelers

Friendly comfortable ride from airport. Friendly receptionist, tried her best to help but the limitation's of the establishment were beyond her limits to correct. Great food at the connecting Irish Pub. All down hill from there. No vending machine had water or anything available to purchase, that is the ones that didn't just take your money. Unsafe outdoor access to rooms and on the way in from work those choosing to drink beer at the picnic tables were unsettling as once you turned down their request to join them they watch you go up the stairs to your room. As a female traveling alone I would not recommend this place. No elevator for luggage, 2 flights after a distant walk from front office. Ice machines did not work, was directed to a several but to no avail, likely due to the fact they were located in laundry rooms which did not vent dryer correctly and was over 100 degrees easy. After the 3rd day of issues I came to the long walk to the stairway again only to find it blocked!!! Walked all the way back to front desk where this receptionist was not as helpful but luckily the manager came out from office to resolve by having the yellow caution tape removed, and after getting an ear full of my last few days gave me several bottles of water free, nice but what have been a great idea the night walked thru the unsafe quarters in search of water. The sink did not drain properly, had to look at my toothpaste water everyday...yuck!

By on Jun 16, 2015

4

great hotel

Families

Check in was very easy and very friendly Room was clean and comfortable easy commute for our day at Hershey and going to giant center family had a great stay here ... The only irritation was a barking dog that was left in a car for the 2 days we were there but that was not hotels fault overall great experience I would go back

By on Oct 20, 2014

2

a must not go to hotel

Families

The room is not clean especially the bathroom, with the toilet not clean at all.

By on Aug 12, 2014

2

clean, but not so quiet

Couples

Didn't get much sleep as noisy neighbors were kind enough to wake me each evening. I had no hot water on Friday night and my room was directly over the lobby so if there were any noisy patrons in the lobby, that filtered up to my room as well. I specifically asked if the room would be peaceful, as I come to a hotel to SLEEP, and unfortunately, was awakened several times each evening by noisy guests. The room was clean, although they neglected to service my room the after my first night's stay. The pillows were just bad, I was sorry I hadn't brought my own. The mattress was comfortable however. Oh and no in-room movies, however, the TV selection was average and they did have HBO. I would recommend the hotel and might consider staying again, however, I'd make sure my room was placed in a different area of the hotel.

By on Aug 26, 2013

3

housekeeping leaves alot to be desired - restaurant staff outstanding

Couples

Housekeeping: Reservations asked for a number of adults. Reserved for 4. Arrived late in the day and the room was set up for 2. Next morning housekeeping did not empty trash. Left used coffee cups all over and did not replace them with new. Did not make beds. Did not leave new coffee. Restaurant: Restaurant staff was OUTSTANDING. Each shift was happy, friendly and did a great job.

By on Apr 29, 2013