The hotel does not have air conditioning. It is very hot in the rooms when the temperature is above 20. No cross breeze. Hotel is in need of a major update. Rundown. WiFi was a constant problem. Had to have the front desk get new passwords from the service provider as they couldn't get a connection ...
I like this hotel in overall, only one minor problem is internet availability. It allows only 1000MB during 24 hours for $16.00 NZ money. My daughter used youtube a little more than 1 hour only and could not get it back again until next day. It is kind of suck.
The hotel staff was not very friendly, especially in the dining area! Internet policy needs to be updated. The daily allotment equalled a 5 minute open window on Facebook. The public computers were always swarmed by kids on YouTube videos.
My room was spacious, clean and comfortable. It was well stocked with kitchen bits. My unit looked out over a park, so even though I was in the middle of the city it felt calm, relaxed and peaceful. The reception staff were very friendly and helpful. I would be happy to stay here again.
Great staff & room but desperately in need of air conditioning for the sweltering heat we've been having, unbearable without it. Staff informed me that air conditioning will be installed for next summer. That would make for a far more comfortable room. Kids enjoyed taking regular cold spas in room ...
I booked the Ventura Inn back in early January for a mid-March stay, but for some reason when I checked in (admittedly late in the day) I was given a handicap room on the first floor as the hotel was "sold out." I didn't think much of it at the time, but room #1 was awful for us. Handicap room issues ...
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