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Hawthorn Suites by Wyndham Grand Rapids, MI

3.0 out of 5.0

Recent guest reviews

Pool was closed (chairs and garbage in it), internet service was terrible (got kicked off every few minutes, only place that had reasonable service was the lobby. I had to spend time in the lobby to get anything done). Hotel provided one blanket and two pillows. Towels were scratchy. Kitchen had 2 mismatched forks, one steak knife, and no drying rack. What else do I need to say? This is, at best, 2 stars.

Rooms were absolutely filthy! 3 rooms later I went to a different hotel.

Complimentary breakfast and dinner. Nice room with kitchen available.

Extremely generous space for the price! Comfortable and clean.

We were allowed to check in almost 3 hours before the regular time which was great and was really needed. The room was spacious and cozy and we loved the fireplace which made it warm and homey. The full kitchen was great too. Some of the silverware in the drawers were sticky and not clean, but there were other clean things in the dishwasher we could use. Although we didn't partake of it, the day we checked in a free dinner was offered that evening which I thought was truly unheard of and wonderful! I thought the concrete steps up to our building were a bit steep and dangerous, especially if you are carrying a lot. I did trip and fall on the walkway leading to our room but that was due to the sloping grass on the side of the walkway. I had stepped back to make room for a family member to get past me and the slope caused me to lose my balance and fall. Even so, we would stay here again if we happen to be in Grand Rapids.

Great room great price staff was excellent. Xxxxxxxxxxx

Great place to stay, food in the evening, give you the feel of an apartment, full kitchen

Wi-fi did not work. Missing 2 pillowcases on the pillows. Furniture was all scratched up. The safe would not open. The hotel staff was very nice and helpful.

Good for the price. No real complaints. Staff was great and friendly

Clean rooms, excellent staff. Overall very very enjoyable. Would recommend this hotel to anyone. Full kitchen, fireplace, living room area full breakfast and much more

If you are looking for turnback service and mints on the pillows this is not the place for you. If you want a clean suite with basic dinnerware, silverware, cooking utensils, and cookware this is is the place for you. There is an ice maker in the freezer in the fridge, full electric oven and stove, a microwave, a garbage disposal, and a dishwasher. I like strong coffee so I had to use 3 of the packets (my biggest 'complaint'). The supplied breakfast is basic but good. Being a southern man I missed my biscuits and gravy. The staff is amazing and fun to work with. I missed the cleaning staff (my fault, not theirs) and needed coffee. After joking with the person working the front desk about needing strong coffee she got the 3 packets I requested after verifying I didn't need anything else. From check-in to check-out all of the staff I met was friendly and provided excellent customer service.

Stayed at many hotels in Grand Rapids area and for the price this hotel competes with others that cost twice as much.

Amy checked me in and out and was very friendly and helpful. The rate was good, the room was clean and I slept well. Thank you for a good nights sleep. Breakfast was served and was good.

Very run down. Many things broke in room.--blow dryer, door knob, pull out couch was awful. Very over priced.

2701 E Beltline Ave SE Grand Rapids MI

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in East Paris, Hawthorn Suites by Wyndham Grand Rapids, MI is within a 10-minute stroll of sights such as Woodland Mall and Centerpointe Mall. This 96-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Free full breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception.


Rooms

A TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a kitchen, a balcony or patio, and a refrigerator.


Property features

At Hawthorn Suites by Wyndham Grand Rapids, MI, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Suite, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 3

Loft, Multiple Beds, Non Smoking (Two-Bedroom Loft Suite)

Queen 1 | Sleeps 4

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 4

Guest reviews for Hawthorn Suites by Wyndham Grand Rapids, MI

Everyone (28) Couples (9) Business (7) Family (12) Other (2) Friends (2)
1
Business Business Travelers

Pool was closed (chairs and garbage in it), internet service was terrible (got kicked off every few minutes, only place that had reasonable service was the lobby. I had to spend time in the lobby to get anything done). Hotel provided one blanket and two pillows. Towels were scratchy. Kitchen had 2 mismatched forks, one steak knife, and no drying rack. What else do I need to say? This is, at best, 2 stars.

By on Jun 22, 2019

1
Everyone

By on May 12, 2019

5
Everyone

By on May 11, 2019

1
Business Business Travelers

Rooms were absolutely filthy! 3 rooms later I went to a different hotel.

By on Apr 22, 2019

Review comment responded on Apr 22, 2019

Thank you for sharing your experience with us. I apologize for the inconvenience and I am glad to hear that you did find acceptable accommodations.

4
Families

Complimentary breakfast and dinner. Nice room with kitchen available.

By on Apr 11, 2019

Review comment responded on Apr 14, 2019

Thank you for your feedback and your business! We appreciate you staying with us and letting us know this information.

5
Everyone

Extremely generous space for the price! Comfortable and clean.

By , from Columbus, OH on Apr 8, 2019

Review comment responded on Apr 8, 2019

Thank you for staying with us...we appreciate your business!

2
Everyone

By on Mar 16, 2019

Review comment responded on Apr 1, 2019

Thank you for staying with us!

5
Everyone

By on Feb 8, 2019

Review comment responded on Apr 1, 2019

Thank you for staying with us...we appreciate your business!

5
Everyone

We were allowed to check in almost 3 hours before the regular time which was great and was really needed. The room was spacious and cozy and we loved the fireplace which made it warm and homey. The full kitchen was great too. Some of the silverware in the drawers were sticky and not clean, but there were other clean things in the dishwasher we could use. Although we didn't partake of it, the day we checked in a free dinner was offered that evening which I thought was truly unheard of and wonderful! I thought the concrete steps up to our building were a bit steep and dangerous, especially if you are carrying a lot. I did trip and fall on the walkway leading to our room but that was due to the sloping grass on the side of the walkway. I had stepped back to make room for a family member to get past me and the slope caused me to lose my balance and fall. Even so, we would stay here again if we happen to be in Grand Rapids.

By on Dec 28, 2018

Review comment responded on Dec 28, 2018

Thank you for staying with us, we appreciate your business!

5
Everyone

Great room great price staff was excellent. Xxxxxxxxxxx

By on Dec 7, 2018

Review comment responded on Dec 10, 2018

Thank you for staying with us, we appreciate your business.

Hawthorn Suites by Wyndham Grand Rapids, MI

2701 E Beltline Ave SE, Grand Rapids, MI 49546
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.