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Country Inn & Suites By Carlson, Burlington (Elon), NC

3.0 out of 5.0

Recent guest reviews

I was in an accident that left me a paraplegic. For 35 years I was a road warrior traveling each week Monday-Thursday as a VP of Sales & Marketing. Hotel was clean but it is the little things I miss from staying in more expensive brands. Thicker bath cloths and towels along with nicer sheets and pillows. Being a paraplegic a handicapped room should have more room to maneuver around the furniture and bed. For the money I will likely spend a few dollars more for one of the M brands.

This was our second stay. Nice quiet room, pleasant staff, good breakfast!

Was pleased with my entire stay no complaints at all will def be staying again

My family and I enjoyed our stay. We received a warm welcome from the front desk and our room was nice,clean and comfortable. Easy access to restaurants and shopping nearby

Hotel will soon be renovated, but our stay was still very comfortable and enhanced by an amazing complmentary breakfast and outstanding customer service. We will be back as our daughter progresses through her degree at Elon University. It's just minutes away! Perfect.

The facility was clean, comfortable and had a great breakfast. The staff were friendly and courteous and it was located near the shopping we were headed for. Overall can't say anything negative. thanks

Wonderful. Have stayed there before and will do so again.

Good experience except for one morning when everyone in the hotel wanted to shower. But do request a room in the back of the hotel. A little noisy in front rooms.

The hotel was excellent. The staff was very friendly and informative. About 10 minutes after I left the desk at check-in, the front desk clerk called the room to see if the room was ok, to my satisfaction. Never had that happen before. Only problem I had was with initally finding the location. I could see it from the road, but had a hard time finding the road it was on, because it was on a dead-end road with no directional signage. Now that I know where it is, I'll be staying there instead of my regular hotel.

The hotel was clean but the noise from the trucks on the road was horrible. I would not likely stay there again.

Our family of four had plenty of room in our suite with 2 queens and a sofa bed. Nice arrangement with doors between the sleeping areas for more privacy. Healthy, plentiful breakfast and friendly staff made for a pleasant holiday stay. Next time we'll ask for a back room to avoid interstate traffic noise.

Right off 85 the hotel is a quick 10-minute trip to Elong University. The hotel is clean and accessible.

Country Suites is right on Rt. 85 but was hard to find because it is on an access road behind a chain restaurant. For the price it was OK but I think I'll see if there is a newer hotel further away from the highway. It could probably use an update. The free breakfast was OK.

Country Suites, Burlington, NC is a well kept, nice hotel. I was greeted by friendly staff, promptly checked in and enjoyed the stay. The room was clean and quiet. I would recommend this hotel to anyone in the area. Value for what was provided was right in line.

Perfect. Left something in the room and they called before we left town! Great service>

Hotel was great [...]

We were in Burlington to visit family. The location was perfect, the housekeeping was excellent.

We stayed here while visiting Elon University and Chapel Hill. Great location, many things to do in the area. Shopping was great, movie theater near by and many restaurants to choose from. Rates were great too. Will definitely stay here again if in the area. Staff was very friendly and attentive.

This was a great hotel all the way around. Location was great for us and all hotel staff was professional and friendly. The room was so roomy with private areas that both of us could relax separately without disturbing the other. For instance I could watch tv in the living area and my wife could still go on to bed and not be disturbed. Perfectly clean and comfortable. The frig and microwave were perfect for our needs. Next time in Burlington I will definitely book at the same Country Suites.

We have lways been very pleased with our stays here

Room options

Suite, Multiple Beds, Non Smoking (1 Bedroom)

Queen 2 | Sleeps 5

Suite, 1 King Bed, Accessible, Refrigerator (1 Bedroom)

King 1 | Sleeps 4

Suite, 2 Queen Beds, Accessible, Refrigerator (1 Bedroom)

Queen 2 | Sleeps 5

Guest reviews for Country Inn & Suites By Carlson

Everyone (4) Couples (4) Business (3) Family (7) Friends (1) Other (1)
4

i'm a paraplegic-roll in shower great- room tight

Paraplegics

I was in an accident that left me a paraplegic. For 35 years I was a road warrior traveling each week Monday-Thursday as a VP of Sales & Marketing. Hotel was clean but it is the little things I miss from staying in more expensive brands. Thicker bath cloths and towels along with nicer sheets and pillows. Being a paraplegic a handicapped room should have more room to maneuver around the furniture and bed. For the money I will likely spend a few dollars more for one of the M brands.

By , from Orlando, FL on Apr 10, 2017

Review comment responded on Apr 17, 2017

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. We are in the midst of renovation and updating many items and as you mentioned, carpet is coming very soon! Should you have any concerns during or after your stay, please reach out to any of our employees directly.

4

great location for visiting elon.

Everyone

This was our second stay. Nice quiet room, pleasant staff, good breakfast!

By on Feb 14, 2017

Review comment responded on Feb 17, 2017

Thank you for taking the time to complete a review! We hope you will visit a third time!

5
Everyone

Was pleased with my entire stay no complaints at all will def be staying again

By on Feb 13, 2017

Review comment responded on Feb 17, 2017

Thank you for completing a review! We are glad to see you enjoyed staying with us and look forward to your next visit.

5

close to restaurants and shopping

Everyone

My family and I enjoyed our stay. We received a warm welcome from the front desk and our room was nice,clean and comfortable. Easy access to restaurants and shopping nearby

By on Oct 22, 2016

Review comment responded on Oct 24, 2016

Thank you for taking the time to complete a review of your stay! I'm glad to hear you enjoyed your stay and hope you will visit again when in the area!

4

hotel is currently slated for renovations

Everyone

Hotel will soon be renovated, but our stay was still very comfortable and enhanced by an amazing complmentary breakfast and outstanding customer service. We will be back as our daughter progresses through her degree at Elon University. It's just minutes away! Perfect.

By , from Ohio on Aug 18, 2016

5

girls weekend shopping

GetawayWithFriends

The facility was clean, comfortable and had a great breakfast. The staff were friendly and courteous and it was located near the shopping we were headed for. Overall can't say anything negative. thanks

By on Oct 28, 2013

5

enroute to a funeral in georgia

Couples

Wonderful. Have stayed there before and will do so again.

By on Apr 3, 2013

4

convenient location

Families

Good experience except for one morning when everyone in the hotel wanted to shower. But do request a room in the back of the hotel. A little noisy in front rooms.

By on Mar 18, 2013

4

conference visit

BusinessTravelers

The hotel was excellent. The staff was very friendly and informative. About 10 minutes after I left the desk at check-in, the front desk clerk called the room to see if the room was ok, to my satisfaction. Never had that happen before. Only problem I had was with initally finding the location. I could see it from the road, but had a hard time finding the road it was on, because it was on a dead-end road with no directional signage. Now that I know where it is, I'll be staying there instead of my regular hotel.

By on Sep 23, 2012

3

okay

Families

The hotel was clean but the noise from the trucks on the road was horrible. I would not likely stay there again.

By on Feb 5, 2012