Hawthorn Suites by Wyndham Grand Rapids, MI in Grand Rapids

Property features

At Hawthorn Suites by Wyndham Grand Rapids, MI, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 4

from $73

Suite, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 3

Loft, Multiple Beds, Non Smoking (Two-Bedroom Loft Suite)

Queen 1 | Sleeps 4

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 4

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, Mastercard, and Visa.
The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
This hotel provides transfers from the airport. To make arrangements, contact the property with arrival details on arrival, using the phone number on your booking confirmation.
The seasonal pool is open from June to August.
Pool access available from 10 AM to 10 PM.
Registered guests are the only ones allowed in guestrooms.
No alcohol is served at Hawthorn Suites by Wyndham Grand Rapids, MI.
There are no elevators.
No rollaway or extra beds are available.

3.5

out of 5

Average Guest Review

See all 62 reviews

Room cleanliness 3.5

Service & staff 4.0

Room comfort 3.5

Hotel condition 3.0

This hotel is most popular for:

Recent guest reviews

Pool was closed (chairs and garbage in it), internet service was terrible (got kicked off every few minutes, only place that had reasonable service was the lobby. I had to spend time in the lobby to get anything done). Hotel provided one blanket and two pillows. Towels were scratchy. Kitchen had 2 mismatched forks, one steak knife, and no drying rack. What else do I need to say? This is, at best, 2 stars.

Rooms were absolutely filthy! 3 rooms later I went to a different hotel.

Complimentary breakfast and dinner. Nice room with kitchen available.

Extremely generous space for the price! Comfortable and clean.

We were allowed to check in almost 3 hours before the regular time which was great and was really needed. The room was spacious and cozy and we loved the fireplace which made it warm and homey. The full kitchen was great too. Some of the silverware in the drawers were sticky and not clean, but there were other clean things in the dishwasher we could use. Although we didn't partake of it, the day we checked in a free dinner was offered that evening which I thought was truly unheard of and wonderful! I thought the concrete steps up to our building were a bit steep and dangerous, especially if you are carrying a lot. I did trip and fall on the walkway leading to our room but that was due to the sloping grass on the side of the walkway. I had stepped back to make room for a family member to get past me and the slope caused me to lose my balance and fall. Even so, we would stay here again if we happen to be in Grand Rapids.

Great room great price staff was excellent. Xxxxxxxxxxx

Great place to stay, food in the evening, give you the feel of an apartment, full kitchen

Wi-fi did not work. Missing 2 pillowcases on the pillows. Furniture was all scratched up. The safe would not open. The hotel staff was very nice and helpful.

Good for the price. No real complaints. Staff was great and friendly

Clean rooms, excellent staff. Overall very very enjoyable. Would recommend this hotel to anyone. Full kitchen, fireplace, living room area full breakfast and much more

If you are looking for turnback service and mints on the pillows this is not the place for you. If you want a clean suite with basic dinnerware, silverware, cooking utensils, and cookware this is is the place for you. There is an ice maker in the freezer in the fridge, full electric oven and stove, a microwave, a garbage disposal, and a dishwasher. I like strong coffee so I had to use 3 of the packets (my biggest 'complaint'). The supplied breakfast is basic but good. Being a southern man I missed my biscuits and gravy. The staff is amazing and fun to work with. I missed the cleaning staff (my fault, not theirs) and needed coffee. After joking with the person working the front desk about needing strong coffee she got the 3 packets I requested after verifying I didn't need anything else. From check-in to check-out all of the staff I met was friendly and provided excellent customer service.

Stayed at many hotels in Grand Rapids area and for the price this hotel competes with others that cost twice as much.

Amy checked me in and out and was very friendly and helpful. The rate was good, the room was clean and I slept well. Thank you for a good nights sleep. Breakfast was served and was good.

Very run down. Many things broke in room.--blow dryer, door knob, pull out couch was awful. Very over priced.

Guest reviews for Hawthorn Suites by Wyndham Grand Rapids, MI

Business Business Travelers

By a verified traveler on Jun 22, 2019

Everyone

By a verified traveler on May 12, 2019

By a verified traveler on May 11, 2019

By a verified traveler on Apr 22, 2019

Review comment Steffen Vander Berg responded on Apr 22, 2019

Thank you for sharing your experience with us. I apologize for the inconvenience and I am glad to hear that you did find acceptable accommodations.

Families

By a verified traveler on Apr 11, 2019

Review comment Steffen Vander Berg responded on Apr 14, 2019

Thank you for your feedback and your business! We appreciate you staying with us and letting us know this information.

By Thomas, from Columbus, OH on Apr 8, 2019

Review comment Steffen Vander Berg responded on Apr 8, 2019

Thank you for staying with us...we appreciate your business!

By a verified traveler on Mar 16, 2019

Review comment Steffen Vander Berg responded on Apr 1, 2019

Thank you for staying with us!

By a verified traveler on Feb 8, 2019

By a verified traveler on Dec 28, 2018

Review comment Steffen Vander Berg responded on Dec 28, 2018

Thank you for staying with us, we appreciate your business!

By a verified traveler on Dec 7, 2018

Review comment Steffen Vander Berg responded on Dec 10, 2018

Thank you for staying with us, we appreciate your business.

Create your free account

Create your free account

Sign in to your account

Sign in to your account

Please fix the following errors to continue: Please enter a check-in date Please enter a check-out date Please provide the ages of children below Please enter your travel dates like this: M/d/yyyy

Hawthorn Suites by Wyndham Grand Rapids, MI

There are errors on the form

This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Suite, 1 Queen Bed, Accessible, Non Smoking

Loft, Multiple Beds, Non Smoking (Two-Bedroom Loft Suite)

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Guest reviews for Hawthorn Suites by Wyndham Grand Rapids, MI

Hawthorn Suites by Wyndham Grand Rapids, MI

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy