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The White Horse Hotel & Brasserie

4.0 out of 5.0

Recent guest reviews

When booking the White Horse I was expecting a lovely old(ish) boutique hotel but I was quite surprised when we arrived at the historic setting! Apparently it may have even existed as far back as 1450! It has a new building at the back (which our room was located in) but I spent some time walking around the main part of the building as it was pretty incredible - they have done a fantastic job maintaining it. Even though we were staying in the newer building my 4yo son started telling me he saw a ghost, and in this setting I believed him (apparently it is haunted). The town itself is worth a walk as the sun goes down as it is very atmospheric. We received fantastic service at the hotel, and the food was excellent. Definitely recommend!

Came last Thursday night for a Christmas meal with my parents. We had a most enjoyable evening and really enjoyed the local choir that came in to sing a few carols as we were eating our delicious meal. Staff were all very friendly and helpful. Overall we had a really lovely evening.

Had a cream tea at this restaurant for about £22 each. It was disappointing. The sandwiches were unexciting with one containing just cucumber. The bread was not very fresh. The scones were the smallest I have ever seen with barely enough cream and jam. I have had a better cream tea for just £7.99.

I stopped to take my 3 children for an ice cream after school as our normal ice cream shop was closed. I ordered 3 children’s ice cream and a cup of tea. I was absolutely floored at the price of £19.50! Service of £1.70 was added and not optional. Each kids ice cream was £5. It was very nice and in an idyllic location but I think £5 is absolutely extortionate for a child’s 2 scoop of ice cream. Unfortunately we got given the bill afterwards and the price was not listed on the kids menu I was given. If I’d have known in advance and I would have gone elsewhere. Felt really ripped off.

Popped in for an early dinner a deux to be greeted by friendly helpful and well trained staff, a well balanced and interesting menu and a pleasant room. Menu had a good mix of traditional steak or fish and chips plus a few more unusual things like wild boar. All pulled off very competently. A bit quiet when we were there but I’m sure it livens up later.

Having not been to Pub Restaraunt for a number of years the Xmas party was arranged for three courses with an excellent selection and variation.The mains meat came out plated with a nice selection of vegetables. The plates were hot the food hot so all very satisfactory. There was a large choice sufficient for all. Would recommend it and will return with my partner for evening dinner or lunch

This is a comfortable, cosy hotel. The staff on reception were friendly and welcoming. Unfortunately there appeared to be an ongoing problem with our payment for our rooms. The earlier problem had been resolved a couple of weeks previously and so I was surprised to receive a phone call from the general manager a day or so before my visit telling me that payment had still not been received. It had. He said he’d check with reception and yet, upon arrival, I was once again asked for payment. Eventually the hotel were able to confirm that I had indeed paid for the rooms. This was slightly annoying. We were very pleased to discover that our single and double had been upgraded to two double rooms. The rooms were very comfortable in every respect. However, I could hear conversation and laughter from the bar. The main disappointment for us was the breakfast. My mother and I both ordered full English breakfasts and I can honestly say, I have never been given a more meagre full English : two eggs but only one small mushroom, half a tomato, an incomplete rasher of bacon and an undercooked (pink in the middle) sausage which I couldn’t eat. We had not wanted the black pudding but weren’t offered more of any other item to compensate. The breakfast buffet was equally disappointing - no rolls, no fruit salad, no plates. Items that had run out hadn’t been replaced. All in all, neither the quality nor quantity one would expect of a 4 star hotel. A pity.

Enjoyed 5 nights in the White Horse, the room was comfortable & had most of the facilities expected as standard for a business traveller. A small fridge & complimentary water would have been nice though. The staff were welcoming & very helpful & the breakfast buffet offered a good selection. Both the breakfast cooked menu & the bar prices were a bit pricy as is the standard rate for the basic double room. Evening meal restaurant prices were beyond the budget allowed by my employers for business travel.

Excellent evening meal. Staff were incredibly attentive and Chef was very accommodative to our specific requests. Our food was cooked to perfection, and my crème brûlée was the best I'd ever tasted, in a lifetime of world travel. The Brasserie is welcoming, clean and warm. I was a little concerned about the expense prior to our visit. However, the meal was worth every penny. Spécial thanks to Antonia & Alex.

My wife and I spent 3 nights in the penthouse and the room the staff and the food was incredable and would recommend to anyone . Especially the history around the buildings and the town also has a great history and strong ties to the Royal Navy . Loads to Do and see or even if you just want to chill out and stay in the hotel and enjoy the afternoon teas or even the breakfast or dinner and the service was increadable.

Market Place Romsey England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

The White Horse Hotel & Brasserie places you next to Romsey Abbey and within a 10-minute walk of Broadlands Estate. This 29-room, 4-star hotel has conveniences like a restaurant, 2 bars/lounges, and free in-room WiFi. It's in central Romsey and also close to The Rapids and Sir Harold Hillier Gardens.


Dining

Enjoy a bite to eat at The Brasserie, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, breakfast is available for a fee.


Rooms

The White Horse Hotel & Brasserie's 29 rooms provide phones and desks. Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding.


Property features

Guests of The White Horse Hotel & Brasserie enjoy free WiFi in public areas, conference space, and barbecue grills. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a picnic area, a gift shop, and a porter/bellhop.

Room options

Standard Single Room, 1 Twin Bed

Twin 1 | Sleeps 1

Superior Loft, 1 Double Bed

Full 1 | Sleeps 3

Junior Suite, 1 Queen Bed

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 616 reviews