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Best Western Greenville Airport Inn

2.5 out of 5.0

Best Western Greenville Airport Inn

2.5 out of 5.0

Recent guest reviews

The room had hardwood floors & was clean & updated. Check in was fast & pleasant. I had called to let the front desk know that I'd be a late check out because I was going to grab some breakfast outside the hotel. I got back at 12pm (1hr past check out) to grab my belongings and check out and the front desk calls to harass me about being late. When I tell her that I'm physically in the room grabbing my things she then literally comes charging over to my room as I'm walking out, yelling at me that I'm a late check out and they're going to charge me. I explained that I had called the previous day to let them know I'd be late & the front desk agent didn't care because it wasn't written down in their book. I asked her how is that even my fault? Mistakes happen, this shouldn't have been a huge deal, but she was straight up nasty and rude to me about all this. She didn't charge me for the late check out but acted like it was some huge favor to me. I would've stayed here again & recomend others to do so as well if it hadn't been for this employees really bad attitude. Unfortunately the exchange really left me with a bad impression.

Conveniently located very close to the airport, and easy access for a busy location.

Friendly and helpful front desk staff, good prices, and convenient to airport

One night stay. Close to highway. Clean and spacious room. Fridge and microwave. Old building but well kept. Bed and sheets are ok. Nice staff

Great room for the price! Will definitely use again!

I would consider this a budget hotel but they take great care of it. They have remodeled the rooms and they look nice The lady in charge of breakfast took great care making sure the food stayed warm and supplied.

Nothing fancy, but clean hotel at a good price. Very conveniently located near the GSP airport.

Nice hotel. Room was clean. Beds comfortable. Its out of the center of town but has plenty to offer nearby.

everything fine but for not being able to smoke outside at pool

Great location, Continental breakfast every morning, No elevators so If your room is on the second floor, you will have to take your luggage up a flight of stairs.

Always stay here when we have an early flight out or late night arrival. Shuttle to airport starts at 5:00am and can park your car there while away. Not sure how late the shuttle pickup from airport is though. Friendly and helpful staff. Clean comfortable rooms.

Good location. Friendly staff. Nice size room- very clean. Excellent breakfast buffet included.

5009 Pelham Road Greenville SC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Best Western Greenville Airport Inn places you within a 15-minute drive of popular attractions such as Greenville Convention Center and Bon Secours Wellness Arena. This 143-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 6 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with satellite channels. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Best Western Greenville Airport Inn, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 3

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Guest reviews for Best Western Greenville Airport Inn

Everyone (27) Couples (37) Business (31) Family (42) Friends (6) Other (15)
4
Families

The room had hardwood floors & was clean & updated. Check in was fast & pleasant. I had called to let the front desk know that I'd be a late check out because I was going to grab some breakfast outside the hotel. I got back at 12pm (1hr past check out) to grab my belongings and check out and the front desk calls to harass me about being late. When I tell her that I'm physically in the room grabbing my things she then literally comes charging over to my room as I'm walking out, yelling at me that I'm a late check out and they're going to charge me. I explained that I had called the previous day to let them know I'd be late & the front desk agent didn't care because it wasn't written down in their book. I asked her how is that even my fault? Mistakes happen, this shouldn't have been a huge deal, but she was straight up nasty and rude to me about all this. She didn't charge me for the late check out but acted like it was some huge favor to me. I would've stayed here again & recomend others to do so as well if it hadn't been for this employees really bad attitude. Unfortunately the exchange really left me with a bad impression.

By on Jun 18, 2019

4
Everyone

By on May 18, 2019

Review comment responded on May 18, 2019

Dear Anonymous, Thank you for taking the time and sharing your rating with us. It's wonderful that our hotel and staff exceeded your expectations. We look forward to welcoming you back again soon! Sincerely, Kumud - General Manager

1
Everyone

By on May 10, 2019

Review comment responded on May 13, 2019

Dear Anonymous, Thank you for taking the time in sharing your rating with us. Please accept our deepest apologies for not being able to meet your expectations. If there's anything you wish to discuss, please feel free to contact us directly. I sincerely hope you will allow us another opportunity to better serve you on your next visit. Sincerely, Kumud - General Manager

3
Everyone

By on Mar 21, 2019

Review comment responded on Apr 2, 2019

Dear Anonymous, Thank you for sharing your rating with us. We look forward to welcoming you back again soon! Sincerely, Kumud - General Manager

4
Everyone

By on Mar 10, 2019

Review comment responded on Apr 2, 2019

Dear Anonymous, Thank you for sharing your rating with us. I'm glad everything at the property met your expectations. We all will be ready to welcome you back again soon! Sincerely, Kumud - General Manager

5
Families Friends Families

Conveniently located very close to the airport, and easy access for a busy location.

By on Mar 8, 2019

Review comment responded on Mar 9, 2019

Dear Anonymous, Thank you for taking the time in sharing your feedback with us. I'm so glad you enjoyed the convenience of our hotel location. We all will be ready to welcome you back soon! Sincerely, Kumud - General Manager

5
Everyone

Friendly and helpful front desk staff, good prices, and convenient to airport

By , from SC, us on Feb 2, 2019

Review comment responded on Feb 2, 2019

Dear Nancy, Thank you for taking the time and sharing your experience with us. I'm delighted to see that our hotel and friendly staff exceeded your expectations. We all will be eagerly waiting your next visit to Greenville. Sincerely, Kumud - General Manager

3
Everyone

By on Jan 21, 2019

Review comment responded on Jan 21, 2019

Dear Anonymous, Thank you for taking the time to share your rating with us. I'm glad everything at our hotel met your expectations. We look forward to welcoming you back again soon! Sincerely, Kumud - General Manager

4
Everyone

One night stay. Close to highway. Clean and spacious room. Fridge and microwave. Old building but well kept. Bed and sheets are ok. Nice staff

By on Jan 19, 2019

Review comment responded on Jan 21, 2019

Dear Anonymous, Thank you for taking the time to share your experience with us. I'm glad you enjoyed the convenience of our location and our friendly & courteous customer care. It's always rewarding to see the appreciation for the cleanliness of our property by our guests. My staff and I will be ready to welcome you back on your next visit. Sincerely, Kumud - General Manager

3
Everyone

By on Jan 9, 2019

Review comment responded on Jan 13, 2019

Dear Anonymous, Thank you for taking the time to share your rating with us. If there is anything you wish to discuss in regards to your recent visit, please feel free to contact me directly. My staff and I will be ready to welcome you back again soon! Sincerely, Kumud - General Manager

Best Western Greenville Airport Inn

5009 Pelham Road, Greenville, SC 29615-5465