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Super 8 Great Falls MT

2.0 out of 5.0

Recent guest reviews

Mediocre. Reservation given to someone else but situation resolved. Room was small. Lock on door was broken. Convenient location.

I read the previous reviews after booking with orbitz on the super8 property. I would like to say that the hotel was absolutely great. It was clean ,spacious, staff very friendly and accommodating. I shared my reviews I read with the staff at the property and certainly did not find much truth in what I read. The only thing I would change with this property would be an extra hour to get the free continental breakfast. I would like it run from 6-10 am daily. For the style of lodging with a super8 this is good price value.

The carpet needed to be cleaned Desperatly!!!!!!!!!!!

Our stay was pleasant, the room was quite, the breakfast was good and the price was right. All

We enjoyed our stay at Super 8, it is located in a quiet area. It was nice that we were next to the mall. It was the cheapest price listed. Thank you.

The hotel was not as expected. The entire building smelled like cigarette smoke, there were extremely noisy guests, and the beds were not up to par. The bathroom was not clean- there was hair from previous guests on the towels and left in the shower. It was fairly gross.

The hotel was good for the money, except for the bed....the bed was about as comfortable as the floor would have been. Awful.

Needs new carpet, tv stand. Etc. Terrible paint scheme makes everything look dinghy

Fine for the money. Nothing special. If just need to sleep, good.

I have stayed in this motel before and had a good experience. This time, the bed was so bad in our room, we had a poor night's rest.

The room had an older TV, The window wouldn't close properly, and had to run heat to stay warm. The lights didn't work in the bathroom. The snack machine wouldn't take money. In the morning when I came down the 24hr. coffee wasn't there. But for the money it did the trick...

Beds comfortable enough. Breakfast decent enough. Cleanliness has something to be desired. Location not within walking distance from anything, food wise or entertainment. Staff friendly but complacent.

The hotel was near the airport which is a plus when you are tired. However, it seems that the room that I stayed needed some bathroom fixes for the shower drain & the sink drain. Also, the bed covers were a bit old but seemed clean.

The hotel was clean enough and in a pretty good location. i WAS VERY disappointing with the the treatment of the young lady behind the desk when I had questions about the charge. I was surprised about the additional charges for a pet and she was very curt with her answers, calling her boss and talking about the "lady that couldn't understand" as if I weren't standing right there. Needs a little help with patience and customer assistance. I'm happy I didn't have any other questions for her as I wouldn't have ask. Greatfalls was a fun place for a little getaway with the great art show going on. Next year I will try a different hotel.

Wanted a non smoking room it was not 3 light bulbs were burnt out one bulb was missing and one lamp didn't work.

This hotel definitely needs upgrading, and they are in the process of doing the breakfast room now; hope they don't stop there. The room needed to be upgraded as well. My pillow was a write-off! it was about 1" thick before my head hit it. I spent every move during the night folding it up to make it thicker. I think I'll choose another spot to stay at next trip through Great Falls.

not good the staff not very friendly. the air conditioner was not working on the first night told staff they said the would take care of it. upon returning in the evening we found the unit open and not functioning. himidity in great falls is different from california. i told staff that it is nt functioning but there was nothing that could be done at this hour. they did not offer a room change or even a plug in fan to help circulate the air. it was miserable and will not book again. for the price it is definately not work the trouble

Floor in breakfast room was not clean "sticky", comment from other guest "it's been like that all week".

This hotel was dirty. I did take my shoes off and it blackened my socks. Thankfully I only stayed there one night. There isn't a lot of choice in town. This might be the best?

[...] checked in at 3:00pm on Dec 22,2010, room 312, key didn't work. Lady at front desk switched us to room 314, heat barely worked, window wide open (it was maybe 10 degrees outside)the bathroom had not been cleaned... there was bowel movement on toilet seat, there were used, dirty towels and empty bottles of shampoo left in tub, the toilet water was frozen. After 2 hrs or so in this room it still was not heating up. Complained to lady at front desk, who by the way was on the community computer playing gambling games, she switched our room to 316. In this room, the window was broke, heat didn't work and again the bathroom had not been cleaned. Complained again, switched again now to room 319. Again heat didnt work, blowing cold air, and another dirty bathroom. Complained again, wanted a refund told her she could keep the $30.00 for pet deposit,(which by the way, pet owners have to stay on the 3rd floor with only one entry/exit way, does that make any sense?) was told since [...] they couldn't issue a refund, but could give us the $30.00 deposit back. Told her we paid close to $80.00 for this room, wanted $80.00 worth of service which includes a clean room, and a heater that works. She agreed, said all she could do was switch our room again. We now were switched to room 321. In the meantime we called Holiday Inn who understood our frustration and gave us a nice deal on a room on first floor & also waived the $30.00 pet deposit. Had to call them back and cancel that reservation since we couldn't get a refund with Super 8. By the time we got settled into a room that was fairly clean and a heater that overheated through the night it was roughly 10:30pm. We had switched rooms 5 times in about 6-7 hours. We had been on the road driving since 6:00 am that day, to in turn have this great, unforgettable night in the wonderful Super 8 Motel in Great Falls, Mt. I would not recommend this hotel to my worst enemy. I would like to see some decent customer service considering what me and my family went through on this night.[...] I seriously hope [...] the Super 8 will do something to make it right with us. [...] Thank you- very dissastified customer

1214 13th St S Great Falls MT

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Super 8 Great Falls MT places you within a leisurely stroll of Holiday Village Mall and University of Great Falls. This 108-room motel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Near the airport, the motel is also close to Paris Gibson Square Museum of Art and C.M. Russell Museum Complex.


Dining

Free continental breakfast is offered each morning.


Rooms

All 108 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls, hair dryers, and desks are other standard amenities.


Property features

At Super 8 Great Falls MT, guests have access to free WiFi in public areas, a computer station, and laundry facilities. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready. This motel also has a fireplace in the lobby.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 5

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 3

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Super 8 Great Falls MT

Everyone (4) Couples (8) Business (1) Family (8) Other (5) Friends (3)
2
Everyone

Mediocre. Reservation given to someone else but situation resolved. Room was small. Lock on door was broken. Convenient location.

By , from Atlanta, GA on Jul 2, 2017

4

positive feedback

Everyone

I read the previous reviews after booking with orbitz on the super8 property. I would like to say that the hotel was absolutely great. It was clean ,spacious, staff very friendly and accommodating. I shared my reviews I read with the staff at the property and certainly did not find much truth in what I read. The only thing I would change with this property would be an extra hour to get the free continental breakfast. I would like it run from 6-10 am daily. For the style of lodging with a super8 this is good price value.

By on Apr 29, 2017

3

carpet was discussing

Everyone

The carpet needed to be cleaned Desperatly!!!!!!!!!!!

By on Sep 5, 2016

3
Everyone

Our stay was pleasant, the room was quite, the breakfast was good and the price was right. All

By on Mar 12, 2016

4

funeral

Couples

We enjoyed our stay at Super 8, it is located in a quiet area. It was nice that we were next to the mall. It was the cheapest price listed. Thank you.

By on Aug 9, 2015

1

not a great hotel

Singles

The hotel was not as expected. The entire building smelled like cigarette smoke, there were extremely noisy guests, and the beds were not up to par. The bathroom was not clean- there was hair from previous guests on the towels and left in the shower. It was fairly gross.

By on Apr 6, 2015

3

family quick trip

Families

The hotel was good for the money, except for the bed....the bed was about as comfortable as the floor would have been. Awful.

By on Aug 3, 2014

2

needs makeover

GetawayWithFriends

Needs new carpet, tv stand. Etc. Terrible paint scheme makes everything look dinghy

By on Jul 20, 2014

3

adequate if not spending time a hotel

Families

Fine for the money. Nothing special. If just need to sleep, good.

By on May 26, 2014

2

great location, but poor bed.

Couples

I have stayed in this motel before and had a good experience. This time, the bed was so bad in our room, we had a poor night's rest.

By on Mar 17, 2014