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Recent guest reviews

The parking lot light are too bright and wrong wavelength of light. The door to the rooms around room 150 was broken and did not always latch. It seemed very expensive.

Easy access to hotel from Carlisle exit from Penn Turnpike. Property and room was nice the bed was very comfortable. Only thing I did not like was motion sensors light switch in bathroom, disturbing to us when using the bathroom in the middle of the night.

Clean and comfy beds. Great staff breakfast could be alittle better

It is near by to the things we needed to do. Hotel staff were friendly.

This is a great hotel- nicely updated! But this time around our room was less than clean (dirty tissue on the floor, obvious spills that weren’t cleaned, and I had to wipe out the jetted tub before we got in- def not up to the usual standards! Plus, our water kept randomly turning to ice, which made filling up the tub annoying some times. Otherwise, the bfast was good, the location great, and the room comfy!

2 broken light switches, shower mat was soaked when I arrived, room had a weird smell, there was a big gap under the main door

Beds had a atop sheet and the heavy decorative bedspread (not intended to be used for warmth in my opinion). No blanket. Had to request one. Sink was stopped up. Told staff and they poured in Draino!!! Didn't work. Said they had no maintenance staff.

Nimesh, who was working the front desk, was so helpful and kind when there was a problem with my reservation. He was patient and understanding. It's hard to find people like that - anywhere - so I truly appreciate and will stay there every time I'm in Carlisr.

Booked three non smoking rooms. Two rooms needed to be changed to new rooms since they smelled so bad of smoke. Hotel staff was willing to make the changes. Rooms were clean that we moved into after the first ones.

The person at the desk was really informative. Helped us with restaurant choices, and booking issues. The room was clean, quiet and comfortable. The breakfast was not much to brag about. Eggs & sausage cold eggs tasted like rubber. Waffles did not work out, not only ours but other guests. We took one sip of the coffee and poured it down the drain. Guess the only good thing was the cold portions of the breakfast cereal, muffins, juices.

Excellent customer service from front Desk , Mr. Ahamd. Very professional and very helpful.

We don't recommend this hotel at all. The curtains were ripped as you pulled up. when we entered we observed staff at the entrance smoking and complaining about what was broken. At checkin the staff wouldn't make eye contact. When walking to our room you could smell guests smoking in the rooms even though it is a smoke free hotel or so they say. The nail in the coffin for us was a man was running up & down the hallway banging on doors to let him in. Needless to say we checked out 15 mins after we checked in. Terrible hotel & we don't recommend it at all.

The hotel is safe clean and convenient to carlisle barracks. The reception staff was friendly. Coffee was not prepared at 530 am, they are undergoing renovations which were not an annoyance, you can hear people next door watching TV or laughing. Overall a great stay for a business trip.

We stayed here for one night. It was clean. No frills. Very basic. Breakfast was adequate, but nothing special. We would stay there again for the good price we got. We really appreciated they had EWTN on their cable.

Great value and convent to campus. Wish breakfast was better quality and stocked to accommodate crowd.

Everything was very clean, easy access to major roads. Good value

Hotel wasn't bad it was average. Nothing fancy but not run down and cheap looking. Breakfast could be better! Room was big and spacious. Cell service for t-mobil carriers is really bad.

Basic, but good. Clean rooms plenty of room. Would stay again.

Very good. Just what we needed, clean, guite, friendly, and close to a dirt race track.

Harrisburg Pike Carlisle PA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located within a 5-minute walk of Letort Spring Run, Best Western Carlisle is within a mile (2 km) of Sports Emporium. This 72-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

Best Western Carlisle's 72 individually furnished rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.


Property features

At Best Western Carlisle, guests have access to a fitness center, free WiFi in public areas, and a business center. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a seasonal outdoor pool, free newspapers, and laundry facilities.

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Carlisle

Everyone (6) Business (6) Couples (8) Family (5) Friends (1) Other (1)
3
Friends

The parking lot light are too bright and wrong wavelength of light. The door to the rooms around room 150 was broken and did not always latch. It seemed very expensive.

By on May 17, 2021

Review comment responded on May 18, 2021

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4
Partner Couples

Easy access to hotel from Carlisle exit from Penn Turnpike. Property and room was nice the bed was very comfortable. Only thing I did not like was motion sensors light switch in bathroom, disturbing to us when using the bathroom in the middle of the night.

By on Oct 16, 2019

Review comment responded on Oct 30, 2019

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

5
Everyone

By on Oct 14, 2019

Review comment responded on Oct 14, 2019

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5
Friends

Clean and comfy beds. Great staff breakfast could be alittle better

By on Aug 5, 2019

Review comment responded on Sep 5, 2019

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4
Partner Couples

It is near by to the things we needed to do. Hotel staff were friendly.

By on Apr 28, 2019

Review comment responded on May 1, 2019

Thank you so much for your valuable feedback.

3
Everyone

This is a great hotel- nicely updated! But this time around our room was less than clean (dirty tissue on the floor, obvious spills that weren’t cleaned, and I had to wipe out the jetted tub before we got in- def not up to the usual standards! Plus, our water kept randomly turning to ice, which made filling up the tub annoying some times. Otherwise, the bfast was good, the location great, and the room comfy!

By on Jan 2, 2019

Review comment responded on Jan 5, 2019

Thank you so much for your valuable feedback.

3
Everyone

2 broken light switches, shower mat was soaked when I arrived, room had a weird smell, there was a big gap under the main door

By , from florida on Aug 22, 2018

2
Everyone

Beds had a atop sheet and the heavy decorative bedspread (not intended to be used for warmth in my opinion). No blanket. Had to request one. Sink was stopped up. Told staff and they poured in Draino!!! Didn't work. Said they had no maintenance staff.

By on Jun 14, 2018

5

the employees were great!

Everyone

Nimesh, who was working the front desk, was so helpful and kind when there was a problem with my reservation. He was patient and understanding. It's hard to find people like that - anywhere - so I truly appreciate and will stay there every time I'm in Carlisr.

By on Sep 18, 2016

2

not what we had hoped.

Everyone

Booked three non smoking rooms. Two rooms needed to be changed to new rooms since they smelled so bad of smoke. Hotel staff was willing to make the changes. Rooms were clean that we moved into after the first ones.

By on May 30, 2016

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