I didn’t like my view of the open dumpster (and empty parking lot, though I understand that couldn’t be helped) I didn’t like the location.
Older facility - just so so location was good next to restaurants
It was fitting for the quick trip we made to GR. The rooms should be stocked alittle more.
The room smelled of a mix of cigarettes, marijuana and a Lysol spray to cover it up. Carpet was stained and mold in the shower. Took 25 min to check in as the clerk was on a personal call (she was very kind but instead of taking care of me then continuing her call she made me wait while taking care of her call)
It feels like a little home instead of just a room
It was great. We had a good night sleep. The shower was good
Pool was closed (chairs and garbage in it), internet service was terrible (got kicked off every few minutes, only place that had reasonable service was the lobby. I had to spend time in the lobby to get anything done). Hotel provided one blanket and two pillows. Towels were scratchy. Kitchen had 2 mismatched forks, one steak knife, and no drying rack. What else do I need to say? This is, at best, 2 stars.
Rooms were absolutely filthy! 3 rooms later I went to a different hotel.
Complimentary breakfast and dinner. Nice room with kitchen available.
Extremely generous space for the price! Comfortable and clean.
We were allowed to check in almost 3 hours before the regular time which was great and was really needed. The room was spacious and cozy and we loved the fireplace which made it warm and homey. The full kitchen was great too. Some of the silverware in the drawers were sticky and not clean, but there were other clean things in the dishwasher we could use. Although we didn't partake of it, the day we checked in a free dinner was offered that evening which I thought was truly unheard of and wonderful! I thought the concrete steps up to our building were a bit steep and dangerous, especially if you are carrying a lot. I did trip and fall on the walkway leading to our room but that was due to the sloping grass on the side of the walkway. I had stepped back to make room for a family member to get past me and the slope caused me to lose my balance and fall. Even so, we would stay here again if we happen to be in Grand Rapids.
Great room great price staff was excellent. Xxxxxxxxxxx
Located in East Paris, Hawthorn Suites by Wyndham Grand Rapids, MI is within 2 miles (3 km) of popular attractions such as Woodland Mall and Calvin College. This 3-star hotel has 96 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Free full breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.
The 96 rooms feature kitchens and balconies or patios. Guests can expect free WiFi and TVs with cable channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are also standard.
Hawthorn Suites by Wyndham Grand Rapids, MI offers a 24-hour gym, free WiFi in public areas, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
I didn’t like my view of the open dumpster (and empty parking lot, though I understand that couldn’t be helped) I didn’t like the location.
Older facility - just so so location was good next to restaurants
Thank you for your review
It was fitting for the quick trip we made to GR. The rooms should be stocked alittle more.
We apologize that the room was not stocked fully, besides this i am happy to hear you enjoyed your stay with us.
The room smelled of a mix of cigarettes, marijuana and a Lysol spray to cover it up. Carpet was stained and mold in the shower. Took 25 min to check in as the clerk was on a personal call (she was very kind but instead of taking care of me then continuing her call she made me wait while taking care of her call)
We apologize that the smoke from guest that smoke outside lingered in your room being an out door hotel is hard to control that. The young lady on the personal phone call instead of taking care of the guest i will make sure we let all staff know the guest in front of you is main priority and for that I do apologize.
It feels like a little home instead of just a room
We are so happy to hear that you felt at home with us and look forward to seeing you again in the future
Thank you for your review and we are so happy to hear you enjoyed your stay with us.
We are sorry to hear you did not enjoy stay
We are happy to hear you enjoyed your stay while here with us.
It was great. We had a good night sleep. The shower was good
We are happy to hear you enjoyed your stay and we look forward to having you stay with us in the future.
Thank you for taking the time to provide feedback. We would like to sincerely apologize for you not being happy with your stay. Our new management team is working hard to resolve issues and to improve the quality of our hotel. We hope to see you again in the future to assure a stay that exceeds your expectations.
We are so sorry you was not happy with the view of your room. If you let us know in advance when you are coming to stay at our hotel again, we are more that happy to accommodate with a room that will not have the view of the dumpster. We apologize for any inconvenience.