The Ely Hotel3.0 out of 5.0
Recent guest reviews
Searching for a hotel to stay whilst visiting Sandhurst, the Ely Hotel presented itself, which we booked for the location. I have to say that we were no disappointed - excellent value for money, the standard of which puts some larger (and moe expensive I may add!) hotel cabins to shame. Allocated room was a generous size, tastefully decorated, excellent bathroom facilities - a good shower is always a priority - tea and coffee, and. Very comfortable bed. Reception staff were friendly, welcoming and very helpful with the queries we had. We didn’t have the opportunity to sample breakfast as we had to leave before the 8.00am start - however, I would have no hesitation in staying there again.
We arrived on the saturday for a spot of lunch. We ordered the sharing platter were it consisted of garlic bread 'which was burned one side and not toasted on the other.. Then there was onion rings which were over done very close to burnt. Then we had a meal each. I ordered the salmon with roast veg which was nearly cremated and the veg looked like it had been over heated. The cherry tomatos were just skin and the asparagus looked as tho the life had been sucked out of it.. I complained to the waiter which he was very gracious by the way And immediatly brought me another.and give us a discount wen it came to the bill.i like to add when we arrived 'assumin to be the head waiter' had a very cold look on his face and made me feel very uncomfortable i was sat at the table when i arrived a good 10mins before we was offered drinks.. Overall we wont be attending again
The hotel is okay for a short stay. Room was clean and well equipped, although the bed was quite uncomfortable. Nice bathroom with good shower. Very disappointed with the standard of the bar/restaurant. We ordered Beef & Ale pies which were totally dry inside and were given a jug of thick jelly like 'gravy' which fell out of the jug rather than poured out. We were hungry and ate what we could. My cocktail Gin and Tonic arrived in what looked like a child's tumbler with hardly any ice and resembled a child's soda pop. We attended a function and there was one barman to serve approximately 30 guests at one point. We decided to skip breakfast this morning. If the food quality and menu improved we may return when staying in the area again ,
We visited witb kids and grandparent aroubd 1430 ona sunday. Great value. Lovely food which as we were there at really busy time is doubly impressive. Staff were very nice and efficient. Will definitely go again. Plenty of parking and nice atmosphere.
Booked this place as had stayed for one night before, but arrived late and left early so unfair to review. This time stayed for 3 nights, reasonable cost for the area. Found staff to be friendly and helpful, room was spacious and quiet, and breakfasts and dinners were great. No issues and would recommend, will stay again if in the area.
Booked 2 double rooms for a one night stay whilst visiting our son at university. Arrived at 8pm and directed to our rooms. Both rooms well decorated, clean and well equipped. Great sleep followed by lovely breakfast with a great choice of options. We were attended to very well. I would not hesitate to stay here again or recommend to others😊
Just called here for breakfast, had to find a member of staff to take our order! Full English breakfast arrived COLD, except for the sausage and there were no hash browns. No staff around to complain to, but as we had to pay for it before we ate it, we just ate it and left. Made to feel that our custom wasn't welcome and it was an inconvenience us being there. We've had some great meals here in the past, so don't know what has happened to this pub, BUT we will never eat there again after the awful cold food this morning.
Stayed for 2 nights last week. The room was compact but very comfortable, large bed, decent TV, iron & board but no fridge. The bathroom was, again, compact but nice powerful shower. Walls and floor are not sound proof but luckily this is not where Hen or Stag parties come often. The pub itself is fine but the restaurant was awful. One steak was full of water the other had been left to dry out before being served. The waitress plonked the meals down without checking who had ordered what and when matters were raised with the guy in charge he became defensive and confrontational. Unfortunately nowhere else in walking distance so ate out on the second night.
Very pleasant greeting at reception, room was very nice and clean, quite large too with tv, hanging area, bedside units, dressing table, luggage rack and an easy chair. I think they've been upgraded. Lovely towels, great shower room with shower/hair gel and soap, plenty of hot water. Tea and coffee making with hot choc - luckily as the Nescafe tends to be rather strong for me. Plenty of lighting. Good bed, very comfy and a super light quilt. Dinner in the restaurant was very good and reasonably priced for the south east. George our waiter was brilliant. In the morning the buffet is good with cereals and juices, fruit salad, yogurts, brown and white bread, a toaster and packs of jams, marmite, etc. For outsiders this is £5. You can then have a cooked breakfast from a full English to smoked salmon and scrambled egg to toast and either poached, scrambled or fried egg. All that is £7 for outsiders, great value. Also check out is at 11 which makes life so much easier and less rushed.
I arrived approximately 8pm after work and had wanted to continue doing some emails and then phone my family. The only WiFi is the cloud which was not working at all. There was no phone signal whatsoever in my room. I tried all forms of communication using main phone, WhatsApp, FaceTime audio etc etc and nothing worked. I latterly used the room phone. I am pleased to say the phone bill was waivered as others apparently had experienced similar issues. I was in room 2. Breakfast was basic but nice. All staff I met were perfectly friendly. The room felt cold but otherwise was acceptable. The bar and restaurant looked lovely but I did not go in.
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
The Ely Hotel is located within a few miles (5 km) of North Hants Golf Club and Royal Military Academy Sandhurst. This 35-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking. Also nearby are Fleet Pond and St Marys Church.
Free full breakfast is included with your stay. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.
All 35 rooms feature coffee makers and ironing boards. Guests can expect free WiFi and TVs. Hair dryers are also included.
Guests of The Ely Hotel enjoy free WiFi in public areas, a meeting room, and a garden. If you drive, take advantage of free parking. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 596 reviews