Best Western Hangzhou Meiyuan Hotel4.0 out of 5.0
Recent guest reviews
nice elegant hotel, rooms are big, clean with large toilet. located in a nice area. breakfast buffet very large and nice like the buffet meals in the restaurant. wifi should be stronger and they should extend the time of the business center.they should hire more english speakers but the staff is very helpfull.
My hubby and I stayed here for three days and were quite happy staying here. The breakfast served were delicious with a lot of variety to choose from, ranging from the Western food to the Chinese cuisine. But if you intend to join the local 1 day trip to see around Hangzhou and Suzhou, then you better don't buy the breakfast as the trip could start as early as 6:00am and you wouldn't be able to enjoy the food. Don't forget the breakfast is quite costly. The hotel is not located in the tourist hot spot centre. Thus, you must be prepared to do a little bit of homework of how to take a public bus or take a cab if you wish to adventure on your own. There are some stalls nearby which sells delicious onion pancake and nice Sizhuan mee.
My wife and I stayed here for 3 days over the national holiday and it was very pleasant. Staff were helpful and spoke English well enough. Hotel isn't too far from west lake and other sites, breakfast was good and the room was cleaned well. We'd definitely go back for another stay
staffs are very friendly, hotel nice one. Close proximity to all attractions.. but Rooms can be made little more spacious. Perfect for 2 nights stay......you should go for rooms on the higher floors..
Our room at the Executive level was good, well appointed with excellent bedding and linen. We had access to the Executive lounge where tea, coffee, cake and fruit are served. Good and extensive breakfast and dinner buffets. Far from all tourist attractions i.e. West Lake and shopping areas. Closest shopping is the very upmarket Wulin Road with designer shops i.e. Gucci, Dior etc.
This was booked as part of a tour package and fine as a place to rest your head. Located on a major road, it was too far from the lake to walk and there was very little surrounding the hotel of interest, including restaurants. We ended up having dinner in the hotel which as okay but not great. I would not choose to stay here for longer than 1 night.
The outward appearance and entrance and breakfast was great. The staff was also great, as I do not speak Mandarin, and they apparently have a policy that if you do not check in before 4 p.m., they open your room up for other bookings. They gave me an executive suite, because it was all that was left. The room was nice, not great, and I decided to take a bath after a long day of business. The bathroom looked like children had put in the tiles, and there were pieces of wood about to fall off the vanity. Truly a downside.
All i can say the hotel is good. Nice and clean rooms, all amenities are there. Friendly reception staff and good breakfast. Didn't really like the restaurant for dinner though.... The "but" here is that the location for tourists is bad. Its a business hotel, good for business people. The tourist hotspots are not within walking distance. On a bad day old street/west lake is 45 min. away by taxi! So if you are in town for business its good. If you are a tourist i would definitely choose a place more downtown!
The best thing about this hotel was the staff. They were helpful, polite and very on the ball with customer service. The only down side to the staff was that they had very little English. But we were in China so really, that is fair enough. The bad thing for us was one of the rooms. Both rooms we booked were supposed to be executive rooms but one of the rooms we were given was not an executive room. It smelled of smoke and had a dirty carpet. The other issue was that when we booked, we booked with access to the executive lounge but were not actually given access to the lounge.
I stayed in this hotel for two nights in July 2015. Reception area is good for a business hotel. Executive room I had booked was reasonably good & very clean. Toilet was of good size with toiletries provided. There was an electric kettle and cups etc. but supply of tea/coffee pouches & accessories like sugar and milk were not supplied or replenished. During my stay of 3 days 2 nights there was one coffee n one crumbled milk pouch in the designated box for these items. When I requested the house keeping the girl could not understand. Executive Lounge is there but not properly managed. For leisure, West Lake is just 15 minutes by cab. Coming to staff, they are very polite and customer friendly. Front office staff has good working knowledge of English & so some of the restaurant staff. Overall the stay was good.
Located in West Lake, Best Western Hangzhou Meiyuan Hotel is within a mile (2 km) of sights such as Linshun Temple and Xinyi Square. This 233-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center. Located centrally in Hangzhou, it's also near West Lake and ZheJiang DaXue ZhuRenMin YiShuGuan.
Enjoy dining at Rejoicing Cafe, one of 2 onsite restaurants. You can get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.
All 233 air-conditioned rooms provide refrigerators, minibars, and free newspapers. LCD TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free local calls, free bottled water, and safes are other standard amenities.
At Best Western Hangzhou Meiyuan Hotel, guests enjoy features like karaoke, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for CNY 350 per vehicle one way. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 8 meeting rooms, a conference center, and a business center.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 100 reviews