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Holiday Inn Portsmouth

3.0 out of 5.0

Recent guest reviews

Third time of staying here, a few years after the last time, it appears to have been refurbished throughout and it has improved considerably. Nice welcome by the manager and a Spire Elite upgrade to an executive room. The room was small but nicely refurbished and clean, good size TV and chiller cabinet. Bathroom small but clean. Two small points to note - the car park is not very big and we had to park in the road opposite at a cost of £12 for 24 hours. When we checked in we were asked if we had a car and it emerged that the hotel could have given us a voucher for free parking in the road. Why don't they make this clear in advance- it's no use finding that out after paying! The air conditioning in our room was completely ineffective which wasn't great as it was an unseasonably warm weekend. All in all would happily stay there again when next in Portsmouth.

Stayed here for work as it was near by, rooms were clean but the toilet was very small and compact, you couldn't swing a Cat ! as they say. Breakfast was ok sometimes a little cold.staff were helpful and friendly.

Stayed here for a two night break (Fri-Sat) visiting Portsmouth. Everything was absolutely fine from the check-in (had booked through Booking.com) to check out. The reception desk staff were friendly and informative. The room was comfortable (we were on the 4th floor) and we slept well. We used the pool/sauna/steam room one evening which was great. We didn’t eat in, choosing to walk the 10-15 min or so to Gunwharf Quay where there is every type of eatery you could want. Parking was fine when we got there, although it looked like people were having to park on the road by later in the evening. The hotel is ideally situated for a visit to old Portsmouth. Literally a few minutes walk from the seafront, and 15 mins or thereabouts stroll to Gunwharf Quays and the Historic Dockyard. The only downsides were that Sunday breakfast was incredibly busy about 9am (there was a wedding the day before and I reckon everyone had agreed to meet at 9am for breakfast!). To be fair, that’s not the hotels fault. Also, the toaster as is so often the case in hotels was rubbish. Either overdo or underdo the bread. In this case it just made the bread slightly warm, and frankly it was too busy to stand there putting it through three times to brown it. If I was to come to Portsmouth again, I’d definitely check here first.

Booked two double bed room with sea view nearly a month before travel. At check in told not available at hotel. I could have booked room provided cheaper. Room was changed but still not to standard expected and just had to accept. Lots of faults with room, but did not want to return to reception where I had previously been kept waiting for a while to see a manager.

This is a decent hotel, neither good nor bad. Rooms are clean. The staff was friendly and professional. It is about 10 walking distance to the Gunwharf Quays. Rooms are a little on the small side, but nothing like at an Ibis.

Decor bright and cheerful, and all appeared to be In good decorative order, a 10-15 minute walk from Gunwharf Quay Outlet Centre with its selection of shops and restaurants. No. 1 bus covers the distance in a very few minutes, but be aware the last bus leaves The Hard at 22.37. As for the bedroom, really very small, with no wall hooks for outdoor coats, and no safe in room. Bathroom tiny. Toilet is close to and faces door, so be careful when rising! Breakfast Bland but OK. Quite expensive for a functional place.

We had Room 403 which was quite small and didn’t have much room to walk around the bed. Cupboard doors opened onto the bottom of the bed. The wardrobe had the hanging rail fixed from the back to the front, so getting to your clothes behind each other was a pain. It had to be narrow because of lack of space. The bathroom was clean but compact. No storage space for toiletries. No hooks for hand towel just the towel rail for one bath towel and hook on door for the other bath towel (if sharing your room). Water from using the sink flooded the top surface, soaking the box of tissues, etc. For the cost of our room (£130 per ngt, B&B) there were very few extras: no flannels, biscuits, room guide with hotel information inc dining times, no fridge for fresh milk, etc. These things just make the stay a bit more enjoyable. The pool area was ok with a sauna and steam room and loungers. We used it late afternoon when it was quiet. Unfortunately we weren’t told about having to use an old pound coin for the lockers, but the solemn girl on the counter gave us a token to use and said they were having new locks fitted soon (hope before 16th Oct!). We had to use our towels from the room which we thought was a bit strange. We were asked when we checked in whether we would like credit facilities set up for use in the bar and restaurant which we did. But having ordered drinks and coffees one evening after our meal we asked to charge it to the room but no credit facilities were in place. We could have sorted it out then We had Room 403 which was quite small and didn’t have much room to walk around the bed. Cupboard doors opened onto the bottom of the bed. The wardrobe had the hanging rail fixed from the back to the front, so getting to your clothes behind each other was a pain. It had to be narrow because of lack of space. The bathroom was clean but compact. No storage space for toiletries. No hooks for hand towel just the towel rail for one bath towel and hook on door for the other bath towel (if sharing your room). Water from using the sink flooded the top surface, soaking the box of tissues, etc. For the cost of our room (£130 per ngt, B&B) there were very few extras: no flannels, biscuits, room guide with hotel information inc dining times, no fridge for fresh milk, etc. These things just make the stay a bit more enjoyable. The pool area was ok with a sauna and steam room and loungers. We used it late afternoon when it was quiet. Unfortunately we weren’t told about having to use an old pound coin for the lockers, but the solemn girl on the counter gave us a token to use and said they were having new locks fitted soon (hope before 16th Oct!). We had to use our towels from the room which we thought was a bit strange. We were asked when we checked in whether we would like credit facilities set up for use in the bar and restaurant which we did. But having ordered drinks and coffees one evening after our meal we asked to charge it to the room but no credit facilities were in place. We could have sorted it out then with reception, but just paid cash for less hassle. Also, when checking in they took a photocopy of my driving licence, which again was a bit strange. They kept the copy on my file and when I checked out I asked for it back to destroy it because it had my name and address on it. Make sure you ask for any personal info back before leaving the hotel. All in all we had an enjoyable stay here. The area is reasonably quiet with nice property around and the walk to Gun Wharf Quay is pleasant along the promenade wall.

Definately a chain hotel, but none the worst for that. Room had good view of ships passing by. Cleanliness and bed all ok. Bathroom extremely small and awkward to use. Parking (as everywhere in south of England) not limitless, but adequate. Restaurant had no atmosphere and the menu was a touch Little Chef, but the staff were quick, polite and cheerful. Breakfasts sparse as regards variety. Hot food topped up, but cold buffet neglected.Failed to supply newspaper ordered, but reception sorted it out on departure.You may only leave your car in carpark until 1430 on Sunday after checking out. So do your sightseeing on Saturday.

Good facilities, very clean room - everting you need for an overnight stay. Good breakfast, friendly staff. Hotel is a 15-20 minute walk from the Harbour. There is a small pool, a sauna and a steam room which is a bonus. Recommended to all who visit the town who don't mind a bit of a walk. Great for Bssiness travellers

Very easy to find with car sat nav Parking. On site parking is very tight and not gauranteed Reception and Booking in. Simple and painless Rooms. I opted for a Deluxe room which is situated on the top floor. As I had travelled on my own this was a twin room. Normal facilities to be found. Hairdrier, TV with pay for view if wanted. Coffee and tea, Fridge and safe. Iron and board. Plenty of mirrors but non that coul be described as a vanity mirror Although the room was clean and tidy some of the fittings are a little worse for wear (especially the bed frame, nearest to window bery grubby looking). The bed and pillows very comfortable. Although you could get a wheelchair in the room it is not suitable for all wheelchair users due to bathroom. Bathroom Best described as bijou and certainly NOT cat swinging country. All fittings worked functionally. The bath is 3/4 sized with shower over the bath. The bath has hand fittings but no considerarion has been given for those a little infirm getting in and out of shower, there are no hand holds. Storage is ample with wardrobe, however no bedside drawer space Dining I opted for Breakfast (that is not part of room price) which was good and plenty of choice. Staff are a little young but enthusiastic The spa seemed busy but I did not use. Overall The Hotel is functional but overpriced for what is on offer. Although I could find nothing wrong with either the staff of layout nor the facilities it is definitely overpriced for "deluxe rooms" If you do opt for a "top floor deluxe" then ask for those overlooking harbour side of hotel.

Pembroke Road Portsmouth England

Hotel highlights

  • Walking distance to Gunwharf Quays
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Gunwharf Quays is a short stroll from Holiday Inn Portsmouth, and other popular attractions like Spinnaker Tower are within a mile (2 km). This 166-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. Clarence Pier and Southsea Hoverport are also a short walk from this Portsmouth hotel.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is served for a fee each morning.


Rooms

All 166 air-conditioned rooms feature coffee makers, phones, and ironing boards. 32-inch LCD TVs come with pay movies and video-game consoles, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

At Holiday Inn Portsmouth, guests enjoy an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and 11 meeting rooms.

Room options

Deluxe Room

Full 1 | Twin 2 | Sleeps 2

Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Executive Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

61% of guests recommend this hotel

Total of 1033 reviews