Hotel Laffayette3.0 out of 5.0
Recent guest reviews
I stayed here for a work visit, and my hosts chose the hotel for me. After reading all the negative reviews on TripAdvisor I was really nervous about staying here. It was fine. Absolutely fine. No cockroaches at all!!! But my week's stay did leave me with a lot of opinions: 1. English Language: There are a few staff members who do speak English but you can't always know if one of them will be on duty. I managed alright with minimal Spanish but there were some moments of miscommunication that had to be sorted out by my Spanish-speaking colleagues. But when it was sorted out, the service ended up being better than I could've asked for; they went above and beyond, for sure. 2. Cleanliness: The hotel's getting on in age, and so it has the markers of that, from the carpets to the towels to the bathtub. But it's absolutely clean. Just worn a bit. One of the odd things about the daily room cleaning was that each day I had a different set of towels: one day it was two bath towels, a bathmat, and a hand towel, whereas another day it was just the bath towels and that's it. If I spoke better Spanish I could've just asked for what was missing, of course. 3. Noise: This hotel is located in a wonderful location and is, therefore, located in a noisy location. If you're staying at the weekend you absolutely need earplugs!!! During the week, though, there wasn't a problem with noise, and I slept fine without earplugs. 4. Shower: You'll usually get a good hot shower but sometimes (2 of my 7 days) the hot water would fluctuate. Also if you don't speak much Spanish, don't forget that "C" means hot. :) 5. Food: The room service is very fast. The Mexican food they have is pretty good; the European food is less so (e.g., bread and pasta). If you have breakfast included in your room rate note that you have to request a ticket from the main desk that you then hand in to the restaurant server. And note that these are specific to the date of your stay and can't be used for any other day (or any other breakfast item, even if they cost the same). 6. The "do not disturb" or "please clean this room" sign on the door is meaningless; you might get a knock on the door even if you have the former up and I the one time I put up the latter I think they assumed it was "do not disturb" and so my room didn't get cleaned until I took it off. 7. The swimming pool is small, and is located on the ground floor, next to the restaurant. The good part it that you can ask for poolside food service, but the bad part is that you might feel a little exposed when you go for a swim.
Stayed here for 1 night only due to proximity to nearby funeral home we were at. Cockroach in the room, bathroom was dirty and breakfasts that cost $160 pesos and are not worth $30. The only good thing was the very attentive and helpful reception staff.
DONT EVER STAY IN THIS HOTEL...the street is better. The room smells. They don't change the covers of the beds and you can smell cigar and cigarettes. The floor is dirty. Please look other places in Guadalajara. This hotel is defined not even close of an option for me
I had a very pleasant experience great location, nice hotel y awesome staff. for sure I will come back and recommend it to may family and friends. the rooms are clean and so the bathrooms. The dinning area is nice and the food is ok
Service is bad, hotel does not have enough personnel. Rooms are not available by 3pm and it can take up to 2 hours for you to get a room. Parking is limited and to park is a big problem. Restaurant has bad service. Dirty tables, waiter takes forever to take your order and to give you a table. Great location but it gets really loud.
I should have suspected something when the staff insisted that I pay for my full stay upon check-in. Another red flag waved when I had to sign a promisory note to pay 250 Mexican pesos if I didn’t return the television remote control at check-out. I hadn’t lodged at the Laffayette Hotel in Guadalajara, Mexico for many years, even though I travel to the city several times each year. I stopped staying there more than a decade ago because the physical plant had deteriorated due to lack of maintainance. However, this trip I needed a place located in this particular neighborhood, so I hoped that they had renovated the installations and their not-so-quaint, old fashioned treatment of guests. Unfortunately, I was severely disappointed. I was assigned a room on the ninth floor. The bed had only sheets on the king sized mattress. It lacked blankets and a cover, although the pillows were properly arranged. Nor were there any towels in the bathroom. I tried to request covers and towels, but the phone did not work. Neither did the precious TV remote control. The floor still had the same, uneven feel beneath the new carpets and the whole room tilted toward one side. The room was severely overheated so I turned off the air conditioner/heater unit. Notwithstanding, during the night the temperature inside shot up to close to 100 degrees! The next morning I had to open the window to the outside to find relief from the oppressive heat. I repaired the phone by adjusting the connector and requested an iron and board with which to press my clothes. The housekeeper’s cheerful, “I’ll send them up immediately” did not bely the fact that her sense of time was different from mine. An hour later, the pressing equipment arrived. The iron was old, well used and dirty. The miniscule ironing board had no legs or supports and I could only imagine that it was designed to be perched on the oversized sink in the bathroom. It was not an easy task to unwrinkle my clothes with that equipment. When I got around to connecting to the internet, I wasn’t all that surprised to find it slow and sluggish. Even though the clerk had carefully noted the password on the paper jacket of the room’s electronic key when I checked in, I found I could gain access to the hotel’s clunky pathway to the electronic super highway without it. The straw that broke the camel’s back was the plugged toilet. I grabbed my clothes, personal effects, suitcase and fled downstairs. At the front desk, the day manager informed me of their no-refund policy and politely reminded me that I had already paid for an additional night’s stay. I walked out and found a really nice place to stay in a brand new hotel around the corner. Love It Signature Hotel.
It has really gone down. Dirty rooms, few staff and therefore inefficient. Hundreds of beer restaurants nearby and very noisy on weekends until 4am. No English television. The. Hotel is being used by poor Mexican workers who hope to get a visa to the United States, as the Consulate is nearby, and they arrive by in two or three coaches at the time. Shame about the excellent location, but it was a terrible experience.
Had the a very bad expierence in Lafayette hotel. Arrived to a súper dirty lobby. Once they gave me my key to the room I opened the room to find people sleeping in the bedroom! Terrible! They gave me the wrong bedroom and key which makes it super insecure. Lobby manager did not seem to care. Shower was dirty. The bedroom has connecting doors with the bedroom on the side and could here EVERYTHING through it.
It is a good hotel to stay in if you need to get your visa renewal. It's a good place in Chapultepec Avenue and close to great restaurants and bars. It's on a great location to go for a walk and do some sightseeing.
These people tried to charge us twice for dinning services we never had. They even locked us out of our room once until it was paid. We asked to see a receipt and only then when the signature on the reciept didn't match ours did they let us back in the room. They did the same thing again on check out day. These people are ridiculously us and are just trying to scam guest out of more money. DO NOT STAY HERE!!!!!
- Close to University of Guadalajara Assembly Hall and La Minerva
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Zona Minerva, Hotel Laffayette is within a mile (2 km) of popular sights such as University of Guadalajara Assembly Hall and La Minerva. This 3-star hotel has 184 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. Located centrally in Guadalajara, it's also close to Hospicio Cabanas and Plaza de Armas.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start your day off with breakfast, available for a fee.
The 184 rooms are air-conditioned and have an array of amenities, including coffee makers, free bottled water, and phones. Guests can expect free WiFi and TVs with cable channels. Hair dryers are also available.
Hotel Laffayette features an outdoor pool, free WiFi in public areas, and 7 meeting rooms. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, free newspapers, and a TV in a common area.
Reviews from Trip Advisor
21% of guests recommend this hotelTotal of 153 reviews