Best Western Buchanan Arms Hotel3.0 out of 5.0
Recent guest reviews
While the hotel itself is nice with comfortable rooms, we had a terrible time with the staff there. When we got to our room, there were wet, visibly dirty towels on both beds and the bathroom was a mess. We called reception to inform them and someone did come to remove the towels and bring us fresh ones. However, nothing further was done such as changing bedding. We were offered a free bottle of wine with our dinner in their restaurant but we never got it. It is absolutely disgusting to have to stay in an unclean room when you don't even know who's been there last or when it was last cleaned. We weren't offered any money off our stay and when we complained they said they couldn't give us any discount. Additionally, we couldn't connect to the internet though there was supposed to be Wi-Fi and when we informed the desk they were not able to help or give us any indication of when it might be fixed. They instead stated that they didn't know anything about it. Needless to say, we were very dissatisfied with our stay here.
Located in Drymen, Best Western Buchanan Arms Hotel is within a 15-minute drive of Inchailloch and Glengoyne Distillery. This 52-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi. Balloch Castle is also within a 15-minute drive of this Glasgow hotel.
This hotel serves as home to a bar, along with a restaurant that specializes in Modern European cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee each morning from 8 AM to 9:30 AM.
The 52 rooms have coffee makers and desks. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.
At Best Western Buchanan Arms Hotel, guests enjoy an indoor pool, a health club, and a spa tub. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a steam room, free WiFi in public areas, and a computer station.