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Country Inn & Suites By Carlson Harrisburg NE - Hershey

3.0 out of 5.0

Recent guest reviews

The hotel attendant was friendly and quick when I checked-in. I was allowed to check-out an hour later at no charge which was nice. The room was clean and the AC worked perfectly. It was the best place to crash after a day at Hershey park. Breakfast was delicious and replenished almost every 5 min by hotel staff. You MUST have the waffles! Afterwards, my kids and I enjoyed a dip in the indoor pool. Check-out was less than a minute. The only thing that made me feel uneasy was the location of the hotel near a gas station. Thankfully nothing happened. I would recommend this hotel to a friend!

Stayed overnight on the way to Hershey Park. Would not mind staying there for a few more nights. Nice clean rooms

Evening front desk staff excellent breakfast was good. Some construction next door currently so car little dusty

Hot tub and pool are great! Excellent staff, Breakfast was average but no meat available.

This hotel has Friendly staff and comfortable beds. I love that it has coffee available at all times.

Hotel staff experience was great, hotel was clean but showing signs of aging. Good stay.

Country inn and suites, harrisburg northeast is very good but not perfect. Would stay there again anytime, especially for their price point.

This is the first time we had stayed at a Country Inn. I would highly recommend this hotel. The hotel desk clerk was very courteous. She recommended restaurants and also gave us directions to the closest drug store as I needed some medication. The room was very clean and the bed was comfortable. The hotel is close to the highway but you could not hear the highway traffic at all. We had the free breakfast at the hotel and that was also fine. I would definitely stay there again if I needed a hotel in that area. Even received a coupon for a future visit.

Room was very nice & comfortable. The staff was extremely helpful & welcoming. Hotel has a very nice entrance. My son enjoyed the mini library & we read several books while we were there.

room showing serious age issues. was nice at one time.

There was a poor selection for breakfast so we opted to go out to eat. The window didn't have drapes to pull close, just sheers. So we needed to change in the bathroom for privacy and the light in the AM woke us earlier than we wanted. The beds and pillows were not very comfortable. The staff was friendly though and it was clean. Not spotless but, clean. It wasn't a horrible hotel, but I will try someplace else next time.

We were there a couple of years ago and it was a great experience. This time, the room and the hotel looked warn out. The bathroom sink was cracked, brackets of a shelf were falling out and our door did not always close behind us (security concern). When I explained my concerns to the front desk, it was obvious that I was wasting time. I was deeply disappointed. There are plenty of other hotels in that area.

Friendly staff, nice room, pleasant stay near Hershey, Pa. Would stay again.

Great pool and spa. Clean rooms. Chocolate Chip cookies always at the ready. Welcome retreat after a long day on the road.

Clean room a/c was a little loud breakfast was lacking compared to other country inn suites ive stayed in the past. desk person gave list of restUrants theat was helpful as i was not from the area

This hotel was perfect for a weekend getaway. The staff was super friendly. The rooms were large, comfortable and clean. Loved having a hot breakfast with many choices in the morning. The indorr pool's heater must have been broken and the water was a bit chilly (cold) but the hot tub was perfect. Easy to get to Hershey, and the town. Overall had a great weekend. Will definitely go back there to stay for our holiday tradition of seeing the Sweet Lights!

Our vacation lead us to the Country Inn after a visit to Hershey Chocolate World.....good choice! The staff was friendly. The room was clean, smelled fresh and was comfortable! There was TONS of kids checked in for a lacrosse tournament. There were signs posted all around about noise, running in the halls..etc. It was a nice try, but the kids were everywhere. They settled down after 8:30pm..thank goodness. Let me tell you about the breakfast...I would go back JUST for the food! We LOVED it! Barb was very sweet and was working very hard to keep the area well stocked...she did a great job! We would return to this Country Inn ANY TIME!

So clean. Great rooms. The staff was great. The rooms were clean and updated Great wifi access

When we checked in the room smelled funny, but I had heard the clerk already explain the hotel was full. The smell was from a stinky shower curtain, which was replaced after 1 night. The room smelled better. Decent size room. Pool small and very crowded. I reserved thru Orbitz and pre-paid. After I got home, there was an additional charge of $200 on my credit card. I tried to call the hotel directly, but no one returned my call. Ended up disputing the charge thru the credit card. BEWARE!!

wonderful, loved the outside porch were are family could gather to talk, an plan the day.

Room options

Room, 1 King Bed, Non Smoking (Guest)

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking (1 bedroom)

King 1 | Sleeps 4

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (Guest)

Queen 2 | Sleeps 4

Guest reviews for Country Inn & Suites By Carlson Harrisburg NE - Hershey

Everyone (13) Couples (7) Family (11) Other (1) Friends (2)
4

nice and clean hotel

Everyone

The hotel attendant was friendly and quick when I checked-in. I was allowed to check-out an hour later at no charge which was nice. The room was clean and the AC worked perfectly. It was the best place to crash after a day at Hershey park. Breakfast was delicious and replenished almost every 5 min by hotel staff. You MUST have the waffles! Afterwards, my kids and I enjoyed a dip in the indoor pool. Check-out was less than a minute. The only thing that made me feel uneasy was the location of the hotel near a gas station. Thankfully nothing happened. I would recommend this hotel to a friend!

By , from NJ on Aug 17, 2017

Review comment responded on Aug 24, 2017

We greatly appreciate you for taking the time to complete our survey and leave us a high rating. We are most happy that we have exceeded your expectation with our services and accommodation. It is heartwarming to hear that you found no difficulties with all of our amenities and we thanked you for the compliments you give to the delectable breakfast we serve. We enjoyed having you here and we look forward to your next visit.

5
Everyone

Stayed overnight on the way to Hershey Park. Would not mind staying there for a few more nights. Nice clean rooms

By on Jun 23, 2017

Review comment responded on Jun 30, 2017

We can’t thank you enough for leaving us a excellent remarks.We are glad that you were impress with our high housekeeping standard.It means so much to our management and staff to hear from guests like yourself who have found our accommodations and services to be so satisfactory.Once again thank you for your five star rating,and we are looking forward to your next visit.

4
Everyone

Evening front desk staff excellent breakfast was good. Some construction next door currently so car little dusty

By , from florida on Apr 28, 2017

Review comment responded on May 5, 2017

I am so glad to hear from you and to discover that you enjoyed your stay with us so much.It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our entire staff, we thank you for your business and we hope to see you again.

5
Everyone

Hot tub and pool are great! Excellent staff, Breakfast was average but no meat available.

By on Apr 4, 2017

Review comment responded on Apr 16, 2017

It is wonderful to hear that you enjoyed your stay on the exception of breakfast choices. Your review will be forwarded to our key people for reference. We value our guests' feedback, we will do our best to make your next visit a better experience. Kind regards.

4

great hotel

Everyone

This hotel has Friendly staff and comfortable beds. I love that it has coffee available at all times.

By on Apr 1, 2017

Review comment responded on Apr 16, 2017

I am happy to hear that you had a comfortable stay at our hotel! It is wonderful to hear that we met your approval on the quality and value of our services. Glad that you liked to coffee we offer in our hotel. We look forward to serving you again. Kind regards.

4

good hotel to stay at for the price

Everyone

Hotel staff experience was great, hotel was clean but showing signs of aging. Good stay.

By , from Conshohocken, PA on Mar 3, 2017

Review comment responded on Mar 12, 2017

Thank you for your assessment on the quality of services we provide in our property. We work hard to be able to suffice our guests’ needs, we will do our best to make your next visit a better experience. Kind regards.

4
Everyone

Country inn and suites, harrisburg northeast is very good but not perfect. Would stay there again anytime, especially for their price point.

By on Feb 7, 2017

Review comment responded on Feb 13, 2017

Thank you for taking the time to leave such lovely remarks following your stay with us. We will do our to make your next visit another fine, good value hotel experience. Have a great day!

5

nice clean hotel

Everyone

This is the first time we had stayed at a Country Inn. I would highly recommend this hotel. The hotel desk clerk was very courteous. She recommended restaurants and also gave us directions to the closest drug store as I needed some medication. The room was very clean and the bed was comfortable. The hotel is close to the highway but you could not hear the highway traffic at all. We had the free breakfast at the hotel and that was also fine. I would definitely stay there again if I needed a hotel in that area. Even received a coupon for a future visit.

By on Nov 17, 2016

Review comment responded on Dec 12, 2016

Dear guest, Thank you for choosing to stay in our hotel. It is heartwarming that we earned your recommendation. We will do our best to make your next visit a better experience. Kind regards.

4
Everyone

Room was very nice & comfortable. The staff was extremely helpful & welcoming. Hotel has a very nice entrance. My son enjoyed the mini library & we read several books while we were there.

By on Nov 6, 2016

Review comment responded on Dec 12, 2016

Dear guest, Thank you for letting us know that you were comfortable during your visit here in our hotel. I am glad that you had a good time and enjoyed our mini library. We hope to see you again soon.

2

5 miles from hershey park

Everyone

room showing serious age issues. was nice at one time.

By , from Winchester VA on Sep 18, 2016

Review comment responded on Sep 20, 2016

We would like to express our deepest regret for not being able to give you a pleasant experience to remember during your stay with us. It is our goal to show our guests that we are sincere in giving quality service that is why your feedback regarding the unpleasant room condition is most troubling to hear. Please know that this matter will be meticulously evaluated so that it may be given its due correction. Thank you for sharing this experience to us, and giving us an opportunity to correct it in the best possible way. We hope to give you pleasant memories to remember, should you reconsider and visit us again in the future.