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The Grand River Hotel, Ascend Hotel Collection

Star Rating
3 out of 5
Photo gallery

Reviews

3.9 / 5Good
853 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-01-20. Try updating your dates to see prices for your trip.

    About this area

    Grand Rapids

    Located in Grand Rapids, The Grand River Hotel, Ascend Hotel Collection is in the business district and on the waterfront. Fish Ladder Park and La Grande Vitesse are local landmarks, and the area's natural beauty can be seen at Huff Park and Donald Lamoreaux Park. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or Fifth Third Ballpark. Our guests love the hotel's quiet location.

    Getting around

    • Grand Rapids Station - 5 min drive
    • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) - 19 min drive

    Restaurants

    • River Rock Restaurant – Ocean-view restaurant with a bar offering American cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily. Kids' menu available.
    • River Rock Lounge – Ocean-view bar offering American cuisine. Serves breakfast, brunch, lunch, dinner, and light fare daily. Kids' menu available.

    About this property

    The Grand River Hotel, Ascend Hotel Collection

    This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 162 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and microwaves. Free WiFi and MP3 docks are standard, as are LCD TVs with satellite channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free RV/bus/truck parking
    Free area shuttle up to 3 miles
    Free shopping center shuttle

    Food and drink

    Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 2.00 for adults and USD 2.00 for children
    1 restaurant
    1 bar
    Coffee/tea in common area(s)

    Things to do

    Fitness center
    Indoor pool
    Spa tub

    Family friendly

    Free area shuttle
    Free cribs/infant beds
    Indoor pool
    Laundry facilities
    Microwave
    Refrigerator

    Conveniences

    ATM/banking services
    Banquet hall
    Elevator
    Free newspapers in lobby
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Laundry facilities
    Luggage storage
    Multilingual staff
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    24-hour business center
    Computer station
    Meeting rooms
    Conference center (3200 square feet of space)

    Outdoors

    BBQ grill(s)
    Picnic area
    Pool sun loungers
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available

    More

    Fireplace in lobby
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Climate control (heating)
    Down comforter
    Free cribs/infant beds
    Linens
    Premium bedding

    Bathroom

    Free toiletries
    Hair dryer
    Shower/tub combination
    Towels

    Entertainment

    42-inch LCD TV
    MP3 dock
    Premium channels
    Satellite channels

    Food and drink

    Coffee/tea maker
    Microwave
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers (weekdays)
    In-room massage
    Iron/ironing board
    Phone
    5 - Excellent
    240
    4 - Good
    368
    3 - Okay
    165
    2 - Mediocre
    57
    1 - Poor
    23
    3.9
    Cleanliness
    4.2
    Service and Staff
    3.8
    Amenities
    3.8
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Just as promised. Breakfast was simple but very good. Nice touch.

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Staff & service
    • Disliked: Property conditions & facilities, room comfort

    This feels like an old hotel with a fresh coat of paint. While it felt clean overall there were some things that broke the illusion of a nice hotel. I could hear the elevator from my room every time it moved all night. The shower head was even with my chin, I am only 5’9”. The internet was very slow. The early morning desk clerk was very friendly.

    Stayed 2 nights in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service

    I didnt like the price and the person who waited on me didnt tell me nothing but to initial and sign, no explaining to me about nothing

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Staff & service
    • Disliked: Amenities

    Shuttle didn't run one day of trip the reason we book here is to use the shuttle

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Room comfort

    The Heating and cooling unit was super noisy, constantly on and off, I decided to turn it OFF; however, it still acted the same, I can't sleep well that two night stay! other than that it was fine.

    Stayed 2 nights in Jan 2020

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