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Recent guest reviews

Wonderful location, super helpful and friendly staff, excellent breakfast and my room was perfect, and a very reasonable price. Could not ask for more!

Fantastic location, staff was soooooo friendly, great breakfasts. Location is very close to all kinds of food including American food. Lots of shops nearby and 10 minute walk to hoan kiem lake. I’ll go back next year.

Great location, very quiet. Adam and the rest of the staff were extremely friendly. Breakfast was delicious, excellent hot water in shower and extremely fast wifi. I’d definitely go back there again!

The service by the staff was excellent. From the welcome, assistance with the area, and being very accommodating when I had an evening departure (they provided a room for me to shower before my 11pm flight), they were the best service at a hotel. The beds were very comfortable and the location in the Old Quarter was so easy access the markets and a quick walk to the beautiful lake. Any concerns I had, which were not many, were quickly addressed. Overall, excellent stay!

Amazing staff and hotel. Went back to stay another night.

Amazing staff and hotel! Couldn’t have asked for more

2nd time to stay here. They pay attention to you and to all the small and large details of your stay. I'll return again!

Exceptional guest care. Exceptionally central to all you want to see.

We stayed at the Oriental Central Hotel for 4 days over Valentines day 2017. The room was great, it is clean, simple and exactly what a traveler that wants a less expensive yet upscale hotel to be. This is right in the heart of the old quarter, you can walk to all of the main attractions in Hanoi from here. The breakfast each morning is a big deal. Starting the day off with an omelet to order, and some great coffee is a big plus. The hotel service is the absolute best part. This staff absolutely wants your stay to be great. For the price, it can't be beat, they created an unbelievable experience.

Loved this hotel and, especially, the amazing hospitality of the staff! They were awesome!

Wonderful staff and very bright and clean hotel. I had another hotel booked at golden legend diamond hotel after due to last minute planning and even though that was very nice I wish I had just stayed at oriental central hotel. You can't go wrong here! It really does live up to the rating.

If you like room with no windows and AC blowing directly into your face while you sleep (turn off AC and in the summer temperature is quickly in the 100's this is your cup of tea. ...... Are there are zero stars on it??! i would give it that. But everything else, staff, food, cleanliness is a 5 star. Facilities are 3-4 star, not bad at all

Oriental Central is very inviting and comfortable place to stay. We enjoyed the friendliness and helpfulness of the staff. They provided excellent information on things to do and see nearby. Their dining recommendation was spot on.

39 Hang Bac Street, Hoan Kiem Dist Hanoi

Hotel highlights

  • Walking distance to Thang Long Water Puppet Theatre and Hoan Kiem Lake
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Hoan Kiem, Lavender Central Hotel & Spa is adjacent to Thang Long Water Puppet Theatre and within a 5-minute walk of other popular sights like Hoan Kiem Lake. This 25-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.


Dining

Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.


Rooms

The 25 rooms are soundproofed and have an array of amenities, including minibars, free newspapers, and free bottled water. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Safes and desks are other standard amenities.


Property features

At Lavender Central Hotel & Spa, guests have access to free WiFi in public areas, express check-in, and free newspapers. There's free parking, and an airport shuttle (available 24 hours) for VND 450000.00 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include laundry facilities, a porter/bellhop, and a TV in a common area.

Room options

Family Triple Room, City View

1 Twin Bed and 1 Queen Bed | Sleeps 4

Deluxe Double Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Superior Double Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Junior Double Room, City View

1 Queen Bed | Sleeps 3

Guest reviews for Lavender Central Hotel & Spa

Everyone (16)
5
Everyone

Wonderful location, super helpful and friendly staff, excellent breakfast and my room was perfect, and a very reasonable price. Could not ask for more!

By on Feb 18, 2020

Review comment responded on Feb 18, 2020

Dear Sir/Madame I would like to personally thank you for choosing Lavender Central Hotel &Spa ( Formerly Oriental Central Hotel) on your recent trip to Ha Noi. We hope to welcome you again in the very near future. We appreciate your feedback. With many thanks and best regards, DAN LAI(MR.) Hotel manager

5
Everyone

Fantastic location, staff was soooooo friendly, great breakfasts. Location is very close to all kinds of food including American food. Lots of shops nearby and 10 minute walk to hoan kiem lake. I’ll go back next year.

By , from Rogersville, Tennessee on Feb 3, 2020

Review comment responded on Feb 3, 2020

Dear Sir/Madame I would like to personally thank you for choosing Oriental central hotel on your recent trip to Ha Noi. We hope to welcome you again in the very near future. We appreciate your feedback. With many thanks and best regards, DAN LAI(MR.) HOTEL MANAGER

5
Everyone

Great location, very quiet. Adam and the rest of the staff were extremely friendly. Breakfast was delicious, excellent hot water in shower and extremely fast wifi. I’d definitely go back there again!

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

Dear Sir/Madame I would like to personally thank you for choosing Oriental central hotel on your recent trip to Ha Noi. We hope to welcome you again in the very near future. We appreciate your feedback. With many thanks and best regards, DAN LAI(MR.) HOTEL MANAGER

5
Everyone

The service by the staff was excellent. From the welcome, assistance with the area, and being very accommodating when I had an evening departure (they provided a room for me to shower before my 11pm flight), they were the best service at a hotel. The beds were very comfortable and the location in the Old Quarter was so easy access the markets and a quick walk to the beautiful lake. Any concerns I had, which were not many, were quickly addressed. Overall, excellent stay!

By on Mar 20, 2019

Review comment responded on Mar 21, 2019

Dear Ms. Elizabeth, Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Regards Andy Vu

5
Everyone

By on Mar 20, 2019

Review comment responded on Apr 2, 2019

Dear Sir/Madam, Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Regards Andy Vu

5
Everyone

Amazing staff and hotel. Went back to stay another night.

By on Dec 30, 2018

Review comment responded on Dec 31, 2018

Dear Sir/Madam, Thank you for your stay and useful comment about our hotel. We would like to thank you for your great compliment. It was strong motivation to encourage hotel staffs to be professional ones of taking care of customers. We would love to take a great chance to welcome you back to our hotel again for new feeling and service.

5
Everyone

Amazing staff and hotel! Couldn’t have asked for more

By on Dec 29, 2018

Review comment responded on Dec 30, 2018

Dear Sir, On behalf of the entire team at the Oriental Hospitality Group, I would like to share our gratitude with you for choosing and staying at our hotel. Having chance to welcome you and to be a part of your trip in Hanoi was such an honor we had. Happily, at our hotel, you had a wonderful time and memorable stay. We know that we must try more and more to provide the best service, however, we will promise to keep up the good work. Wish that we could have another opportunity to welcome you at our hotel in a near future.

5
Everyone

By on Nov 25, 2018

Review comment responded on Nov 25, 2018

Dear Sir/madam, Thank you very much for choosing our hotel as your accommodation in Hanoi city. We are so delightful to hear your good review about us. We know that nothing is perfect, however, we will always try our best to bring you the most memorable impression in our beautiful city from now on. We hope that our hotel services and staves will be an unforgettable after-taste to welcome you back next time. Sincerely, Mary Duong

5
Everyone

By on Oct 17, 2018

Review comment responded on Oct 17, 2018

Dear Sir/madam, Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Regards Mary Duong

5
Everyone

2nd time to stay here. They pay attention to you and to all the small and large details of your stay. I'll return again!

By , from USA on Oct 4, 2018

Review comment responded on Oct 4, 2018

Dear Mr. Greg, Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed to whole hotel staffs like a reward for their attempt improving better service. We would take the opportunity to welcome you back to our hotel on your next trip in Hanoi. Thanks again for saving your time sharing your experience at our hotel. Regards Mary Duong

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