Tea Boutique Hotel4.0 out of 5.0
Recent guest reviews
There are two Tea Hotels in Hangzhou. I stayed at the Yugu Rd location. I love it. My room had its own large private balcony and was very large. It was well appointed. I loved the free tea and spring water. staff spoke limited English but was super helpful, especially the short girl with the pony tail on top of her head who was always willing to help. The restaurant downstairs is a separate business but the food was good. The neighbourhood is pleasant- lots of small cafes and restos and walking distance to the Lake if you want. Would stay here again.
It's really hard to review this hotel as it doesn't fit any normal criteria. We accept that as a mature couple we aren't the hotels target market so may be it's just not for us Undoubtedly very comfortable rooms were offset by an unwelcoming check-in. The reviewer who refers to think 'Manuel ' from faulty towers was correct. We asked if we needed to book a reservation for the restaurant as we'd had a long days travel. We were told no it wasn't necessary but there were no tables. Asking at reception where we could find somewhere to eat we encountered the grinning Manuel who gestured "I know nothing". Make sure you eat well before 8.30 or you will find yourself turned away from the fast food restaurants at the nearby Wal-Mart ( even though they say they're open to 10pm. Couple Manuel with a "Lost In Translation" feel as the place is often empty and a bit soulless. There is no information to advise you of the hotel facilities due to its minimalist nature. Strangely we actually found this fun as it felt bizarre and created our own entertainment. We'd been told there was a rooftop bar which we eventually found on the ground floor behind reception. We called in for a cocktail to be told there was a private party at 9pm. Undeterred we went in to the empty bar where it took 3 barmen to make 2 cocktails. The music was exceptionally good and we were about to leave before the 9pm party when all of a sudden a dance teacher arrived with a few other people and we were encouraged to join in. ( we suspect this friendly approach was by the dance teacher responsible for the 9pm booking rather than the hotel staff) So all a bit strange. The rooms are ultra modern and comfortable but the hotel often feels to lack normal hotel service levels. All this was compounded at check out. We had been told we needed to depart by 6.20am as the road was being closed for the city marathon. Initially we were told we would be given a take away as breakfast didn't start until 7am. This was then changed to say they were opening breakfast at 6am as a number of guests were running in the marathon. We checked out before 6 and went into a dark breakfast room with a number of Chinese angrily remonstrating that there was no breakfast available. We managed to get the receptionist to come and tell the staff what should be happening. As a result of this bits of cereal, fruit and some packaged pastries started to appear and a ludicrous breakfast scavenge took place so people could get something either before their race or needed to depart for onward travel. We felt sorry for runners whose race plans were trashed after months of preparation. The management here seems none existent and there is no communication between staff or with guests. Definitely not recommended based on our experience.
Please note there are two tea hotels in Hangzhou. The one on Yugu Rd is highly recommended as a comfortable, clean hotel. Nearby eateries are fabulous. You can hire a bike ato go to the Park and also bike to subway to go to City centre. The location is ideal as the area is relaxing and beautiful. The rooftop cafe is really nice for the morning coffee, which came complimentary with the room. I'd highly recommend.
An oasis of calm and excellent service in a chaotic world. We unfortunately only stayed one night, but our room was spacious and excellently furnished. The bar is a great place to chill, with moderately priced and a wide selection of drinks and a surprisingly good mixture of sounds from around the world. My Negroni was perfect. Limited selection of wines by the glass though. We will definitely visit again.
Good location and all the rooms have a nice design but If you want a room with a view of the lake, that will not be possible because it only has 3 floors. The reception lobby is a little cold but you can get over it. In the room there is a master switch button which cuts off al the power to the room, even the plugs. If you push it, your phone won't charge.
By all accounts this place was reported as a 4.5 star hotel. Reality bites and 2 star rating at best. The Hotel entry floor is cracked and broken, it is dark, dirty, damp and musty. Staff are amateurs and untidy. One single very tired lift. Rooms are tired and very smelly. Not a nice place at all. I feel many of the reviews are bogus just to get you in and take your money. Photos are not true to like. Stay at your own risk.
I stayed again here and its actually quite a comfortable hotel. Its Shuguang Lu ( Shoe Gwang loo) on the other side of the mountain. Its actually just a few meters from the Walmart ( In the stadium) which also includes a litany of shoppes and restaurants. Many of them very local and worth trying Its also right across the street from the path over the mountain to west lake Now I did NOT have dinner here but it seems quite popular with the locals. I did have the breakfast. I know many complained no variety ( 4 choices) but with 30 rooms you cannot layout a buffet like 300 room hotels. The food is not bad and portions are pretty good (see photos) I also recommend the local restaurants on the path to west lake. One that is just inside on the roadway (near the hiking hotel) is good. Look its off the main road where the escalator takes you under the street. Its just north look for the bank and the building pictured. All and all this is great hotel that is reasonably priced, is small and local
We stayed 3 nights at this hotel. The room was really spacious and we were pleasantly surprised by the little extras like fruit bowl, Tiger Hill spring water in a jar and 2 free cocktails at the bar. There are 3 types of tea to try in the room. We also ate twice at the restaurant connected to the hotel. Highly recommend the squirrel fish, scallops and the beef and foie gras stirfry. We also tried a very interesting vegetable dish (pictured). On our first day we walked through a park (entrance directly across the street) to get to West Lake. It took about 30 minutes at a leisurely pace. On the second day we took a bus from the bus stop directly in front of the hotel to get to Linying Temple. It took about 30 minutes. Would definitely come back and recommend to our friends.
Hotel had had it's time. The rooms, however are nice. The rest is 80s... brown cockling carpet, peeling fassade, cracky floor at lobby, etc. Breakfirst is set menu with a small buffet part. Staff partly bored, partly friendly. Nice location at the part, however had some difficultiy to get taxi back to the hotel in the evening after dinner in town. Was rather expensive with 100 Euros per night, maybe better option in the town...
I stayed here last year and was not overly impressed by the staff. As with the last trip, the rooms are clean, and well appointed. This hotel is on Shuguang Lu and you can turn right, walk 25 m and the entrance to walk over the mountains to west lake is right there. Its just a short walk over the hill (15 to 30 depending on your climbing ability) with loads to see on the way. You emerge right at west lake A couple of restaurants on the west lake side that are local, and if you are brave enough worth it. I got a huge bowl of lamb soup and a local beer for 28 rmb. Two restaurants side by side. Look for the one with the pair of chickens on it ( on right side if walking towards west lake) This hotel, with the exception of the bus stop in front, is quiet with an extraordinary view of the mountains. Lots of little restaurants on the adjacent street ( turn right and the first major street on the right you will find small local places) I am glad I gave this hotel a second chance
- Free WiFi in rooms and public areas
- Onsite dining
- Business center
- Concierge services
Located in Xihu, Tea Boutique Hotel is a leisurely stroll from sights such as Yellow Dragon Sports Center and Baopu Taoist Temple. This 43-room, 4-star hotel has private in-room spa tubs along with a restaurant and free in-room WiFi. In central Hangzhou, the hotel is also close to West Lake and Precious Stone Hill.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a continental breakfast is served each morning for a fee.
All of Tea Boutique Hotel's 43 soundproofed rooms provide private spa tubs, furnished balconies, and refrigerators. 37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, coffee makers, and free bottled water.
Tea Boutique Hotel features free WiFi in public areas, a business center, and express check-in. Airport transportation is made easy with an airport shuttle (available on request) for CNY 450 per vehicle one way. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. This boutique hotel also has express check-out.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 243 reviews