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Thaison Palace Hotel

3.0 out of 5.0

Recent guest reviews

I am a tourist from England, I booked stay in this hotel and Vietnam tour via Ms Moon. She is an honest person to give me a real recommendation without any commissions. The location is so good for walking street, shopping mall, night market. I would make sure comeback here right after my business finish in the next year. Thank you so much!

I booked one day trip from Hanoi to Ha Long Bay and this turned to be the best trip during my travel to Vietnam. The bus was new and comfortable, the group - small. The lunch on the boat was delicious and the tour guide- very informative. I would like to say a special thanks to Ms Moon who kept in touch with me during my whole trip, ready to assist whatever I needed!

Stayed here for 2 nights. Stayed at Family room with 4 adults and 2 little kids. Its very tiny from the outside but once inside, Its really cute. The family room was really big. It had 2 king beds and still had plenty of space. The bfast was good too. You have to order the main, then they have buffet for the sides. The staff were very friendly. The location is is quieter than the main old quarter. BUT seem like its in the main road. So many scooters and cars/buses passing by. It was so hard to cross the street as the bikes and cars won't stop or slow down for the people.

My darling took me to here one more time. I really surprised at the reparation by hotel. They organized a small party in my birthday with my love. It was so helpful and happy. Thaison- such a cozy home! I told my friends to stay here if they have a chance to come to Hanoi.

We were two couples travelling in Vietnam, and stayed at Thaison Palace at Hanoi. All the 5 stars you're seeing here are really for the outstanding service provided by the hotel staff (and Ms Moon in particular). It was really easy to communicate since she is good at English, and she was available via whatsapp for anything we needed.

My friends and I have stayed here and used it as our base as we traveled the north of Vietnam. It's great value and fairly close to everything. Our experience has been amplified by a special staff Ms Moon! She has booked a lot of our tour and buses and has done an excellent job. I would recommend speaking to her about bookings or anything you need to know about Vietnam. Mrs Moon also speaks English pretty well and has been the nicest and most helpful staff we've met on our trip. Three of us stayed and we would come back and stay here again.

Thank you ms Moon for everything. She already arranged the package tour for us and the hotel was staying for few days so fabulous. I and my family certainly to come back here in the next year for the best recommendation to them

I came and stayed here with my family, the was nice and comfortable and I booked the package tour to halong bay for one day and city tour one day with hotel. The tour was very nice and we got the good guide. Highly recommend!

We stayed in the hotel for 2 nights. Friendly staff very helpfull. If you want some good advice for sightseeing and other stuff go to moon she will help you perfectly. Hanoi is a great city . Good food and lovely people

Firstly, I want to start this review saying Moon, the lady on reception was great. She was very helpful, lovely and was keen to help out when we needed. However the rest of the hotel really let her down. Firstly we were advised that we could check in at 5am, soon after our flight arrived. But upon arrival were turned away and told to check in at mid day. You can imagine this was not the best start as we had written confirmation that we could check in and were only informed last minute that this was not the case. Anyway I later emailed moon who was great and got us check in at 9am rather than mid day. The room was clean, and the air on was nice to come into after a long day in the city. However currently there were building works all throughout the day and night outside our room. I know this is not the hotels fault, but we did not sleep at all. We even slept with ear plugs and struggled a bit. A few other things let the hotel down. For example out shower only had one shower door rather than two. And upon going down to breakfast, we didn't eat a lot as there were tiny fruit flies covering everything even the bread

9 Hang Voi Street Hanoi

Hotel highlights

  • Walking distance to Thang Long Water Puppet Theatre and Hoan Kiem Lake
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Business center

Located in Hoan Kiem, Thaison Palace Hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and within 15 minutes of other popular attractions like Hoan Kiem Lake. This 35-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a conference center. Located in central Hanoi, the hotel is also near Temple of Literature and Ho Chi Minh Mausoleum.


For your convenience, a continental breakfast is available for a fee. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.


All 35 recently renovated rooms provide free minibar items, coffee makers, and computers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls, free bottled water, and ceiling fans are other standard amenities.

Property features

Thaison Palace Hotel features free WiFi in public areas, a conference center, and a business center. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for VND 405000 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-in, and a porter/bellhop.

Room options

Deluxe Room, 1 Double or 2 Twin Beds

Full 1 | Twin 2 | Sleeps 3

Suite, 1 Double or 2 Twin Beds

Full 1 | Twin 2 | Sleeps 4

Triple Room

Full 1 | Sleeps 4

Family Room, 2 Double Beds

Full 2 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

94% of guests recommend this hotel

Total of 475 reviews