Candlewood Suites Harrisburg - Hershey2.5 out of 5.0
Recent guest reviews
This hotel was perfect for a 3 night stay. It was clean snd spacious. Staff was friendly and helpful. The only negative is they only have 1 elevator. This is my first candlewood experience. I would definitely stay again.
Our church group recently had an overnight stay at this hotel after we left Hershey Park which is only about 15 minutes away. We check into the hotel kinda late at this time the only staff member that was on duty was the front desk attendant. We had a total of 14 rooms and the hotel was completely full. One of our rooms was not cleaned and they did not have anyone on site to clean the room. However Alexxus immediately got on the phone and had someone to come in an clean the room. They also accommodated us for the inconvenience. We also had another issue with the tub not draining properly once again Alexxus handled the situation and got maintenance to come in and check the problem out which turned out to be no problem at all. The rooms were really nice and the good really out weighed the bad. We even needed another room Alexxus got on the phone and was calling around to other hotels trying to help us find a another room. Alexxus went far and beyond and never lost her cool. She is an amazing person and I would recommend staying here.
My church group booked a stay at Candlewood suites overnight from our visit to Hershey Park. We had a significantly size group and booked 14 rooms. Of the 14 rooms, one was very dirty. So much so, that the room was not cleaned from the previous guests. I reached out to the front desk receptionist to seek remediation of the issue. There was no housekeeping staff available. After discussion, the receptionist called in the supervisor to get the room cleaned, and provided our room with reward bucks to use in the hotel pantry. Further, we were refunded our stay for the room. This is why I say this was a bad experience but the hotel immediately made right. I would recommend staying here. The staff is very professional and will accommodate within their rules.
I visited Harrisburg last week. Stayed in this hotel. Well maintained, clean and courteous service. We truly love this place.it's perfect location on hills with shopping complex around. I recommend this hotel if you want zero regrets.
Stayed here for a mini vacation and was a nice and comfortable room. Very spacious accommodations. Very close to Hershey (only about a 15 minute drive). Very easy check-in, and staff was very pleasant. Only draw back was floors were a little sticky (most likely from the humidity).
Candlewood Suites Harrisburg Hershey was our home from middle of Jan. 2017 till June. We were greeted professionally and treated like family. The room itself was very comfortable, great bed and the basic items to cook a meal. The front desk girls are the best Iliana and Lexie was always there for us whatever shift with anything we needed. Alicia is the friendliest, helpful and most professional manager to deal with. After being at Candlewood afew months one day my stovetop would not stay set. I reported it to Iliana and she said they would take care of it. About an hour later Mike the maintenance man knocked on my door and quickly fixed it. He had came in on his day off because knew I would want to cook. We were so impressed with this. The whole hotel always smells fresh and clean and you will always find Don mopping keeping it that way. One day I came back from grocery shopping from taking a cab and Mike went and got cart and loaded it and took to my room and unloaded. I could go on and on about how great this was but really feel that it is the people that made it so great. Alicia and her team work together and what one doesn't notice the other does and makes sure it is done. Alicia should be commended for the great job she and her crew are doing. If only every hotel had a sweet person like Lexie greeting you when you checked in you would then know you had found the right place to stay. Free laundry was a real luxury staying in a hotel, was always clean. The only negative thing I can state is that even though the refrigerator has an ice maker when arriving it had to be turned on, so was awhile before we had ice. If that is the worse thing to find to complain about well so be it. Ha! Ha! Being born and raised in Kentucky and traveling all over the world and usually finding that people are friendlier in the south well we were proven wrong in this case. Candlewood at 413 Port View Drive, Harrisburg Hershey, PA know what hospitality is and show it. I highly recommend if anyone is looking for a place to stay over night or like in our case need a home for months while working then check this place out.
Our family decided to stay at Candlewood Suites for our family vacation to Hershey Park!!! The hotel stay was great!! Alexus was awesome and her personality is heaven sent!! She did a great job checking over 55 people into their rooms. She also did a great job communicating with us and helping us with local restaurant options!! Checking in was a smooth process and checking out was a breeze!! They gave us fresh laundry daily. The pool and sauna was NICE!!! Our family definitely enjoyed the pool area (kids and adults)!! Great staff, clean hotel and nice location!
Great stay. For such an extended stay (60 days ), it felt like home. The staff are exceptionally courteous and friendly, and the location is near shopping, entertainment , and dining. The free laundry and kitchen made all the difference for an extended stay.
My husband and I stayed here for a very quick evening, while returning home from a 12 day road trip. The room was clean, comfortable, and a great value. The staff was accommodating and kind. I was impressed by the setup of the room - this would be a great place to stay for an extended vacation. Each room includes a kitchenette and a desk area. Happy to have stayed here!
It is not easy to find affordable accommodations that also deliver an excellent value, fantastic service, delivered by a wonderfully pleasant and attentive staff. But this is the place. I stay out here for business on a weekly basis, and have done the rounds of hotels in the $90-$120 price range (off season, rates go up around here during Hershey Park season for all hotels) for over 2 years. And this is the place that delivers a reliable and consistent experience. Great for families, great for business stay overs, especially extended stays. It's clean, it's pleasant... and I cannot over-emphasize the quality and friendliness of the staff. They leave no doubt of their genuine caring for your pleasant stay with them. Supervisory staff set the tone, I see it on my frequent stays, and the front desk staff deliver smiles and solutions to any problem. So it's not like I caught them on a "good week"... this is constant and consistent. I highly recommend the Candlewood Suites Hershey-Harrisburg!
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
- 24-hour fitness center
Candlewood Suites Harrisburg - Hershey places you within a few miles (5 km) of National Civil War Museum and John Harris-Simon Cameron Mansion. This 71-room hotel has an indoor pool, a 24-hour fitness center, and free in-room WiFi. Also close to this Harrisburg hotel are Kohl Memorial Park and Appalachian Brewing Company.
All 71 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 37-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.
At Candlewood Suites Harrisburg - Hershey, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking if you drive. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 167 reviews