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Holiday Inn Southampton

3.0 out of 5.0

Recent guest reviews

This hotel is perfect for those going on a cruise. The cruise port for our ship was waking distance away. Also, returning our rental car was easy, less than half a mile away. The front desk staff was great. Breakfast is extra, but good. We were very pleased with our spacious accommodations and service, however one incident slightly tarnished our visit. We arrived early and could not check in to our room for a couple of hours. While waiting in the lobby, I saw a station for tea and instant coffee. I assumed the tea that I made for wife and self was complementary, as it always is in Holiday Inns and even B&Bs and Hotels in Britain (the many we stayed in for 28 days). However, I was confronted by an angry woman in an apron that acted like I was stealing the tea. She took my name and added 4 pounds for the two cups of tea to our bill. I suggest the hotel post a notice that the tea and coffee are not complementary.

A good hotel for before a cruise, you can walk to the terminal. We took a private car service from Heathrow and the driver had a bit of an issue finding the hotel, but once there it was good. Would do it again. The only issue was the wait for a room to be ready.

Very central and perfect before/after a cruise. The lobby area has been remodelled and the bar/restaurant are bright, airy and offer plenty of seating. The rooms are basic, but clean and offer most facilities that you’d need for a quick stay. The hotel restaurant offers a comprehensive menu and all of the food is cooked fresh and well presented. The staff are friendly and very approachable/attentive. The breakfast buffet is very comprehensive. It offers a choice of hot/cold items and they were frequently refreshed. This hotel offers great value for money and it’s location is brilliant for the cruise terminals. I’d definitely recommend staying here.

The hotel have friendly staff. But the hotel needs a refit which they are doing now, how ever the noise is unreal. Plus yet another hotel that’s likes it trash collection at 6 am which wakes you up. Breakfast, was very nice except the warm was not just warm. Let’s hope this place gets better.

Stayed at Holiday Inn prior to starting cruise. Excellent hotel. Reception staff for friendly and helpful. Room was large and comfortable. Evening meal was well served with ample choice. Breakfast had a good selection and was buffet style. Our rate included car parking and taxi shuttle to/from port which was excellent value for money. Will use again.

This was not our best stay. I booked on line using IHG as I have done before. A double yet got a twin. I got told the system said we where standard so that's what we get what's available!. No morning paper offered. The room was tired. The breakfast is now all self service which meant my husband had to do most of the work. I couldn't of carried hot drinks. Breakfast was good as always. We didn't eat any other meals here. This is best placed hotel to pick up our ship and local to shops etc.

This was a pleasant hotel located next to the cruise terminal and directly across from the grand harbour hotel. I would recommend this hotel if visiting Southampton as its within walking distance to the town centre and cruise proximity. Self-service breakfast was included in our reservation and there was something to suit everyone, unless extremely fussy. Rooms were small but functional, clean and had hot water to our delight - we stayed previous night in the grand harbour which had no hot water. Staff were friendly and had no issue with you waiting after checkout for you cruise boarding.

This hotel is very close to all cruise terminals. The staff were all very friendly, the hotel bedrooms very clean and comfortable, bed again very comfortable. We had an evening meal and breakfast, both well cooked and presented .As you can see I could not fault the hotel. I would have quite happily given 5 Stars except for one thing £10 for less than 24hours parking.

This hotel was adequate and fit our needs prior to our cruise. It is not fancy but the shower was great and breakfast was fresh, hot, and plentiful. The HI is just blocks from a major shopping mall, and the city walls and ferris wheel. Best of all, we could Walk to our Celebrity ship.

Stayed here for a friends wedding, this place could not organise a piss up in a brewery Our hotel room sink was blocked! Unprofessional staff And hidden charges !! I will never stay here again, we were considering this place for our wedding but that will most definitely not be happening I will make sure this is passed to everyone I know, this place genuinely couldn't even get the food menu right ! The order was put in months before hand and yet still had problems, I can not believe the room! The sink was blocked and the bath was blocked, the money to stay in this place is not worth it a local B and B for a 1/8th of the price is what I recommend!!!

Room options

Deluxe Room

Full 1 | Sleeps 2

Room, Non Smoking

Full 2 | Sleeps 2

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Executive Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 1245 reviews