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Located in Xiaoshan, Crowne Plaza Hangzhou Xanadu Resort is 11.8 mi (19.1 km) from West Lake. This 4.5-star resort has 301 guestrooms and offers conveniences like a restaurant, an indoor pool, and a fitness center. Hangzhou Polar Ocean World is also close to this Hangzhou resort.


You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can get a quick energy boost at the coffee shop/café.


All 301 air-conditioned rooms provide minibars, coffee makers, and free newspapers. For entertainment, guests can enjoy satellite TV. Hair dryers and phones are other standard amenities.

Property features

Guests of Crowne Plaza Hangzhou Xanadu Resort have access to an indoor pool, a fitness center, and a spa tub. Transportation is made easy with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury resort include a sauna, free WiFi in public areas, and a business center.


  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Crowne Plaza Hangzhou Xanadu Resort provides a spa tub, a sauna, and a fitness center. The resort offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 4.5-star property offers access to a business center. This luxury resort also offers tour/ticket assistance, gift shops/newsstands, and dry cleaning/laundry services.

  • Indoor pool 
  • Steam room 
  • Sauna 
  • Spa tub 
  • Fitness facilities 
  • Coffee shop or café 
  • Bar/lounge 
  • Restaurant 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Total number of rooms - 301 
  • Hair salon 
  • Gift shops or newsstand 
  • Shopping on site 
  • Babysitting or childcare 
  • Number of floors - 4 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Tours/ticket assistance 
  • Free WiFi 
  • Luggage storage 
  • Year Built 2006 
  • Free area shuttle 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Area shuttle (complimentary)  
  • Babysitting or childcare  


Available in some public areas: Free WiFi

Room Amenities

Crowne Plaza Hangzhou Xanadu Resort offers 301 air-conditioned accommodations with complimentary newspapers and hair dryers. Satellite television is provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs. Cribs/infant beds and rollaway/extra beds are also available.

  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Hair dryer 
  • Bathtub only 
  • Satellite TV service 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 

Where to Eat

Crowne Plaza Hangzhou Xanadu Resort has a restaurant on site.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is noon

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Hotel Name

  • Crowne Plaza Hangzhou
  • Crowne Plaza Hangzhou Xanadu
  • Crowne Plaza Hangzhou Xanadu Resort
  • Crowne Plaza Xanadu
  • Crowne Plaza Xanadu Resort
  • Crowne Plaza Xanadu Resort Hangzhou
  • Hangzhou Crowne Plaza
  • Hangzhou Xanadu Resort
  • Accor Xanadu Hotel Hangzhou
  • Sofitel Xanadu Hotel Hangzhou

We should mention

No pets and no service animals are allowed at this property.

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