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Quality Inn & Suites

2.5 out of 5.0

Recent guest reviews

the place was packed, mainly with construction workers. It was loud and noisy outside, seemed unsafe. The room was below our standards. The toilet barely flushed due to low water pressure. Shower was the same. Bed was just so, room was not outstanding, A/C worked on and off. Breakfast was average. We were very unhappy and after one night, we packed up and told the manager we wanted the balance of our 4 days back. We went across the street to Fairfield Inn and they said the get allot of people from the Quality Inn with the same problems we had. Fairfield was outstanding in service, quality, friendliness and comfort.

First the staff is so awesome. They all work as a team to accommodate every need. The beds and very comfortable. The rooms are nicely appointed. Parking is easy around hotel, or next door at taco bell. Lobby is nice and cp.fortable.

Definitely a huge "ewwww" factor here. Not sure why other people scored this hotel so highly. Although my actual room appeared to have been cleaned- it was very well-worn and in shabby shape that clean sheets & vacuuming could not fix (not faulting the maid- but the management). Peeling paint & holes in walls. Moldy shower curtain with damaged shower head. My air conditioner worked, but the other person in my party had a unit where the buttons had been worn off & they could not adjust their room temp. Hallways & common areas were filthy. The "back door" did not have a good slope for rolling up your suitcases & there was persistently a cloud of cigarette smoke there (even though they did have no-smoking signs posted). Some elevator buttons were not working & heard loud noises when riding. Only one ice machine working during our visit. Breakfast was standard fare. Poor-tasting sausage. I did not witness this, but someone else complained about cigarette stubs in breakfast area. I don't mind staying in a budget motel, but I do expect more from this brand. Most of staff were pleasant except one front desk person. Skip this hotel & keep looking.

The hotel staff was very accommodating, friendly and helpful. Rooms were very clean and updated.The breakfast had a wide variety of food. The location was very accessible to all Greenville attractions. Highly recommend this hotel.

If you have not "Found" That Hidden Treasure in the "Downtown Greenville SC" you "Need To:That downtown area was well thoughtout, simply captivating, Sidewalks, benches, shopping, "Resturants to your hearts desire,I said that, to say this about "The Staff" at "The Quality Inn Suites" on 10 Mills, Ave, Surina Mciwain, the front desk manager, has a "Smile" so inviting when she speaks to you welcoming you there, it just pulls you right into "Comfortable" glad you came here!!! Her head house keeper "Stephnie" happen to be in the office while we were checking in joined in on our conversation letting us know "If there was anything she or her staff could do to ensure a pleasant stay"Just let Her Know" and it is as good as done! They found out we were there on a return visit celebrating our 29th anniverisary, "To our surprise" we found a Card wishing us a wonderful anniversary under or door" "Now do you see why we say "Surina" and the staff represents Quality inn suites in Beautiful Downtown Greenville is as nice as the town is?" Please go and stay, experience it for yourself, you will not be disappointed!!!

Both times I have stayed here, the accommodations have been a great value. Each time I was able to get a clean room at a great price. The only issues with this place would be the lack of parking (I parked next door at Taco Bell and had a 30 second walk) and the broken down button on the third floor elevator.

I enjoyed my stay there rooms were clean and the worker there are very friendly. Will be returning in August for another month stay hope to see everyone that was so nice and cheerful doing my stay there.

All the staff are great. Top notch folks. Very helpful in all that they do. Room is very nice with the king or king suite. one mile from major hospital and less than 1/2 mile from downtown. Rooms are very clean and well kept.

The rooms are spacious and the air conditioning is great but you have to remember that the thermostat is on the wall which they will remind you of before u check in. The staff is one of the friendliest that i have seen at a hotel even better than most five star hotels. U can tell that this hotel is ran properly and the manager has high standers, She is very helpful and nicest mangers i have ever met. I give the hotel a 9 out of 10

I had a confirmed reservation and when I arrived at midnight was informed they wouldn't honor it and they were overbooked. As someone who travels 50 or more nights per year I will go out of my way never to stay at a Quality Inn again. How in the world can they allow hotels to be overbooked?

10 Mills Ave Greenville SC

Hotel highlights

  • Close to Falls Park on the Reedy
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Falls Park on the Reedy is within a mile (2 km) of Quality Inn & Suites, and other popular sites like The Peace Center are within a couple of miles (3 km). This 60-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Near the airport, the hotel is also close to Lewis Plaza Shopping Center and Shoeless Joe Jackson Museum.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All 60 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Other amenities include free local calls, hair dryers, and ironing boards.


Property features

At Quality Inn & Suites, guests have access to a fitness center, free WiFi in public areas, and a meeting room. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center and laundry facilities.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

40% of guests recommend this hotel

Total of 79 reviews