By far the WORST hotel experience we have ever had. We checked in late to the hotel and pulling into the parking lot there were 4 police cars there. Walking into the lobby it smelled very bad of old cigarettes. We got key cards and walked up the stairs (no elevators) on the dirtiest of carpets. Going to our rooms there were police officers in the hallway that assured us it was safe. :| The actual room was the dirtiest I've ever seen. The bed was at least made but the bathroom had not been touched since the last guest. No towels to shower that night and I didn't walk to walk past the police business in the hall. Peeled back the bed sheets to find stains. Layed down fully clothed and listened to police activity praying I wouldn't get shot in my sleep. Finally slept for a few hours after police left. Woke up early, got a towel shower and high tail it out of there. When getting a towel there was a character in the lobby who was likely who the police was looking for. Extremely seedy hotel. Read the reviews and dont be fooled by the hotel putting up a couple newer pictures on the wall. They completely faked the surface finished for photos. Super dirty and poorly maintained facility.
Scared for my safety! Strong smell of weed! Very shady place. We climbed three floor to our room and folks were sitting in the stairwell and in the hall ways. One man walking down the hall in a cape getting ready for his haircut. Big party crowd at this hotel. My husband said if anyone comes to our door we will call the police before we open it. We will never stay at this Super 8 again! Wish I would of read the reviews before I booked!!
i BOOKED THIS HOTEL FOR THE FREE BREAKFAST. THEY DIDN'T HAVE A FREE BREAKFAST. THERE WAS BURN HOLES ON THE BEDDING. THE BATHROOM DORKNOB WAS BROKEN. IT WAS TERRIBLE
Good people work here
Typical cheap motel. Nothing special. No pool, fridge didn’t work
The property was updated nicely and for the most part relatively clean. The attendant was "dry" but respectful. The only issue was the room above us was very active throughout the night and our room was at the end of the hall near stairs so there was definitely noise but we were able to mange for one night. For $100 a night it was decent.
Very clean rooms and the front desk employee was very pleasant.
Stayed there alot on business. Getting better every visit. Staff is very nice
Staff were pleasant, but for the price I was expecting a little better conditions. Nothing was unsafe, but half of the tiles in the bathroom were cracked. I am sensitive to odors and found the cleaning smells a bit strong (but at least I knew it had been cleaned). Overnight the smell of pot canceled that out. Someone kept trying to open my door with their key, which woke me up for a while. The bed was very firm (to the extent that I woke up several times because my hips hurt). Your results may vary on that, though. In short, the staff were nice but it was not a restful night for me.
This place has bed bugs ! Bloody stained sheets ! And hookers asking yiubarenyiubmy date ! Sucked I stayed as long as I did !!!
Super 8 by Wyndham Wyoming/Grand Rapids Area places you within a few miles (5 km) of Craig's Cruisers and Steelcase Furniture Headquarters. This 61-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast offered each morning.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, free local calls, and ironing boards.
Guests of Super 8 by Wyndham Wyoming/Grand Rapids Area enjoy free WiFi in public areas, coffee in a common area, and a vending machine. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready.
By far the WORST hotel experience we have ever had. We checked in late to the hotel and pulling into the parking lot there were 4 police cars there. Walking into the lobby it smelled very bad of old cigarettes. We got key cards and walked up the stairs (no elevators) on the dirtiest of carpets. Going to our rooms there were police officers in the hallway that assured us it was safe. :| The actual room was the dirtiest I've ever seen. The bed was at least made but the bathroom had not been touched since the last guest. No towels to shower that night and I didn't walk to walk past the police business in the hall. Peeled back the bed sheets to find stains. Layed down fully clothed and listened to police activity praying I wouldn't get shot in my sleep. Finally slept for a few hours after police left. Woke up early, got a towel shower and high tail it out of there. When getting a towel there was a character in the lobby who was likely who the police was looking for. Extremely seedy hotel. Read the reviews and dont be fooled by the hotel putting up a couple newer pictures on the wall. They completely faked the surface finished for photos. Super dirty and poorly maintained facility.
Scared for my safety! Strong smell of weed! Very shady place. We climbed three floor to our room and folks were sitting in the stairwell and in the hall ways. One man walking down the hall in a cape getting ready for his haircut. Big party crowd at this hotel. My husband said if anyone comes to our door we will call the police before we open it. We will never stay at this Super 8 again! Wish I would of read the reviews before I booked!!
Hello Cherie, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
i BOOKED THIS HOTEL FOR THE FREE BREAKFAST. THEY DIDN'T HAVE A FREE BREAKFAST. THERE WAS BURN HOLES ON THE BEDDING. THE BATHROOM DORKNOB WAS BROKEN. IT WAS TERRIBLE
Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.
Good people work here
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.
Typical cheap motel. Nothing special. No pool, fridge didn’t work
The property was updated nicely and for the most part relatively clean. The attendant was "dry" but respectful. The only issue was the room above us was very active throughout the night and our room was at the end of the hall near stairs so there was definitely noise but we were able to mange for one night. For $100 a night it was decent.
Very clean rooms and the front desk employee was very pleasant.
Hello Dylan, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.