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Located in Hoan Kiem, Hanoi Ciao Hotel is a leisurely stroll from popular sights such as Thang Long Water Puppet Theatre and Hoan Kiem Lake. This 28-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a rooftop terrace. It's in central Hanoi and also close to Temple of Literature and Ho Chi Minh Mausoleum.

Dining

Start your day off right with a free continental breakfast, served each morning from 7 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service.

Rooms

All 28 air-conditioned accommodations feature sitting areas. 32-inch flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.

Property features

Guests of Hanoi Ciao Hotel enjoy a rooftop terrace, free WiFi in public areas, and spa services. Parking is VND 100000 per day (VND 100000 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for VND 400000 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and a free grocery shopping service.

Highlights

  • Walking distance to Thang Long Water Puppet Theatre and Hoan Kiem Lake
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This Hanoi hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 28 
  • Babysitting or childcare 
  • Number of floors - 6 
  • Bar/lounge 
  • Newspapers in lobby (surcharge) 
  • Coffee/tea in common areas 
  • Free breakfast 
  • Express check-in 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free wired high-speed Internet 
  • Computer station 
  • Valet parking (surcharge) 
  • Rooftop terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Free grocery shopping service 
  • Free train station pickup 
  • Self parking (surcharge) 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Supervised childcare/activities 
  • Television in common areas 
  • Tours/ticket assistance 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • DVD player 
  • Air conditioning 
  • Separate sitting area 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Turndown service 
  • Private bathroom 
  • Slippers 
  • Rainfall showerhead 
  • Shower/tub combination 
  • In-room safe 
  • Free bottled water 
  • Free toiletries 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board (on request) 
  • In-room computer 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Minibar 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Onsite venue - This restaurant serves breakfast only.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

24-hour check-in

Fees

You'll be asked to pay the following charges at the hotel:
  • Shuttle transfer per adult: VND 400000 (one way)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Self parking fee: VND 100000 per day
  • Valet parking fee: VND 100000 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: VND 180000.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.


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