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Best Western Hangzhou Meiyuan Hotel

4.0 out of 5.0

Recent guest reviews

This hotel was awful. Stayed here as part of a Wendy Wu tour. The room was tiny. There wasn't even enough sleeve to open our 2 suitcases. Not a bad view though. Breakfast was shockingly bad and the service was terrible. Some Chinese tour groups had been in breakfast before us and left what can only be described as car Mage. They had virtually eaten everything in the ballast room. Dry slow to bring out any more food or clear any tables. The staff seemed a bit bemused by everything! Unless you're on a tour group and you have no choice, don't stay here.

The hotel is decorated with plum blossom pattern and traditional Chinese feature. That's why I chose this hotel. The room is a bit dark but acceptable. The food choice for breakfast is great. The staff in reception are helpful and polite. The restaurant was GREAT>>>> Very GOOD Food. The only drawback is, though this is a non-smoking hotel and we were on non-smoking floor, people (other hotel tenants) did smoke....and the whole floor had a smoky smell that made you a bit uncomfortable. the hotel should do something for this.

Clean room. A little small. Great breakfast buffet. Helpful concierge. They were very accommodating when our expected room in Hangzhou canceled at the last minute. 9th floor has a coffee bar with free beverages and snacks available until 10 pm We would stay again happily.

nice elegant hotel, rooms are big, clean with large toilet. located in a nice area. breakfast buffet very large and nice like the buffet meals in the restaurant. wifi should be stronger and they should extend the time of the business center.they should hire more english speakers but the staff is very helpfull.

My hubby and I stayed here for three days and were quite happy staying here. The breakfast served were delicious with a lot of variety to choose from, ranging from the Western food to the Chinese cuisine. But if you intend to join the local 1 day trip to see around Hangzhou and Suzhou, then you better don't buy the breakfast as the trip could start as early as 6:00am and you wouldn't be able to enjoy the food. Don't forget the breakfast is quite costly. The hotel is not located in the tourist hot spot centre. Thus, you must be prepared to do a little bit of homework of how to take a public bus or take a cab if you wish to adventure on your own. There are some stalls nearby which sells delicious onion pancake and nice Sizhuan mee.

My wife and I stayed here for 3 days over the national holiday and it was very pleasant. Staff were helpful and spoke English well enough. Hotel isn't too far from west lake and other sites, breakfast was good and the room was cleaned well. We'd definitely go back for another stay

staffs are very friendly, hotel nice one. Close proximity to all attractions.. but Rooms can be made little more spacious. Perfect for 2 nights should go for rooms on the higher floors..

Our room at the Executive level was good, well appointed with excellent bedding and linen. We had access to the Executive lounge where tea, coffee, cake and fruit are served. Good and extensive breakfast and dinner buffets. Far from all tourist attractions i.e. West Lake and shopping areas. Closest shopping is the very upmarket Wulin Road with designer shops i.e. Gucci, Dior etc.

This was booked as part of a tour package and fine as a place to rest your head. Located on a major road, it was too far from the lake to walk and there was very little surrounding the hotel of interest, including restaurants. We ended up having dinner in the hotel which as okay but not great. I would not choose to stay here for longer than 1 night.

The outward appearance and entrance and breakfast was great. The staff was also great, as I do not speak Mandarin, and they apparently have a policy that if you do not check in before 4 p.m., they open your room up for other bookings. They gave me an executive suite, because it was all that was left. The room was nice, not great, and I decided to take a bath after a long day of business. The bathroom looked like children had put in the tiles, and there were pieces of wood about to fall off the vanity. Truly a downside.

No 511 Moganshan Road Hangzhou Zhejiang

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Located in West Lake, Best Western Hangzhou Meiyuan Hotel is within 2 miles (3 km) of sights such as Westlake Culture Plaza and Wulin Square. This 233-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center. Located centrally in Hangzhou, it's also near West Lake and Hangzhou Opera.


Enjoy dining at Rejoicing Cafe, one of 2 onsite restaurants. You can get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


All 233 air-conditioned rooms provide refrigerators, minibars, and free newspapers. LCD TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free local calls, free bottled water, and safes are other standard amenities.

Property features

At Best Western Hangzhou Meiyuan Hotel, guests enjoy features like karaoke, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for CNY 350 per vehicle one way. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 8 meeting rooms, a conference center, and a business center.

Room options

Standard Room, 1 Double Bed

Full 1 | Sleeps 2

Executive Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Executive Room, 1 Queen Bed

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 105 reviews