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Best Western Plus Harrisburg East Inn & Suites

2.5 out of 5.0

Recent guest reviews

Check-in went great. Lady at the front desk was very nice and welcoming. Room was at a comfortable temp when I walked in. AC was already on. When I opened the mini fridge the shelf inside was not in place and when I picked it up I noticed it was cracked. Went in the bathroom and there was long black hairs in the shower. There wasn't a book in the room to see what the channels were on the TV or local restaurants. Went to the phone to call the front desk and the number was scratched off the bottom of the phone so I had to leave my room to go downstairs. Lady made a note of the shelf being cracked and called maintenance right away to come clean my tub and bring me a guide book. Guy came right up with the book, Lysol and a rag. Jacuzzi was very relaxing. Breakfast was good. Wide selection of hot and cold foods. Check out was a breeze in the morning. Guy at the front desk was very nice. SIDE NOTE: BRING YOUR OWN PILLOW! You will thank me later for this tip :)

It had a strong chlorine smell when you first walk in .... Breakfast was weak - no bacon and waffle mix kept running out

A single night's stay and the hotel proved entirely adequate for our purposes. Spacious and entirely reasonable quality for the price point. Breakfast was decent, with a typical variety of hotel buffet food. A number of nice restaurants were located nearby. Staff members were friendly. One concern: the hotel is on the outskirts of Harrisburg, and its location may be a bit isolated for some.

Nice room, helpful staff, thin walls, limited/poor parking after 5pm, breakfast was gross!

Checked in late....very nice girl at the front desk. The room was clean, updated and comfortable. My only complaint was that breakfast was served till only 9am i believe. After the whole day at Hershey with a 5 year old, we didnt get up in time. Other then missing breakfast we had a nice stay. There is a good dinner down the street.

Overall the hotel was great. The room is clean and the breakfast was good. I love the hot water here at the hotel and as well as the water pressure! It drives me nuts when I stay somewhere and the sink just dripps water. The only thing I didn't like about the rooms was the smell.. it smells moldy. So we went to a nearby store and bought some room fresheners, that solved the problem! I would recommend this hotel.

Clean bright good place for the money great coffee'

Nice rooms and good breakfast being thatvits free! Close to restaurants also

Hotel is located about 15 minutes from Hershey Park. Very reasonably priced for what you get! Close to shopping malls. Perfect place for our family to spend the night while visiting Hershey. The breakfast is FREE and amazing! There's something for everyone!

I though the hotel over all was very nice but once we got into the room we notice a LOT I MEAN A LOT of nats by the window and corners of the room. There were dead nats on the bed where all the pillows lay that wasn't pleasant to see! And on one of the corners there was a HUGE spider web! That alone grosses me out! I guess the room looked clean for the most part.

We stayed in the hotel only one day...but we had great stay

I stayed one night and the hotel was great! The room was clean, the front desk girl was extremely nice and helpful and the breakfast was just enough for a quick bite. There was plenty of space in the room and the bed was comfortable. Thank you!

Room was nice. Shower handle to turn on water was really loose but it did work. Breakfast cereal was not what i expected. I like Cheerios (original yellow box) All they had was some brand I've never seen. Generic raisin bran, Fruit loops and Corn flakes all of which had a paste like consistency when you ate them. NOT GOOD.

After checking in, we had to literally step over power tools and construction equipment that were laying in the hallway. I unlocked the door to our room only to find feces in the unflushed toilet, a disgusting way to start our stay. The next day we found ants crawling on our children's toys. The hotel seems to be cleaning itself up, but not fast enough. This hotel should be closed until the renovations are complete.

everything was great and staff very helpful as to where to go have a great meal.

Room was nice..shower was missing handle. Group of 11 year olds showed up and were noisy, but other than that, nice place

We had a very enjoyable family vacation there. The hotel is very nice and in a quiet neighborhood. Employees were very friendly and they put customers first. The hotel provides free continental breakfast, which has a variety of items to choose from and they taste good. The hotel is not far from major highways and very easy to get to Hershey's Park/Chocolate World and other attractions. Overall, I had a good time and I highly recommend this hotel.

Unfortunately major renovations were under way during my stay. But my room was clean, remodeled and quiet. Care was required walking around cones, plastic sheets and loose floor tiles. Do teach your staff how to adjust the time on the in-room alarm clock.

My husband and I stayed an overnight in harrisburg for the outdoor show. At check in, the girl was alittle rude to us (then again it was just her and there was a line of about 8 people waiting). They were doing renovations so the whirlpool was closed too. In the end, it was close to a shuttle point and just a basic room (at that price, I wasn't complaining).

1344 Eisenhower Blvd Harrisburg PA

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Best Western Plus Harrisburg East Inn & Suites places you within a 10-minute drive of Kohl Memorial Park and Doc's Family Fun Center. This hotel has 85 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's near the airport and also within a 15-minute drive of Pennsylvania State Capitol.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 9 AM.


Rooms

Best Western Plus Harrisburg East Inn & Suites's 85 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.


Property features

Guests staying at Best Western Plus Harrisburg East Inn & Suites enjoy a fitness center, a spa tub, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include 2 meeting rooms, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 2

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Plus Harrisburg East Inn & Suites

Everyone (11) Business (17) Couples (27) Family (37) Other (6) Friends (6)
4

i would stay here again

Everyone
Breakfast

Check-in went great. Lady at the front desk was very nice and welcoming. Room was at a comfortable temp when I walked in. AC was already on. When I opened the mini fridge the shelf inside was not in place and when I picked it up I noticed it was cracked. Went in the bathroom and there was long black hairs in the shower. There wasn't a book in the room to see what the channels were on the TV or local restaurants. Went to the phone to call the front desk and the number was scratched off the bottom of the phone so I had to leave my room to go downstairs. Lady made a note of the shelf being cracked and called maintenance right away to come clean my tub and bring me a guide book. Guy came right up with the book, Lysol and a rag. Jacuzzi was very relaxing. Breakfast was good. Wide selection of hot and cold foods. Check out was a breeze in the morning. Guy at the front desk was very nice. SIDE NOTE: BRING YOUR OWN PILLOW! You will thank me later for this tip :)

By , from Maryland on Sep 19, 2017

4
Everyone

It had a strong chlorine smell when you first walk in .... Breakfast was weak - no bacon and waffle mix kept running out

By on Aug 21, 2017

4
Families

A single night's stay and the hotel proved entirely adequate for our purposes. Spacious and entirely reasonable quality for the price point. Breakfast was decent, with a typical variety of hotel buffet food. A number of nice restaurants were located nearby. Staff members were friendly. One concern: the hotel is on the outskirts of Harrisburg, and its location may be a bit isolated for some.

By , from Reston, VA on Jul 4, 2017

Review comment responded on Jul 6, 2017

Dear Guest Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,

2
Everyone

Nice room, helpful staff, thin walls, limited/poor parking after 5pm, breakfast was gross!

By on Jul 1, 2017

Review comment responded on Jul 6, 2017

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Debbie B General Manager

5

nice hotel about 25 min away from hershey

Everyone

Checked in late....very nice girl at the front desk. The room was clean, updated and comfortable. My only complaint was that breakfast was served till only 9am i believe. After the whole day at Hershey with a 5 year old, we didnt get up in time. Other then missing breakfast we had a nice stay. There is a good dinner down the street.

By , from new yirk on Jun 29, 2017

4

great stay!

Everyone

Overall the hotel was great. The room is clean and the breakfast was good. I love the hot water here at the hotel and as well as the water pressure! It drives me nuts when I stay somewhere and the sink just dripps water. The only thing I didn't like about the rooms was the smell.. it smells moldy. So we went to a nearby store and bought some room fresheners, that solved the problem! I would recommend this hotel.

By on Jun 26, 2017

Review comment responded on Jun 29, 2017

Dear Guest Thank you for taking the time to share your review with your follow travelers. We strive to make sure that every guest received extraordinary customer service and your room. We look forward to seeing you in the near future. Regards, Debbie B

4

good location

Everyone

Clean bright good place for the money great coffee'

By on Jun 24, 2017

Review comment responded on Jun 29, 2017

Dear Guest Thank you for taking the time to share your review with your follow travelers. We strive to make sure that every guest received extraordinary customer service and your room. We look forward to seeing you in the near future. Regards, Debbie B

5

close to harrisburg sportsman show

Everyone

Nice rooms and good breakfast being thatvits free! Close to restaurants also

By , from S on Feb 10, 2017

4
Everyone

By , from Pennsylvania on Nov 15, 2016

5

very friendly staff!

Everyone

Hotel is located about 15 minutes from Hershey Park. Very reasonably priced for what you get! Close to shopping malls. Perfect place for our family to spend the night while visiting Hershey. The breakfast is FREE and amazing! There's something for everyone!

By , from Hamilton, NJ on Aug 31, 2016