Meon Valley Marriott Hotel & Country Club4.0 out of 5.0
Recent guest reviews
I recently stayed overnight at this hotel. As I drove into the driveway, I thought , yes, this is impressive.When we entered reception we were met by a friendly receptionist and checked-in promptly. Walking down the corridor to our room, the corridors looked tired and a little shabby, the bedroom doors could have done with a coat of paint and a little freshening up. We went into the bar for a drink, and found the level of service was very bad.. sticky table.. very poor. Nights sleep was fine, the bed was comfortable. Breakfast the following morning was buffet style, and very average. I requested fried eggs, and when they were delivered to the table, they were floating on a bed of oil. Not quite the standard that I would expect from a Marriott Hotel
Visited for two nights as my wife uses Marriotts extensively. Room (suite) was nice and generally good. Ate in the grill restaurant, service good but food very average and vastly overpriced, also a shame that golfers seem to think they are the only ones that should use the bar. Requested robes that should have been there which were eventually delivered only to find later that they were dirty and had already been used which is quite disgusting. Went out for the day next day to return at 1800 hrs rather tired to find room had not been cleaned. Housekeeping turned up at 1900 hrs which is ridiculous. To add further insult, got our bill which was agreeable (just) and did the Marriott express check out only to find today our credit card bill is 40 pounds higher than the agreed bill. Absolutely ridiculous and I can not and will not recommend this place to anyone !!
Booked this as my usual hotel did not have rooms. Overall very nice ambience, for a golf club. Nice greens and hope to play one day. Very nice to sit outside for dinner. Got a free upgrade to a Jr suite. A little tired, but very quiet environment. Food is as good as any Marriott. Recommended, if you wan to spend some quiet time away from the city.
If you have other options then please don’t choose this hotel. It’s advertised as a 4 star but it’s more like a 2 star. When we got there our room was not ready with an expected waiting time of at least an hour or more. They suggested to go for a swim for which we were expected to take our things out of our bags in the lobby and leave the bags with reception staff. This was made worse when we saw the size of the pool! It’s so old fashioned and super small. We have seen far better local council locker rooms! Two hours later we headed back to the reception to get our room keys, we forgot to get our hair brush or creams/ make up etc out of our bags which meant we had to look ridiculous in front of other guests as they arrived. Finally we got our room, we realised there was no air con in the room and a small window was open with a tiny desk fan to help us keep cool. Not cool! The bathroom had not been cleaned in ages with soap scum and rust forming around the hardware. To top it all, there were hair everywhere around the bathroom! We rang to have our room changed and the other bathroom on a different floor was also the same. We asked to get a cleaner in and someone with a window spray and cloth arrived who didn’t understand or speak English. We had to insist to have the bathroom properly cleaned and then they send someone with full cleaning gear. A total shame! The tea bar in the room had dust everywhere and the spoons looked like they had been licked not cleaned. I’ve attached pictures. They also promised to give us another fan which never arrived. We gave up! No one asked to check if we were happy or ok. When we complained, the lady at the reception said we can only offer 20% off your dinner bill. I mean are they kidding?! That’s all they could offer for all our inconvenience? We didn’t even bother having dinner there as the restaurant was also disgusting. The waitress just took dirty dishes from previous customers and didn’t even bother to wipe the table clean. We had dried up food residue everywhere. We were travelling with our two kids and didn’t want to risk getting sick so we left the hotel and ate out. Who cares for their stupid 20% discount! Ridiculous! This completely ruined our stay at the hotel which was supposed to be a special family trip. The staff next morning didn’t bother to apologise. Their excuse for lack of cleanliness was that the hotel is old. Badly managed more like! Never ever visiting there again.
I don't think I've ever complained so much about a 1-night stay! My wife found hair on bathroom floor, washbasin plughole was full of limescale, bathtub was in a disgusting state (we wouldn't let our kids sit in it), milk for tea/coffee was off and curdled immediately, coffee mug had stains, plus unacceptable levels of dust. And no air conditioning! Hang on, this is a 4-star hotel? Even at breakfast we were made to wait for ages to be seated, despite no queue. Quality of food was very poor. Also, had to complain again about dirty cups. To be fair, staff did try to sort out some of the issues. But this was truly shocking for a Marriott Hotel. The whole place also looks very tired and dated. Management did respond to my complaints. Reply was along the lines of "on your next visit you'll be upgraded to a suite with complimentary breakfast." Sorry but there won't be a next time.
Went to visit the gym facilities today to have a look at joining, went to the hotel reception to query and was greeted by a young women who slowly looked me up and down and then rather rudely said I was in the wrong place, I apologized only to be told condescendingly and with an eye role, that I had to go to the 'leisure clubs' reception which was on the forth floor. Still not sure how I was in the wrong place when I asked about looking at the gym??? I guess this women felt put out giving helpful directions or doesn't understand her job role?? I thought the whole point of a reception desk was to help customers?? Yet this would have to be the rudest receptionists I have ever met. Actually rudest person I've come across in a while and really was not a great first impression of this hotel. The only reason I give the hotel 2 stars is because the 'leisure clubs' reception was very pleasant, respectful and helpful. Though I felt the whole hotel could do with some updating, the setting of the hotel was very nice but this experience has definitely made me sour and this Marriott hotel will not be receiving my custom. Shame for them!
Upgraded to suite.. Breakfast amongst best have has anywhere.Next to golf course in quiet area, lots of tv channels including skysports. Staff friendly and helpful. Will return again.Will try golf course next time.
It’s a long time since I’ve stayed in a place this dated in decor in every area the rooms are like a 70’s thrift shop. Long queue on check in and totally unwelcoming and inexperienced staff who could not care less. 25 degrees out and guess what there is no air con in the hotel! A hotel in Southampton, a warm part of Southern England. Shocking. Asked if there was a portable air con unit. Literally both receptionists laughed and sniggered. The kids are not laughing in the room. At least we have Peppa pig park close by, apart from that I feel like asking for a total refund and or either way going home. Oh and £12, 250ml glass for house Sauvignon Blanc and £12 a day for Wi-fi! Just awful stuff, two more days to endure here.
Well Kids, What I write below is only my opinion of the time spent at this hotel, as I like to think that As a last 50's person I'm a realist with a level headed attitude, knowing full well that things cannot always be perfect. As Marriott reward members this is the third time we've spent at this hotel. The surrounding grounds & the two golf courses are lovely and there are also tennis courts available for use. It has a golf driving range & other golf facilities available all in very good condition. Inside they have Spa treatments which my wife likes having ;-) Her only gripe is that they don't actually last for the periods stated i.e. 45 minute treatments actually only lasts 35 minutes?? but she's not one to ask why or complain. The pool & jacuzzi area needs a bit of TLC although its still of a very acceptable standard. As for the bedrooms, everyone we've had to date have been very nice & comfortable. Breakfast time was a treat as I do love a really good fried breakfast & as much as you can eat...bonus LOL ;-) However unfortunately the food in the 'Cast Iron Bar & Grille' at night was far to be desired & quite honestly disappointing on a couple of occasions, to the stage we had to complain. I personally was very surprised at the standard & cost of the food as the ingredients were/looked good it was just the execution of how they were cooked that was the let down. Maybe the chef was having a few dad days (it happens to us all) or it was an apprentice cooking, well we all have to start somewhere ;-) Most of the staff in the hotel were really polite & couldn't be more helpful. Overall we had a lovely relaxing 4 days at the Meon Valley Hotel. We played some golf, had Spa, treatments, basically just a lovely time relaxing time. If I had any moans it would be the cost of the rooms on certain days & the value and standard of some the food. Please don't get put off by anything I have said above as I fully endorse & recommend this hotel & will definitely be staying there again in the future. Well I hope this helps you in some way, feel free to ask any questions which I will answer to the best of my ability & have a lovely time if you decide to stay here as I'm sure you won't be disappointed ;-)
My room was fine if availability was somewhat late in the day due to a wedding the previous day. I felt the hotel was rather short staffed - long delay to order drinks and slow service for the dinner. The food was somewhat ordinary. Drinks are very expensive - even bottled water. The golf courses were OK.
- Free WiFi in public areas
- Free parking
- Onsite dining
Meon Valley Marriott Hotel & Country Club is located within a 15-minute drive of Ashcroft Arts Centre and Manor Farm Country Park. This 113-room, 4-star hotel has a golf course, a full-service spa, and a restaurant. University of Southampton and Gunwharf Quays are also within a 30-minute drive.
Enjoy a bite to eat at Cast Iron Bar & Grill, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served each morning for a fee.
Meon Valley Marriott Hotel & Country Club's 113 heated rooms provide safes, phones, and ironing boards. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Rooms also include desks.
Guests of Meon Valley Marriott Hotel & Country Club have access to a golf course, a full-service spa, and an indoor pool. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a health club, a spa tub, and a sauna.
Reviews from Trip Advisor
68.0% of guests recommend this hotelTotal of 1106 reviews