Not to bad for just a place to stay one night. Lots of visible repairs in the rooms and bent lamp shades. Elevator was not working our whole stay. Stairs smell like stale cigarettes smoke.
Staff was very nice. Rooms were nice. Would stay here again
The staff was friendly and helpful. After we checked in the toilet handle was broken and we were transferred to another room. The room we were taken to had the heater running and we could not adjust the temperature so we had to disconnect it from the outlet to shut it off and plug back into the outlet in the middle of the night to warm up the room. The tub was clogged up and the hallways and elevator floors were very dirty.
Very convenient location!
Property was in poor condition.
The staff was great and went out of there way to make my stay great. The tv in my room would go out and in every few minutes also my key card stop working 5 times and i had to get it re keyed to get back into my room during my 4 day stay
The hotel is near a highway so it was hard to sleep with the noise from cars. The toilet seat top was broken.
Uniquely hospitable staff sees you your needs in any way it can.
The first impression I got of the staff when I arrived was very gracious, friendly, helpful and accommodating. I had planned my stay through Orbitz, and earlier that afternoon while driving to the hotel realized that my reservation had the wrong dates. Although I was concerned that the hotel would not have rooms for the night I needed, or that they would charge me extra for the changed reservation and I wouldn't receive a refund, none of those fears came to pass. The staff were sympathetic to my situation, and easily changed my stay to the correct dates with no extra charge. The room I stayed in was very good too: comfy bed, clean surroundings, well organized. The showerhead was a hand-held kind, which I had never used at a hotel before, but it wasn't a big deal. Although I woke up late due to a blood sugar issue, the breakfast room employee kindly kept a lot of food out, and was polite and sweet about it. There was a larger variety of food at the Best Western than at other hotels. Checking in, sleeping over and checking out all went smoothly without any problems. I would recommend this hotel to anyone passing through!
everything was fine
In the first room we had, the sink did not drain. We were told that the maintenance man wouldn't be in so they moved us to another room with the same problem.
We reached hotel at 8:15 PM and our rooms were not ready, they could give us 1 out of the 2 we booked and the second we got around 9:00 PM. We were so happy that we didn't try the checkout at 3:00 PM as they promised. Rest all was good.
The property was fine. Somewhat smaller than the Westin on the east side of town. Bagged/to go breakfasts are a downer. I used to look forward to the hot breakfasts, but understand the Covid-19 measures.
Located within a leisurely stroll of Shoppes at Susquehanna Marketplace, Best Western Harrisburg North Hotel is within a few miles (5 km) of Allyson Miller CRNP. This hotel has 30 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free continental breakfast.
Guests can expect 50-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
At Best Western Harrisburg North Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a seasonal outdoor pool, a meeting room, and a computer station.
Not to bad for just a place to stay one night. Lots of visible repairs in the rooms and bent lamp shades. Elevator was not working our whole stay. Stairs smell like stale cigarettes smoke.
Hello Jeffrey,Thank you for taking the time to leave a rating. We apologize if your experience did not meet your full expectations. We are always striving to improve and would appreciate your feedback. If you have any specific concerns, please reach out to our management team and we'd be glad to listen and irmprove further.
Hello Denise,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
Staff was very nice. Rooms were nice. Would stay here again
Hi Lucas,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!
The staff was friendly and helpful. After we checked in the toilet handle was broken and we were transferred to another room. The room we were taken to had the heater running and we could not adjust the temperature so we had to disconnect it from the outlet to shut it off and plug back into the outlet in the middle of the night to warm up the room. The tub was clogged up and the hallways and elevator floors were very dirty.
Hello Diana, Thank you for taking your time to write a review for our hotel. We are sorry that we did not exceed your expectations while staying with us. We will make sure to pass this onto our housekeeping and maintenance team so that they can make sure to always check these items before they put the room in the system as clean and ready. Once again we are sorry for the inconvenience and we will make sure this does not happen again.
Very convenient location!
Hello Karl, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our location. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
Property was in poor condition.
Hello Ann, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.
Hello Andrey,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
Hello Ashton, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
Hello Durga,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
Hello Ryan, Thank you for sharing your feedback with us. We appreciate your choice to stay with us for a night. We apologize for any inconvenience caused by the visible repairs in the rooms and the bent lamp shades. Regarding the elevator, we apologize for the inconvenience caused during your stay. We appreciate your understanding and hope to welcome you back in the future for an improved experience.