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Holiday Inn Express Hotel & Suites Grand Rapids Airport

2.5 out of 5.0

Recent guest reviews

Was having a "Girls Weekend" and the hotel was located perfectly nearby everything we wanted to do. Had a pool and hot tub and lots of outdoor picnic type activities for kids and adults. Very nice breakfast - lots of choices for everyone! The staff was super accommodating and everything was nice and clean. Would definitely stay there again.

I was not pleased with check in/out and it wasn't the first time. The rest was sufficient.

I'm very please with the Hotel clean and nice people thanks

Stopped here for the night in between michigans adventure and wanting to head to the beach the next day. A little bit out of the way for what we had planned, not hotels fault. Room was comfortable. And large enough for a family. Nice amenities.

Convienent location for business trip. Easy Access to restaurant, etc. Relax after a whole day meeting.

This hotel was comfortable and good value. Easy to reserve, check-in and out. Good breakfast too. Staff was friendly and the place didn't feel crowded at all. Great location right next to where I needed to be.

Location was great for us to visit family during the holidays. Staff was very pleasant and accomodating.The room was perfect for our needs.

We only stayed here for one night. Good value for a fairly spacious room that slept 6. Pool area was nothing special but the kids had fun. Breakfast buffet was average. No problems but nothing exceptional. Just a fine place to sleep for a night.

I needed a room last min. The hotel was nice, no problems

I stayed in a king suite with a jacuzzi, but got it for a great price. The room was spotless, and beautifully decorated. I would definitely stay here again!

Spotlessly clean, this hotel is well priced, well located, and the rooms have great shampoo, conditioner, etc., all products of very good quality. I particularly liked the fact that the presentation of the hand soap. No waste at all! We booked a small suite and it had a microwave oven and 2 televisions. In the lobby they had very good coffee and tea (they had breakfast but we were there after 10 am, so we were too late). Apparently the hotel receives pets, because there was a couple with a little dog. Lots of parking, and good service in general. I would stay there again.

Hotel is clean and the staff were very professional. Parking Lot was not in good condition due to the weather, but it was not well plowed prior to the new snow falling. Difficult to get to the hotel off the main road, unless you know the area very well. Could use better signage to show location. For the money, I expected a bit nicer hotel.

Hotel is great and very close to freeways but location location location. Hidden behind other buildings and out of sight with no signage. Easy access from many directions if you know the road.

Spent two nights there. Everything was clean and comfortable. Would be happy to stay there again.

First off, this is probably the best holiday inn I have ever stayed at. The rooms were large with plenty of room. Everything was updated and very comfortable. Had everything you would expect and then some. Everything was clean and I don't have really anything negative to say about it at all except that it is kind of hidden off of the road.

hotel is hidden behind meijer- quite noisy at night- just an average hotel- nothing special

noisy and very hard to find- hidden behind meijer- poor signs

Enjoyed the pool, the staff were helpful in changing our room type, convenient location with many conveniences nearby.

The hotel was clean and modern. The staff was very friendly and helpfull

I usually don't do reviews but this is an exception. Great value in a clean, spacious, friendly hotel. I can't think of a thing that I would have wanted different except for maybe a little softer bed (I'm spoiled that way). Everything, and I mean everything else exceeded my expectations. I highly recommend this place.

5401 28th Street Ct Se Grand Rapids MI

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located 1.7 mi (2.7 km) from Patterson Ice Center, Holiday Inn Express Hotel & Suites Grand Rapids Airport is within a 10-minute drive of Frederik Meijer Gardens and Sculpture Park. This 121-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. It's near the airport and also close to Forest Hills Fine Arts Center and Calvin College Ecosystem Preserve.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All 121 air-conditioned accommodations feature kitchenettes and space to spread out with sitting areas. Guests can expect to find free WiFi and TVs with cable channels. Other standard amenities include sofa beds, coffee makers, and free local calls.


Property features

Guests staying at Holiday Inn Express Hotel & Suites Grand Rapids Airport enjoy an indoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, Non Smoking

Full 1 | Queen 1 | Sleeps 2

Room, 1 King Bed, Accessible (HEARING)

King 1 | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Grand Rapids Airport

Everyone (2) Business (8) Couples (11) Family (16) Friends (1)
4

very nice accommodations!

Everyone

Was having a "Girls Weekend" and the hotel was located perfectly nearby everything we wanted to do. Had a pool and hot tub and lots of outdoor picnic type activities for kids and adults. Very nice breakfast - lots of choices for everyone! The staff was super accommodating and everything was nice and clean. Would definitely stay there again.

By on Jul 4, 2017

3

hotel close to the airport.

BusinessTravelers

I was not pleased with check in/out and it wasn't the first time. The rest was sufficient.

By , from New York on Apr 5, 2017

Review comment responded on Apr 8, 2017

I am so very sorry for the rude staff. For that is not our standards. I will be going over guest service with my staff, and in hopes you stay again with us so we can prove better performance

5
Everyone

I'm very please with the Hotel clean and nice people thanks

By on Sep 12, 2016

Review comment responded on Sep 15, 2016

We thank you for your 5 star review of our hotel! We take pride in our kind, professional staff and can't wait to pass on your positive review with them. We look forward to providing you another excellent stay on your next visit to Grand Rapids. Royalyne R. Assistant General Manager

4

quick overnight stay

Families

Stopped here for the night in between michigans adventure and wanting to head to the beach the next day. A little bit out of the way for what we had planned, not hotels fault. Room was comfortable. And large enough for a family. Nice amenities.

By on Jul 5, 2015

4

business trip

BusinessTravelers

Convienent location for business trip. Easy Access to restaurant, etc. Relax after a whole day meeting.

By on Mar 2, 2015

4

good for business trip

BusinessTravelers

This hotel was comfortable and good value. Easy to reserve, check-in and out. Good breakfast too. Staff was friendly and the place didn't feel crowded at all. Great location right next to where I needed to be.

By on Jan 24, 2015

4

family get together

Families

Location was great for us to visit family during the holidays. Staff was very pleasant and accomodating.The room was perfect for our needs.

By on Dec 30, 2014

3

nice place to stay for the night

Families

We only stayed here for one night. Good value for a fairly spacious room that slept 6. Pool area was nothing special but the kids had fun. Breakfast buffet was average. No problems but nothing exceptional. Just a fine place to sleep for a night.

By on Nov 17, 2014

5

nice place

BusinessTravelers

I needed a room last min. The hotel was nice, no problems

By on Oct 7, 2014

5

the room was a steal!

Couples

I stayed in a king suite with a jacuzzi, but got it for a great price. The room was spotless, and beautifully decorated. I would definitely stay here again!

By on Apr 4, 2014