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Recent guest reviews

The Good: Staff is very friendly. The Bad: Service is quite slow, there are always some problems. During our stay our AC did not work for a while, water pressure was low then there was not water at all, hot water was also not available all the time, we had no mini fridge in our room (but the room of our in laws did have it), my in laws did not have an iron and we did. WiFi was slow at night. The Ugly: Carpet was extremely dirty, walking around would leave your feet black, the pool did not have any heat and my one year old got really sick because of it.

The Good: Staff is very friendly. The Bad: Service is quite slow, there are always some problems. During our stay our AC did not work for a while, water pressure was low then there was not water at all, hot water was also not available all the time, we had no mini fridge in our room (but the room of our in laws did have it), my in laws did not have an iron and we did. WiFi was slow at night. The Ugly: Carpet was extremely dirty, walking around would leave your feet black, the pool did not have any heat and my one year old got really sick because of it.

Freezer wasn’t working in the room!! But the rest was perfect

Good service but the food is not that great. Rooms are a little small

The hotel was really nice, but the window in our room was broken and they couldn't fix it.

Will definitely stay here again. Safe place to walk from and to the downtown area

Good hotel only 2$ Taxi away from town. Does have swimming pool which is very nice

The hotel have a Good service very, nice hotel , good room , locaton, ac/heater , pool Area nice

Everybody was super polite and serving. The breakfast was delicious, staff was very friendly, rooms were very quiet and cozy, recommend it to everybody! The kids loved the slide at the pool, me too.

The hotel experience is good, I only had trouble with room keys and got to know I could get a better price for breakfast if I asked for it during my reservation.

Awesome hotel , very clean and new , i had no problems with this hotel i recommend

The hotel Is very nice, but is too far from downtown.

This was a surprisingly good hotel and good value for money. The rooms are situated some distance from the road so that it's very quiet. it's very attractive, with beautiful gardens, a decent size pool and small but well appointed rooms with the ability to catch up through CNN, a nice touch if you're travelling in Mexico and out of touch with your world. There is free WI-FI which works most of the time but can cut out because of weak signals but this seems to happen a fair bit in other parts of Mexico, My only reservation is that it is located a bit far from the city center - not a problem for me as it's only a 15 minute walk, but it caused problems for my wife who has a hard time with hills and Guanajuato is full of them! No problems for a normal, healthy couple, Staff are very friendly and accommodating,.

The front desk couldn't find our reservation so it took over a half hour and for me to email them my reservation confirmation to check-in. The room was nice, but the window didn't open. At check-out they tried to charge us for the stay again. Make sure the check your bill before you check-out!

Alhondiga No 100 Guanajuato GTO

Hotel highlights

  • Close to Regional Museum of Guanajuato Alhondiga and Alley of the Kiss
  • Free WiFi in rooms and public areas
  • Free covered valet and covered self parking
  • Onsite dining

Hotel Ex-Hacienda San Xavier places you within a mile (2 km) of popular attractions like Regional Museum of Guanajuato Alhondiga and Alley of the Kiss. This 155-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Satisfy your hunger from the comfort of your room with 24-hour room service. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 1:00 PM.


Rooms

The 155 rooms have an array of amenities, including minibars, free local calls, and free bottled water. Guests can expect free WiFi and 32-inch TVs with satellite channels. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.


Property features

At Hotel Ex-Hacienda San Xavier, guests enjoy an outdoor pool, a health club, and free WiFi in public areas. Free valet parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include conference space, a business center, and a computer station.

Room options

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Executive Room, 2 Double Beds

2 Double Beds | Sleeps 4

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Hotel Ex-Hacienda San Xavier

Everyone (7) Couples (5) Family (2)
2
Family with small children

The Good: Staff is very friendly. The Bad: Service is quite slow, there are always some problems. During our stay our AC did not work for a while, water pressure was low then there was not water at all, hot water was also not available all the time, we had no mini fridge in our room (but the room of our in laws did have it), my in laws did not have an iron and we did. WiFi was slow at night. The Ugly: Carpet was extremely dirty, walking around would leave your feet black, the pool did not have any heat and my one year old got really sick because of it.

By on Mar 25, 2020

2
Family with small children

The Good: Staff is very friendly. The Bad: Service is quite slow, there are always some problems. During our stay our AC did not work for a while, water pressure was low then there was not water at all, hot water was also not available all the time, we had no mini fridge in our room (but the room of our in laws did have it), my in laws did not have an iron and we did. WiFi was slow at night. The Ugly: Carpet was extremely dirty, walking around would leave your feet black, the pool did not have any heat and my one year old got really sick because of it.

By on Mar 25, 2020

4
Everyone

By on Dec 1, 2019

Review comment responded on Jan 20, 2020

Buena tarde: Muchas gracias por su calificación, esperamos nos pueda dar la oportunidad nuevamente de hospedarse con nosotros. Siempre a sus órdenes!!

4
Partner Couples

Freezer wasn’t working in the room!! But the rest was perfect

By on Oct 21, 2019

3

a little old

Everyone

Good service but the food is not that great. Rooms are a little small

By , from bogota, colombia on Apr 11, 2017

4

hotel good

Everyone

The hotel was really nice, but the window in our room was broken and they couldn't fix it.

By , from mexico on Mar 25, 2017

4

very nice 15 min walk to downtown

Everyone

Will definitely stay here again. Safe place to walk from and to the downtown area

By on Mar 25, 2017

4

nice clean hotel

Everyone

Good hotel only 2$ Taxi away from town. Does have swimming pool which is very nice

By , from philadelphia suburb on Mar 19, 2017

5

nice hotel

Everyone

The hotel have a Good service very, nice hotel , good room , locaton, ac/heater , pool Area nice

By on Jan 9, 2017

5

family trip to guanajuato

Family

Everybody was super polite and serving. The breakfast was delicious, staff was very friendly, rooms were very quiet and cozy, recommend it to everybody! The kids loved the slide at the pool, me too.

By on Aug 2, 2015

Hotel Ex-Hacienda San Xavier

Alhondiga No 100, Guanajuato, GTO 36020
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