Best Western Hospitality Hotel & Suites

Star Rating
2.5 out of 5
Photo gallery


3.9 / 5Good
1,373 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking


What's nearby

  • Popular Location
    Orbit Room
    4 min drive
  • Popular Location
    Woodland Mall
    4 min drive
  • Popular Location
    Calvin College
    7 min drive
  • Airport
    Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    7 min drive

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Your dates need to occur after 2019-11-15. Try updating your dates to see prices for your trip.

    About this area

    Grand Rapids

    In the suburbs, Best Western Hospitality Hotel & Suites is in an area with good airport proximity and shopping. Grand Rapids Children's Museum and Grand Rapids Art Museum are cultural highlights and John Ball Zoo is a popular area attraction. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or Fifth Third Ballpark. Our guests appreciate the hotel's quiet location.

    What's nearby

    • Popular Location
      Orbit Room - 4 min drive
    • Popular Location
      Woodland Mall - 4 min drive
    • Popular Location
      Calvin College - 7 min drive
    • Popular Location
      Amway World Headquarters - 10 min drive
    • Popular Location
      Davenport University - 11 min drive

    Getting around

    • Grand Rapids Station - 12 min drive
    • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) - 7 min drive

    About this property

    Best Western Hospitality Hotel & Suites

    An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, coffee/tea in a common area, and 24-hour room service. All 120 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with satellite channels. 24-hour room service, coffee makers, and free local calls are among the other amenities available to guests.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Extended parking (surcharge)
    • Free roundtrip airport shuttle from 4 AM - midnight
    • Airport shuttle on request
    • Free area shuttle up to 3 miles

    Food and drink

    • Free hot/cold buffet breakfast available daily 7 AM–10 AM
    • Free reception (select days)
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • Fitness center
    • Indoor pool
    • Spa tub

    Family friendly

    • Cribs/infant beds (surcharge)
    • Dry cleaning service
    • Free area shuttle
    • Indoor pool
    • Laundry facilities
    • Microwave
    • Refrigerator
    • Rollaway/extra beds (surcharge)


    • Elevator
    • Free newspapers in lobby

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage

    Languages spoken

    • Arabic
    • Bulgarian
    • English
    • Spanish

    Business services

    • 24-hour business center
    • Meeting rooms


    • Picnic area


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking


    • Smoke-free property
    • TV in lobby

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Cribs/infant beds (surcharge)
    • Rollaway/extra beds (surcharge)


    • Free toiletries
    • Hair dryer
    • Shower/tub combination


    • Premium channels
    • Satellite channels
    • TV

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator


    • Connecting rooms available
    • Desk
    • Free local calls
    • Iron/ironing board
    • Phone
    • Safe
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    Recently renovated, clean, friendly staff, very affordable.

    Stayed 1 night in Nov 2019


    Stayed 5 nights in Nov 2019

    5/5 Excellent

    Stayed 3 nights in Nov 2019

    4/5 Good

    Getting the front desk to speak to us after answering the phone with just a "hello" in 29° temperature at the airport was torture. I don't know if the man at the desk was not trained by supervisors or whether he was inept. Management replied to my concern that they were looking into it, whatever that means. What that young man needs guidance and training so he won't do it again. Otherwise, our stay was very pleasant and other staff members we encountered were very nice and well- mannered. Good eats in the area, quiet and safe surroundings. Huge and crystal clear indoor pool, nice beds and pillows, great breakfast, ultra clean rooms; shuttle was clean, comfortable, and punctual; in short, everything was perfect. Will be going back within 6 months.

    Stayed 1 night in Nov 2019

    5/5 Excellent

    Stayed 1 night in Nov 2019

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