Suite, 1 Queen Bed with Sofa bed, Non Smoking
from $85
Hawthorn Suites by Wyndham Grand Rapids, MI
3.0 out of 5.0
3.5
out of 5
Average Guest Review
See all 40 reviews
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Recent guest reviews
The rooms are dated and gross. There were seman stains all over the couch and I would not even sit on. The place is dated bad and is in bad condition. The food for their "dinner" is a joke. Salad consists of a bowl of lettuce and croutons. That's it! It's bad..... I will go back to staying at Hiltons again...
Clean room, nice pool, kitchenette, good location, and free breakfast. This room did all we asked for. The staff was very nice and they even had free dinner casseroles for guests as well.
When I got in the room ,Bedding are not very clean
I had a non smoking room but it smelled like cigarettes, towels smelled like old cheese and the room lighting was so dim. Furniture looked like it hasn't been replaced in years. Absolutely disgusting.
Comfortable stay, friendly staff. It was near restaurants and shopping malls
It was very nice other than the fact that the lamps weren't working and the fan you couldn't even turn on. Every time I'd shut the door had very hard troubles opening it. But I didn't think they were worth making a complaint over personally. I liked the hotel
My friends and I stayed here for one night. The room had a funny smell to it, the light in the upstairs bathroom didn't work, and the pool was drained. We were looking forward to our stay, but I was very disappointed in the state of the place.
The sheets for the fold-out bed were dirty and wadded up in a bag in the closet. When we called the front desk, no one answered so had to walk up to the office only to find the night clerk was eating his dinner (which is why he didn't answer the phone)
Booked hotel because it was featured on Orbitz. There was a sign on the front door alerting guessed that they were closely with the police. Two more of the same on the front desk. The facilities are tired and lack basic maintenance and repair. Staff let me know that the manager deletes all the bad reviews. So hopefully you get this one before she does!!
The room was clean and nice. I thought it was a little bit pricey for what you pay for. There's not a lot of surrounding restaurants that deliver. But overall a nice stay and would stay again
Great location, clean rooms. Could use a bit of updating but fireplace, kitchen, balcony, and direct access to room all for the same price of box hotels cannot be beat.
If the hotel wasn't already prepaid we would never have stayed. There were cigarette butts outside the door, the door was a challenge to open and close, counter/sink dirty, light bulbs burned out, remote did not work, mildew in the bathroom, just a few of the discouraging items we encountered.
The location of the hotel was perfect for me in terms to shopping and visiting family members. It was clean and comfortable and plenty of amenities. But what I didn't like was the front desk staff. They were cold and not very friendly. They even accused my roommate of not being a roommate therefore could not eat breakfast unless I was there. I didn't bother to clarify sense we were leaving that morning anyway. Staff should be advised that we are paying for your services so make sure you remember to be cordial as possible. I may not stay again based on the staff.
We had to go to Grand Rapids for one day. I don't realize it would be right next door to the best mall, movie theatre and right by great restaurants. The staff were very hospitable and they had a great looking hot breakfast. Our room was very clean and the bed was great.
Lots of space great place to relax. Large kitchen and great workspace,
Enjoyed the extra room. Having a refrigerator was nice.
The room was accessible as I needed. I loved the large kitchen and bathroom. The living room a bit tight but had the sofa a moved bit to accommodate. Also, great coffee. Also impressed the pool had a chair lift to put you and out of the pool, I definitely stayed again.
We were only staying the night but I can see that this would be a great hotel if an extended stay is required. The room was large, very clean and had a great kitchen and bathroom area. The kitchen was much larger than I expected-- I cooked a nice family dinner. My only concern was the wooden staircase leading up to my apartment...they were poorly constructed and I could see nails popping out in places. A bit dangerous especially since I had two young kids with me. Otherwise, everything was great.
It was a great stay. The room was much more than I expected. It was one of the cleanest places I have ever stayed in. I felt like I was in a five star hotel. It's located in the shopping and restaurant hub. The best part was the Starbucks next door and the Krispy Kreme across the street. Will definitely return whenever I am in the city.
The room was clean and kitchen fully stocked. The location was great and offered complimentary breakfast and dinner. Also, pool and exercise room. The staff at the front desk was welcoming and very nice.
Hotel highlights
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Within a short walk of Woodland Mall, Hawthorn Suites by Wyndham Grand Rapids, MI is within 2 miles (3 km) of Calvin College Ecosystem Preserve. This 96-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a free airport shuttle. Near the airport, the hotel is also close to Calvin College and Patterson Ice Center.
Dining
Start your day off right with a free continental breakfast offered each morning. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception.
Rooms
The 96 air-conditioned rooms feature kitchens and balconies or patios. Guests can expect to find free WiFi and TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes.
Property features
Hawthorn Suites by Wyndham Grand Rapids, MI offers a fitness center, a spa tub, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.
Guest reviews for Hawthorn Suites by Wyndham Grand Rapids
gross
Everyone
The rooms are dated and gross. There were seman stains all over the couch and I would not even sit on. The place is dated bad and is in bad condition. The food for their "dinner" is a joke. Salad consists of a bowl of lettuce and croutons. That's it! It's bad..... I will go back to staying at Hiltons again...
hotel room with kitchette
Everyone
Clean room, nice pool, kitchenette, good location, and free breakfast. This room did all we asked for. The staff was very nice and they even had free dinner casseroles for guests as well.
Everyone
When I got in the room ,Bedding are not very clean
not planning to stay there ever again.
Everyone
I had a non smoking room but it smelled like cigarettes, towels smelled like old cheese and the room lighting was so dim. Furniture looked like it hasn't been replaced in years. Absolutely disgusting.
nice hotel
Everyone
Comfortable stay, friendly staff. It was near restaurants and shopping malls
Everyone
It was very nice other than the fact that the lamps weren't working and the fan you couldn't even turn on. Every time I'd shut the door had very hard troubles opening it. But I didn't think they were worth making a complaint over personally. I liked the hotel
looks much better in the pictures
Everyone
My friends and I stayed here for one night. The room had a funny smell to it, the light in the upstairs bathroom didn't work, and the pool was drained. We were looking forward to our stay, but I was very disappointed in the state of the place.
location fine; cleanliness not so much
Everyone
The sheets for the fold-out bed were dirty and wadded up in a bag in the closet. When we called the front desk, no one answered so had to walk up to the office only to find the night clerk was eating his dinner (which is why he didn't answer the phone)
hotel works closely with police??
Everyone
Booked hotel because it was featured on Orbitz. There was a sign on the front door alerting guessed that they were closely with the police. Two more of the same on the front desk. The facilities are tired and lack basic maintenance and repair. Staff let me know that the manager deletes all the bad reviews. So hopefully you get this one before she does!!
ok stay
Couples
The room was clean and nice. I thought it was a little bit pricey for what you pay for. There's not a lot of surrounding restaurants that deliver. But overall a nice stay and would stay again
