We came to Carlisle for the car show and booked a room here. Nice cheerful place. The room was clean and breakfast was actually pretty good. I would book here again.
As an overall opinion- the building was very nice - loved the colors rugs pictures- it was quiet- liked the rooms - very nice decor- the free breakfast was very basic but fine for a grab and run - employees didnt seem happy working there and not real helpful - i did have an issue with my room and was told i would get a credit - then they said no - my room was not very clean - i complained about the bed sheets not changed from previous renter- i know that because there was personal items still in the bed that belonged to them - i brought the item down to the desk - they promised me compensation then said no- they did change the sheets the next day - I picked this place because it had a pool but could not use it because the pump was broken and would take a couple of weeks to fix - so no pool time- I understand staff shortage but expect a clean room for the $$ i paid- i have stayed in many Best Westerns and been very pleased- very disappointed in this one - mostly because the staff didn't take my issue seriously
Really quiet even being so close to interstate.Bed was great but a little high for older people.
We choice this location because of its pool amenities but the pool was of out of order. Very disappointed that’s all we wanted was a pool and didn’t get one.
Best Western Carlisle South places you within 2 miles (3 km) of Dickinson College and Penn State Dickinson Law. This 88-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.
Free continental breakfast is served each morning from 6:00 AM to 9:00 AM.
Guests can expect free WiFi and 42-inch TVs with satellite channels. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Best Western Carlisle South enjoy a gym, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a seasonal outdoor pool, a meeting room, and a water dispenser.
We came to Carlisle for the car show and booked a room here. Nice cheerful place. The room was clean and breakfast was actually pretty good. I would book here again.
John, thank you for honest review. We are glad you enjoyed our delicious breakfast. We hope you come visit us again.
As an overall opinion- the building was very nice - loved the colors rugs pictures- it was quiet- liked the rooms - very nice decor- the free breakfast was very basic but fine for a grab and run - employees didnt seem happy working there and not real helpful - i did have an issue with my room and was told i would get a credit - then they said no - my room was not very clean - i complained about the bed sheets not changed from previous renter- i know that because there was personal items still in the bed that belonged to them - i brought the item down to the desk - they promised me compensation then said no- they did change the sheets the next day - I picked this place because it had a pool but could not use it because the pump was broken and would take a couple of weeks to fix - so no pool time- I understand staff shortage but expect a clean room for the $$ i paid- i have stayed in many Best Westerns and been very pleased- very disappointed in this one - mostly because the staff didn't take my issue seriously
Thank you for letting us know what transpired during your visit. I am sorry it was not as good as we wished. I, personally, feel that if you were told you would get a discount, and did not, personally upsets me. As far as the pool is concerned, I am so sorry for that. I am distressed over the fact is it still not operational. I will address the issue of the staff not taking your issues more seriously. I have taken the liberty to refund you the $30 + tax to your visa for these issues. Please come stay with us again sometime. Let us make it up to you. Sincerest Regards
Really quiet even being so close to interstate.Bed was great but a little high for older people.
Thank you for the feedback regarding your recent stay with us! We hope to see you on your next trip to Carlisle, PA.
We choice this location because of its pool amenities but the pool was of out of order. Very disappointed that’s all we wanted was a pool and didn’t get one.
Thank you for the recent feedback regarding your stay! We are working diligently to provide our guests with exceptional service. I apologize that the pool was closed during your recent stay, and hope that you will give us the opportunity to better serve you in the future. Thanks again, Team Best Western Carlisle South
Thanks for the review.