- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
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Best Western Hospitality Hotel & Suites
Star Rating
Information
Reviews
Good
1,382 reviews
Amenities
- Pool
- Free WiFi
- Breakfast included
- Free Parking
Map
5500 28th Street SE, Grand Rapids, MI
What's nearby
- Orbit Room
- 4 min drive
- Woodland Mall
- 4 min drive
- Calvin College
- 7 min drive
- Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
- 7 min drive
Book online or call:
1-844-663-2276Your dates need to occur after 2019-12-14. Try updating your dates to see prices for your trip.
About this area
Grand Rapids
In the suburbs, Best Western Hospitality Hotel & Suites is in an area with good airport proximity and shopping. Grand Rapids Art Museum and Public Museum of Grand Rapids are cultural highlights and John Ball Zoo is a popular area attraction. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or Fifth Third Ballpark. Our guests appreciate the hotel's quiet location.
What's nearby
- Orbit Room - 4 min drive
- Woodland Mall - 4 min drive
- Calvin College - 7 min drive
- Amway World Headquarters - 10 min drive
- Davenport University - 11 min drive
Getting around
- Grand Rapids Station - 12 min drive
- Grand Rapids, MI (GRR-Gerald R. Ford Intl.) - 7 min drive
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
- Extended parking (surcharge)
- Free roundtrip airport shuttle from 4 AM - midnight
- Airport shuttle on request
- Free area shuttle up to 3 miles
Food and drink
- Free hot/cold buffet breakfast available daily 7 AM–10 AM
- Free reception (select days)
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- Fitness center
- Indoor pool
- Spa tub
Family friendly
- Cribs/infant beds (surcharge)
- Free area shuttle
- Indoor pool
- Laundry facilities
- Microwave
- Refrigerator
- Rollaway/extra beds (surcharge)
Conveniences
- Elevator
- Free newspapers in lobby
Guest services
- 24-hour front desk
- Daily housekeeping
- Laundry facilities
- Luggage storage
Languages spoken
- Arabic
- Bulgarian
- English
- Spanish
Business services
- 24-hour business center
- Meeting rooms
Outdoors
- Picnic area
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Cribs/infant beds (surcharge)
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
Entertainment
- Premium channels
- Satellite channels
- TV
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Phone
- Liked: Cleanliness, staff & service, property conditions & facilities
The sheets were scratchy not very soft. The tv channels were messed up and not according to the guest guide paperwork. Breakfast was very good, had a bit more than what you expect a hotel to provide such as toppings like sprinkles, coconut shavings, chocolate chips, etc. for oatmeal, cheesy omelette eggs, toppings for waffles like whip cream and strawberriws.
Stayed 1 night in Dec 2019
- Liked: Cleanliness, staff & service
- Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a pair of dirty socks in our room weren’t we came in and the fitted sheet didn’t fit the bed. Other than that everything was perfect
Stayed 1 night in Dec 2019
- Liked: Staff & service
- Disliked: Amenities, property conditions & facilities
Old and quite dusty. the Airconditioner was too old. doesn't give the right temperature, even though we have set it up. Too noisy as well. Beds are rough
Stayed 1 night in Nov 2019