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Holiday Inn Portsmouth

3.0 out of 5.0

Recent guest reviews

I stay at IHG hotels weekly, and this particular one at least once or twice per month. I choose this one because I used to live just round the corner before moving back to Scotland. However, they keep on putting me in a twin room when I specifically ask for a double. I'm 6'4" and a single bed isn't really what I call comfy! What really infuriates me though is that when I complain the staff just seem defensive rather than trying to sort the problem. "It's the system" or "Your not the only one it happens to"... aaarrrggghhhh! I'm going to have to park my nostalgic love for the area and find a new hotel. My next few bookings will be cancelled first thing in the morning. Happy travels.

Have stayed at this hotel a lot over the years but after a gap of a few years we recently returned. It has undergone a lot of refurbishment especially to the lounge and bar area. These changes have greatly enhanced to appearance of these areas but the one constant has been the friendliness and great service from all the staff. Ideally situated for access the sea front and walking to Gun Wharf quays - we will definitely be back!

Really enjoyed our overnight stay here and was pleasantly surprised. Decor was lovely, room was clean, bed was comfortable, shower was powerful. Room has tea/coffee making facilities, iron, ironing board and hairdryer. Staff were lovely and friendly. Really nice place to stay and the pool/ spa facilities were included in the price. Would be ideal for a hen weekend. We got an Uber into town for under a fiver. Highly recommended.

I have just come back from a two night stay. Staff are lovely and friendly, the staff aren't so chatty in the gym area. The hotel is one of the cleanest I have been to. The food was lovely and plenty on offer for breakfast. I would suggest having water in the rooms. I am IHG spire member. I wasn't upgraded but I could see it was busy. However, bottled water would have been a bonus. The room was lovely and clean and the TV was a little dodgy with signal but a great stay overall

Stayed here 2 nights. Hotel has been recently refurbished so all areas clean and tastefully decorated with references too Portsmouth on the walls etc. Staff very efficient and friendly. Particularly in the Resturant. One waiter that was working in the Resturant on wed. Thur and Friday morning. Was particularly attentive and said hello to us in the morning after waiting on us the night before. Food quality good but a limited menu. Rooms were clean and air condition. Gym and pool also available. But did not use. Hotel is close too the seafront by walking across Southsea Common. Can walk to Old Portsmouth along the seafront also. The only criticism is the parking if you get there late you won't be able to park on the premises. So you have to park in the road outside. This is pay parking normally but a free parking permit can be obtained from the hotel reception. Due to this I only give the hotel 4 out of 5.

Hotel was clean and recently updated but we were disappointed by the size of the room and bathroom which were tiny and more suited to be a single room not a twin. Beds were very comfortable though. We can't comment on the restaurant as we never used it, but we did use the pool each day which was lovely. However, this was let down by the grubby showers and awful drain smell in the changing room. Hotel is in an excellent position for walking to all of the attractions and we would use it again as long as the price was right.

Overall this was a very nice hotel. We stayed here before we sailed out of Southampton. The rooms were nicely furnished with comfortable beds. The breakfast in the morning was not really satisfactory for the Holiday inn. There were no cups on the tables and there were none by the coffee machine. There were people just standing there waiting, when I finally found a waitress she brought 2 mugs out even though there were quite a few waiting. When I went to get my breakfast there was bacon, hash browns but no eggs and no sausage. The waitress said they were coming, after a few minutes sausages turned up but no eggs. I went and sat down to start eating what I had before it went cold!! When the eggs came I went up to get some and just managed to get one before they all went again! I noticed that there was very little bacon or sausage again. While I was eating my breakfast I noticed that there were people queuing again. I think one guest actually went and complained at the front desk. This isn't what I would normally expect from the Holiday Inn chain. Could do with a little management shake up in the kitchen!!

My Mum and I recently had a two night stay at the Holiday Inn, Portsmouth and it definitely exceeded our expectations. The check-in process was smooth and friendly. We were staying in room 215 which was a spacious, clean and well equipped twin room with comfortable beds. We had the breakfast one morning and it was lovely with such a huge variety of food to help yourself to. From reception staff, to bar staff, to cleaning staff, we found everyone very friendly and willing to go the extra mile to help us. The free wifi also had quick speeds and there was free parking which is always a bonus in Portsmouth. Hotel is in great location, 10 minute walk to Gunwharf Quays for all the restaurants and shops. Overall a fantastic stay and Mum and I have both said we would prefer to stay at the Holiday Inn over any other hotel next time we are in Portsmouth.

Average Hotel, not really what I expect from a Holiday Inn. The lobby and the restaurant look nice. The room was a bit on the small side and the shower room was tiny. The menu in the restaurant had plenty of choice but to be honest was not really impressed by the food, it tasted very much like it had been reheated from frozen-would not recommend eating here

The location is really good, we enjoyed walking by the sea front. The room was clean and much quieter than we expected for a Saturday night. The hotel car park is small, but you can get a permit from reception to park on the road. The staff are friendly and helpful. I thought the breakfast was overpriced £10.50 if booked the day before £14.50 on the day, but apart from that everything I wanted from an overnight stay.

Pembroke Road Portsmouth England

Hotel highlights

  • Walking distance to Gunwharf Quays
  • Free wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Gunwharf Quays is a short stroll from Holiday Inn Portsmouth, and other popular attractions like Spinnaker Tower are within a mile (2 km). This 166-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free self parking. Clarence Pier and Southsea Hoverport are also a short walk from this Portsmouth hotel.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with breakfast, available for a fee.


All 166 air-conditioned rooms feature coffee makers, phones, and desks. 32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and free wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Rooms also include video-game consoles.

Property features

At Holiday Inn Portsmouth, guests enjoy an indoor pool, a health club, and a spa tub. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, WiFi in public areas, and a conference center.

Room options

Deluxe Room

Full 1 | Twin 2 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 2

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Executive Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

61% of guests recommend this hotel

Total of 974 reviews