This isn't a decent hotel if you are looking for a couple of days or stay, not more than that. The property is in good condition, rooms are comparable to other 4 star hotels in Delhi NCR and are generally clean. The main problem area is the service and lack of enough staff. The management prefers allotting hotel staff to banquets, marriages etc instead of guests. When we checked in, a marriage party was going on and it was just too loud. It took a long time for our luggage to arrive in our room. Throughout that evening the party raged downstairs below our window. Not sure if they understand that if you have such a loud party that night, at least have the sense to allot a room on a different wing to travelers who are coming to rest after a long journey. The room itself had all the amenities, but housekeeping took 15-30 mins at least to come and respond after a call. Things got better if you called after the evening when the traffic had died down. Food was below par to other Radissons (IGI and Noida had better food) and in room dining selections mostly had typical spicy dishes and request to calibrate the spice down mostly did not work. Breakfast was probably the best part of the stay. Another rather inconvenient thing was if you wanted to get food delivered you had to go yourself downstairs and collect from the gate. Most 5 star hotels would accept the parcel at the reception and have it delivered (if staff available) or let you pick it up. The staff were nice and cordial.
Hotel staff was very rude and had very strict rules about visitation. they charged me extra Rs 1000 just to meet a visitor in lobby. never heard of such weird rules. Front desk was very rude in behavior.
Located in Udyog Vihar, Radisson Gurugram Udyog Vihar is within a mile (2 km) of sights such as DLF Cyber City and DLF Phase II. This 200-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.
Guests can expect free WiFi and TVs with digital channels and DVD players. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.
Radisson Gurugram Udyog Vihar features a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 1900 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and meeting rooms.
This isn't a decent hotel if you are looking for a couple of days or stay, not more than that. The property is in good condition, rooms are comparable to other 4 star hotels in Delhi NCR and are generally clean. The main problem area is the service and lack of enough staff. The management prefers allotting hotel staff to banquets, marriages etc instead of guests. When we checked in, a marriage party was going on and it was just too loud. It took a long time for our luggage to arrive in our room. Throughout that evening the party raged downstairs below our window. Not sure if they understand that if you have such a loud party that night, at least have the sense to allot a room on a different wing to travelers who are coming to rest after a long journey. The room itself had all the amenities, but housekeeping took 15-30 mins at least to come and respond after a call. Things got better if you called after the evening when the traffic had died down. Food was below par to other Radissons (IGI and Noida had better food) and in room dining selections mostly had typical spicy dishes and request to calibrate the spice down mostly did not work. Breakfast was probably the best part of the stay. Another rather inconvenient thing was if you wanted to get food delivered you had to go yourself downstairs and collect from the gate. Most 5 star hotels would accept the parcel at the reception and have it delivered (if staff available) or let you pick it up. The staff were nice and cordial.
Hotel staff was very rude and had very strict rules about visitation. they charged me extra Rs 1000 just to meet a visitor in lobby. never heard of such weird rules. Front desk was very rude in behavior.