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Biltmore Suites Hotel

2.0 out of 5.0

Recent guest reviews

Great value, clean, comfortable, great staff, I really enjoyed staying at this hotel. Well done Biltmore. You are leading the way with this location. Thankyou!

The hotel is convenient, a great property, fine free breakfast, lovelry rooms,;and cordial + efficient staff ... However, my toilet overflowed the first night . I put towels at the base of the toilet & reported this to the front desk. The second night I was in a different room. However, neither day/night could I drink the water: and/or shower. There shoulder of the highway adjoining the hotel property line is an ongoing construction site (new sewer/water large concrete pipes are being installed) --- such that the water is not drinkable & bathing, etc. would be useless since the water is tainted with microscopic particles of dirt/mud. I have reported this everyday to every desk clerk !!! And though they have bottled water in the lobby, THE HOTEL STAFF HAVE BEEN CHARGING ME FOR WATER b/c NO ONE SHOULD BE DRINKING IT, USING IT TO WET THEIR TOOTHBRUSH (... I now have to throw out my current toothbrush) !!!!!!! What "a sorry state of affairs" !!!

This hotel was clearly top-notch a couple decades ago, it just seems a bit outdated now. Everything was very clean, staff was friendly, and rooms were comfortable and very spacious, however. My only complaints were that the fitness center was down due to flooding, and there could have been more options on the breakfast bar.

It's an old hotel, which shows most in the bathrooms. The cleanliness of the room needed to be addressed, which helped. The bathroom really needs to be bleached and scrubbed. The staff was very nice.

Old and worn out carpet, walls, plugs, you name it,

Just passing through for one night. Will stay there again next time I am on the area.

Staff was super friendly! Hotel just seemed kind of our of date. Was probably really nice back in its day.

Clean but needs remodeling staff friendly and tries to be accommodating

The hotel seemed old and worn down anywhere past the lobby. The room needed a good deep clean as there was mold in the grout of the counter, the shower floor was more gray and brown than white, and the furniture had multiple dings that can easily be fixed. The bedding was sub-par, small flat pillows, old worn bedding, etc. just absolutely not impressed. Would not stay here again. Doesn't do justice to the Biltmore name at all!!!

I stay here again next time I'm in town. The staff was really nice, the room was bigger than I expected and the beds were comfortable.

Everyone we came in contact with were very kind and personable. It made our stay comfortable.

As stated, hotel is worn. Threadbare carpet, shower area was rusty and paint peeling. Wifi was advertised but did not work. Although I wasn't moving signal went in and out. I gave up trying to use it. It's disappointing and frustrating as I was there on business and needed wifi. I think their wifi router is dialup. Sad. The added bonus was they checked me into a room that was already occupied. I told the clerk my keys didn't work and that I heard noise in the room. That couldn't be so he went with me, opened the door, and lo and behold a woman was inside and shocked to see us. Smooth move, Biltmore, smooth move.

Dirty room,no sheets for pull out. Noisy environment. Bad order. Hotel needs remodeling

This was the best trip for me and my fiance to get away from the bustling city. The area was nice and the hotel itself was superb. I will definetly be staying here upon my return.

We had to evacuate our vacation rental in Outer Banks. We found this hotel to spend the night, before our long journey home. It was in a convenient location and the employees were very nice. We had a late check-in. The hotel was old and in desperate need of updating. I felt like I was in an old hotel in a horror movie. The stay was inexpensive, however for the condition of the hotel, it should have been less. It has potential.

This hotel was a perfect getaway spot for a short weekend. The room was bigger than we thought it would be. The bed was really comfortable and the room was quiet.

Was perfect for our business trip. Close to everything we need

Stayed years ago and was fabulous. This time, the Jacuzzi needed some attention; as in the staff should be flushing/cleaning the jet systems between each stay. We run the hot water full, lit the candles, and then were completely grossed out when old/slimy appearing rose petals from previous guests began to flow out into our Jacuzzi tub, which we were submerged in... Also, the front desk was stone faced each time we seen them. They did not greet us in any way when coming/going from the hotel. I even waved to one as we come in the door and received no response. Unfortunately, this visit did not prove to be the wonderful experience we had during our last stay.

On May 3th, I took a trip to visit my son who attends college in Greensboro, North Carolina. I was looking for an inexpensive, well maintained hotel in the area. The hotel is well kept. There is a free continental breakfast available which is a nice benefit to me. However, expectations should be low about the hotel. It's not a national brand! If you have modest expectation, you will enjoy this visit. Let me say that Wi-Fi service was outstanding with few interruptions while I was streaming video. There aren’t many perks (i.e. exercise room has one treadmill). If you want to stay in a clean, great location hotel for ‘cheap,’ Biltmore Hotel is an excellent option..

The room at the Biltmore looked like a run down flop house. There was no hear. An air conditioner sat in the floor wrapped un a towel. The bed was hard as a Rick. It was disgusting. I didn't stay there.

4400 Regency Dr High Point NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Biltmore Suites Hotel is located 1.5 mi (2.4 km) from All-A-Flutter Butterfly Farm and within a 10-minute drive of Celebration Station. This 58-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Greensboro Coliseum is also within a 15-minute drive.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

All 58 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Ironing boards and free toiletries are other standard amenities.


Property features

At Biltmore Suites Hotel, guests have access to a fitness center, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a 24-hour business center and a computer station.

Guest reviews for Biltmore Suites Hotel

Everyone (11) Couples (14) Business (6) Family (13) Other (3) Friends (4)
5
Everyone

Great value, clean, comfortable, great staff, I really enjoyed staying at this hotel. Well done Biltmore. You are leading the way with this location. Thankyou!

By on Apr 19, 2018

1

can;t drink the water or take a shower !!!!

Everyone

The hotel is convenient, a great property, fine free breakfast, lovelry rooms,;and cordial + efficient staff ... However, my toilet overflowed the first night . I put towels at the base of the toilet & reported this to the front desk. The second night I was in a different room. However, neither day/night could I drink the water: and/or shower. There shoulder of the highway adjoining the hotel property line is an ongoing construction site (new sewer/water large concrete pipes are being installed) --- such that the water is not drinkable & bathing, etc. would be useless since the water is tainted with microscopic particles of dirt/mud. I have reported this everyday to every desk clerk !!! And though they have bottled water in the lobby, THE HOTEL STAFF HAVE BEEN CHARGING ME FOR WATER b/c NO ONE SHOULD BE DRINKING IT, USING IT TO WET THEIR TOOTHBRUSH (... I now have to throw out my current toothbrush) !!!!!!! What "a sorry state of affairs" !!!

By , from High Point, NC on Feb 20, 2018

4

charming hotel, slightly outdated

Business Travelers

This hotel was clearly top-notch a couple decades ago, it just seems a bit outdated now. Everything was very clean, staff was friendly, and rooms were comfortable and very spacious, however. My only complaints were that the fitness center was down due to flooding, and there could have been more options on the breakfast bar.

By , from Nashville, TN on Jan 26, 2018

Review comment responded on Feb 5, 2018

We do apologize for the fitness area being out of service during your visit. It has now been repaired and is back in service.

2

nice people, but run-down facility.

Everyone

It's an old hotel, which shows most in the bathrooms. The cleanliness of the room needed to be addressed, which helped. The bathroom really needs to be bleached and scrubbed. The staff was very nice.

By , from Alexandria, VA on Dec 19, 2017

1

won out

Everyone

Old and worn out carpet, walls, plugs, you name it,

By , from halifax on Oct 18, 2017

4

great location, quiet area

Everyone

Just passing through for one night. Will stay there again next time I am on the area.

By , from las vegas on Jul 11, 2017

3

nice old hotel

Everyone

Staff was super friendly! Hotel just seemed kind of our of date. Was probably really nice back in its day.

By on May 25, 2017

2

dated

Everyone

Clean but needs remodeling staff friendly and tries to be accommodating

By on Oct 26, 2016

2

good location, needs a good detail

Everyone

The hotel seemed old and worn down anywhere past the lobby. The room needed a good deep clean as there was mold in the grout of the counter, the shower floor was more gray and brown than white, and the furniture had multiple dings that can easily be fixed. The bedding was sub-par, small flat pillows, old worn bedding, etc. just absolutely not impressed. Would not stay here again. Doesn't do justice to the Biltmore name at all!!!

By , from B on Sep 18, 2016

5

very lovely

Everyone

I stay here again next time I'm in town. The staff was really nice, the room was bigger than I expected and the beds were comfortable.

By , from Virginia on Sep 12, 2016